About this property

The Ritz Carlton sets the standard in elegance for business and leisure travelers worldwide. We have been perfecting the art of hospitality and have developed an approach to luxury that has never been duplicated. Discover the height of luxury at The Ritz-Carlton, Astana. Our 157 well-appointed guest rooms and suites offer breathtaking city skyline views, enveloping you in the enchanting ambiance of the capital. You'll enjoy a restful night's sleep on our signature Ritz-Carlton beds, complete with plush featherbeds and luxurious linens that embody our commitment to excellence. Pamper yourself with Diptyque amenities, and let the little ones feel just as special with Ritz Kids amenities. Our commitment to your comfort is evident in every detail, with allergy-free pillows available upon request and 24-hour in-room dining to satisfy your cravings at any time. At The Ritz-Carlton, Astana, we're dedicated to providing a luxurious experience that will exceed your expectations. Come and discover the magic of our hotel for yourself. Every room at this hotel is air conditioned and is fitted with a flat-screen TV and a mini-bar. Certain rooms feature a seating area where you can relax. The rooms are fitted with a private bathroom. For your comfort, you will find a hairdryer, bathrobes, slippers and free toiletries. Take a dip in our 25-yard heated indoor swimming pool, relax in our jacuzzi, separate saunas and hammam, and stay fit in our spectacular fitness center that's open 24/7 exclusively for our in-house guests. The spa center at Ritz Carlton Astana offers a variety of beauty treatments and massages. The hotel also offers car hire, and there is a business center at the property as well as the luxury shopping mall. For those seeking luxury shopping experiences, Talan Gallery offers a selection of high-end brands. Bayterek Monument is 1969 feet from The Ritz-Carlton, Astana, while Nurzhol Boulevard is 984 feet from the property. The nearest airport is Astana International Airport, 8.4 mi from the property.

Couples in particular like the location – they rated it 9.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

The Ritz-Carlton Company, L.L.C
Hotel chain/brand
The Ritz-Carlton Company, L.L.C

Property highlights

    • Located in the best-rated area in Astana, this hotel has an excellent location score of 9.7

    • Breakfast Info

    • Continental

    • Free private parking available at the hotel

    • Loyal Customers

    • There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • Ahrorjon
    United Arab Emirates United Arab Emirates
    Location is good. Hotel is very clean. Service supper high level! 🤩🏨✨ #Location #Hotel #Service
  • Victor
    Saint Kitts and Nevis Saint Kitts and Nevis
    Ritz-Carlton Astana is GREAT! I’m a frequent traveller and stopped at different hotels and I would like to say that Ritz-Carlton Astana is one of the best for its services, professionalism of the administration and staff. The rooms are big, cozy,...
  • Bexultan
    Kazakhstan Kazakhstan
    Amazing all around. Just Ritz being Ritz. Everything you expect from luxurious experience and thensome! Aisan from the front desk was super kind and helpful. Darina, the manager, overheard that my son wanted a cupcake and in 15 minutes he had his...
  • Samal
    Kazakhstan Kazakhstan
    Thank you for the wonderful hospitality and service! I started celebrating my birthday at the hotel before heading to the restaurant. The hotel staff was incredibly welcoming, responding to all my requests politely and professionally. They even...
  • Farizat
    United States United States
    I had a fantastic stay at this hotel and would like to extend my gratitude to the entire team for their warm hospitality, which made my experience exceptional. A special thanks to the manager, Yekaterina, the Mokki staff (Alexander and Olzhas),...
  • Guldana
    Kazakhstan Kazakhstan
    It was super clean. And respectful staff. I’m glad that I stayed there!
  • Baurzhan
    Kazakhstan Kazakhstan
    Premium! Best of Astana! Very friendly stuff, especially in restaurant breakfast area(2nd or 3 flours)!Rooms are very respectable and clean
  • Anonymous
    Kuwait Kuwait
    high class hotel with an amazing service ,excellent location, great facilities
  • Jevgenij
    United Kingdom United Kingdom
    Excellent room and great service. Very central location and only 30 mins away from the airport. Also great cocktails on the top floor cocktail bar.
  • Jacob
    Ireland Ireland
    Pretty much everything. But the biggest highlight has to be the staff, they met our every need and went way above and beyond to make the experience perfect.

Hotel area info

Restaurants

3 Restaurants On Site
  • Mokki
    • Cuisine
      Local • European • Grill/BBQ
    • Open for
      Breakfast • Brunch • Lunch • Dinner
    • Ambience
      Family-friendly • Modern • Romantic
    • Dietary options
      Vegetarian • Gluten-free • Dairy-free
  • ӨZEN
    • Cuisine
      American • Local • International • European • Grill/BBQ
    • Open for
      Breakfast • Lunch • Dinner • High tea • Cocktail hour
    • Ambience
      Modern • Romantic
    • Dietary options
      Halal • Vegetarian • Gluten-free • Dairy-free
  • Selfie
    • Cuisine
      Local • International • European
    • Open for
      Lunch • Dinner • Cocktail hour
    • Ambience
      Family-friendly • Modern • Romantic
    • Dietary options
      Vegetarian • Gluten-free • Dairy-free

House rules

The Ritz-Carlton, Astana takes special requests – add in the next step!
Check-in
From 3:00 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 12 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
Free
3+ years
Extra bed upon request
KZT 22,400 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

No age restriction
There's no age requirement for check-in
Pets
Pets are allowed. Charges may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubUnionPay credit cardCash

The fine print

Must-know information for guests at this property

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform The Ritz-Carlton, Astana of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

FAQs about The Ritz-Carlton, Astana