About this property

Positioned on Macau’s picturesque waterfront, Sofitel Macau offers 5-star waterfront accommodations in Macau's historic quarter, just steps from the UNESCO heritage site and busy city center. There is a free fitness center at this hotel while rejuvenating treatments are available at Sofitel SPA. The property also provides free WiFi access for all guests. Sofitel Macau is a 10-minute stroll from Senado Square and a 15-minute walk from the Ruins of St. Paul. It is 0.9 mi from the Guia Fortress and A Ma Temple. Free 2-way shuttle services from Border Gate are provided by Ponte 16 Resort. There is a 24-hour front desk at Sofitel Macau, where guest can exchange money or store their luggage. There is a casino inside the building. Overlooking the waterfront, Mistral serves hearty international buffets with cooking stations. Others may opt for intimate à la carte dining at Macau's Cantonese restaurant, Le Chinois. After-meal drinks and refreshments can be enjoyed at Rendezvous. Sofitel Macau At Ponte 16 is reducing the reliance on single-use plastics in their toiletries.

Couples in particular like the location – they rated it 8.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Sofitel
Hotel chain/brand
Sofitel

Property highlights

    • Top Location: Highly rated by recent guests (8.6)

    • Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

    • Breakfast Info

    • Continental, Asian, American, Buffet

    • Private parking at the hotel


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 king bed
1 king bed
1 king bed
1 king bed
1 king bed
1 king bed
2 twin beds
2 twin beds
1 king bed
Bedroom 1
1 king bed
Bedroom 2
2 twin beds
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location

Select topics to read reviews:

Guests who stayed here loved

  • Pia
    United States United States
    A gorgeous casino/ hotel!! Legitimately an extremely amazing building! Room was very large and the bathroom was gorgeous!
  • Jabir
    India India
    Everything , special thanks to the gentleman at lobby Mr Jimmy,
  • Gordon
    Hong Kong Hong Kong
    Was booked on our behalf, but we were very happy to rock up and find out it was the same hotel that we'd used before 😃
  • Ma
    Philippines Philippines
    Near tourist spots. There’s a room are free tourist shuttle buses to different places including HZMB port. Great service. Good food. Transportation from HZMB port to hotel is so convenient. Thank you to Jessica, Renzelle, Ken at Concierge...
  • Chie
    Philippines Philippines
    I really like all the services it's a 10/10 for me
  • Phan
    United States United States
    A 5- star hotel, many courtesies, busses and services.
  • Stephy
    Singapore Singapore
    the amenities in the property and the room...location was good.too..walking distance to Senado.square
  • Eyal
    Israel Israel
    We preferred to stay next to the old colonial part of Macau and the Sofitel Macau met our expectations very well. It is a big hotel with a casino. However, as we stayed at the Club 17-th floor we felt very well taken care of. The breakfast in the...
  • Malone
    Thailand Thailand
    Everything, great hotel, great design, great rooms & great food & beverages, great staff
  • James
    Hong Kong Hong Kong
    Room was very comfortable and club room staff were excellent. Shuttle bus to HKZM bridge very helpful. Breakfast variety good and club room and its staff excellent. Spa was good.

Hotel area info

Restaurants

2 Restaurants On Site
  • Mistral
    • Open for
      Breakfast • Lunch • Dinner
    • Ambience
      Family-friendly • Traditional • Modern • Romantic
  • Le Chinois
    • Cuisine
      Cantonese
    • Open for
      Lunch • Dinner
    • Ambience
      Family-friendly • Traditional • Modern • Romantic

Amenities of Sofitel Macau At Ponte 16

Great facilities! Review score, 8.4

Most popular amenities

  • Outdoor swimming pool
  • Non-smoking rooms
  • Spa
  • Private Parking
  • 2 restaurants
  • Room service
  • 24-hour front desk
  • Bar

Bathroom

  • Toilet paper
  • Towels
  • Bathtub or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bathtub
  • Shower

Bedroom

  • Alarm clock

View

  • View

Outdoors

  • Sun deck
  • BBQ facilities
    Additional charge

Kitchen

  • Electric kettle
  • Refrigerator

Room Amenities

  • Clothes rack

Activities

  • Happy hour
    Additional charge
  • Themed dinners
    Additional charge
  • Karaoke
    Additional charge
  • Casino

Living Area

  • Desk

Media & Technology

  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • DVD player
  • Telephone
  • TV
  • Pay-per-view channels

Food & Drink

  • Coffee house on site
  • Fruit
  • Kids' meals
    Additional charge
  • Breakfast in the room
  • Bar
  • Minibar

Internet
Wired internet is available in the rooms and is free of charge.

Parking
Private parking is available on site (reservation is not needed) and charges may apply.

  • Parking garage
  • Accessible parking

Front Desk Services

  • Invoice provided
  • Lockers
  • Private check-in/out
  • Concierge
  • ATM on site
  • Baggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/out
  • 24-hour front desk

Entertainment & Family Services

  • Strollers
  • Indoor play area
  • Babysitting/Child services
    Additional charge

Cleaning Services

  • Daily housekeeping
  • Suit press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business Facilities

  • Fax/Photocopying
  • Business center
  • Meeting/Banquet facilities

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe

General

  • Shuttle service
  • Grocery deliveries
    Additional charge
  • Convenience store on site
  • Vending machine (snacks)
  • Vending machine (drinks)
  • Designated smoking area
  • Air conditioning
  • Wake-up service
  • Laptop safe
  • Interconnecting room(s) available
  • Carpeted
  • Elevator
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Room service

Outdoor swimming pool
Free!

  • Open all year
  • All ages welcome

Spa

  • Kids' pool
  • Locker rooms
  • Personal trainer
  • Fitness classes
  • Fitness
  • Massage chair
  • Full-body massage
  • Hand massage
  • Head massage
  • Couples' massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/Wellness packages
  • Foot bath
  • Spa lounge/Relaxation area
  • Steam room
  • Spa facilities
  • Body wrap
  • Body scrub
  • Body treatments
  • Pedicure
  • Manicure
  • Facial treatments
  • Beauty services
  • Beach umbrellas
  • Beach chairs/Loungers
  • Public Bath
  • Turkish/Steam Bath
    Additional charge
  • Hot tub/Jacuzzi
    Additional charge
  • Massage
    Additional charge
  • Spa
    Additional charge
  • Sauna
    Additional charge

Languages Spoken

  • English
  • French
  • Indonesian
  • Japanese
  • Filipino
  • Cantonese
  • Chinese

House rules

Sofitel Macau At Ponte 16 takes special requests – add in the next step!
Check-in
From 3:00 PM
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 11:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 12 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Extra bed upon request
Free
Crib upon request
Free
3 - 11 years
Extra bed upon request
Free
12 - 16 years
Extra bed upon request
HK$ 345 per child, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 7 rooms, different policies and additional fees may apply.
Accepted payment methods
American ExpressVisaMastercardJCBUnionPay debit cardCash

The fine print

Must-know information for guests at this property

Please note that there is a complimentary shuttle bus service from the Border Gate, Macau Ferry Terminal, and HZMB Macau Border. Please contact the hotel reservation team for more details.

Please note that guests cannot modify the guest’s name for all nonrefundable reservations.

Please note that the property does not accept bookings made with a debit card. The credit card used for booking must be presented upon check-in.

The name on the credit card must match the guest’s name when checking in.

To be in line with the Government’s initiative to discourage the use of single-use plastics, we are reducing the reliance on single-use plastics such as toothbrushes, combs, loofahs, razors, nail files, shoe brushes, etc. These disposable amenities will no longer be provided unless requested by guests. Join our eco-efforts with simple actions such as traveling with reusable daily necessities. However, should you require an item, we are pleased to provide it. Simply call the Service Center and inform staff of your need.

Please note that, as per the stipulations of the Macao SAR Government, the hotel will send the personal data and accommodations information of guests aged 16 and above to the Public Security Police Force. The physical stay permit slip issued upon arriving in Macao should be presented at check-in.

Please inform Sofitel Macau At Ponte 16 of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

FAQs about Sofitel Macau At Ponte 16