About this property

Opened in 2004, Sands® Macao is a world-class hotel and entertainment complex with 289 luxury suites. Its stunning gold glass exterior houses a wide range of diversions including specialty restaurants, a heated outdoor swimming pool, deluxe spa and salon, conference and banquet facilities and live entertainment.

Couples in particular like the location – they rated it 9.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Top Location: Highly rated by recent guests (9.0)

    • Private parking at the hotel


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 king bed
1 king bed
2 king beds
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • John
    Philippines Philippines
    They gave us a room with a very nice view (around the 20th floor), and the staff was extremely attentive when we arrived at the hotel at 10:00 AM, going out of their way to help us with an early check-in instead of 3:00 PM. When I mentioned that...
  • Jafar
    Indonesia Indonesia
    Near to ferry terminal, free shuttle bus, spacious room. Thank you sands for your welcoming snacks ❤️ My kids love it.
  • Mary
    Japan Japan
    I and my daughter have awesome experience with the Sands Macao Hotel. The Service Quality is good. The staff are really supportive. My daughter also received a birthday cake and it was awesome. Surely we Will come back Thank you.
  • Thai
    Switzerland Switzerland
    Extravagant services, it was more as our expectations
  • Mary
    Philippines Philippines
    Aside from the complete amenities that the sands offer, the staff and service is amazing! Everyone is accommodating and really cares about its customers. We stayed here for our anniversary and the staff prepared anniversary surprises for us (they...
  • Michael
    Spain Spain
    Amazing room Nice gift package Great service Free shuttle busses to the strip
  • Carly
    Hong Kong Hong Kong
    Locations, decor in the room. View. Swimming pool, lighting outside. Staff s are very friendly.
  • Alan
    Australia Australia
    Jason at Reception arranged a free upgrade to a Premium Suite and we checked in early as the Suite was ready . Jason from Reception was also extremely helpful, and caring. And we also had a fruit basket and a Snack box for our Welcome gift from...
  • James
    Australia Australia
    The room was spacious and modern.Very clean. The staff were magnificent and checkin and out was excellent.
  • Ying
    China China
    The front desk are very hospitality and informative . Jason Wu helped with all my inquiries as I was in a business trip to catch up with two meetings. They arranged early check-in and allowed late check out and provide necessary information and...

Hotel area info

Restaurants

3 Restaurants On Site
  • Copa Steakhouse
    • Cuisine
      American
    • Open for
      Lunch • Dinner
    • Ambience
      Modern • Romantic
  • Golden Court
    • Cuisine
      Asian
    • Open for
      Brunch • Dinner
    • Ambience
      Traditional
  • Moonlight Noodle House
    • Cuisine
      Asian

House rules

Sands Macao takes special requests – add in the next step!
Check-in
From 3:00 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 11:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 13 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Adult (18+ years)
Extra bed upon request
MOP 402.50 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardJCBCash

The fine print

Must-know information for guests at this property

Breakfast-included rates include breakfasts for up to 2 adults only. Breakfast for children and/or extra guests will be charged separately.

Guests are kindly requested to provide guest names in English at the time of booking. Other language are unacceptable. All guests must be registered at check-in and present a valid passport or identification document, along with valid authorization to stay slip.

Please present the same credit card used to guarantee your booking when checking in or making payment at the hotel.

Please kindly note that the Hotel does not accept third party payment unless a payment authorization form is submitted to hotel 7 days before arrival.

Guests must enter full English names when making the booking for each room.

Please note that a maximum of 5 rooms per person may be booked in each complete booking transaction. Certain room types may have a lower maximum of rooms that can be booked.

Please note that name changes after reservation have been made are not permitted.

If the guest is unable to present the original credit card upon check-in, the hotel will process the refund to the original credit card and charge the guest on-site. The hotel will not bear any costs due to foreign exchange rates.

Please note that a valid credit card is required for completing the transaction online. No Virtual Credit Card will be accepted.

Please note that once booking is completed, hotel will be entitled to debit your credit card. The physical credit card used to pay for room(s) must be presented by the cardholder for verification at check-in.

Please note that guests aged under 18 years old must be accompanied by adults (aged above 18 years old) when book at this hotel.

Breakfast-included rates include breakfasts for up to 2 adults only. Breakfast for children and/or extra guests will be charged separately.

Please note that hotel will charge the payment in hotel local currency (Macau Pataca) upon arrival with exchanged rate determined by hotel.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Sands Macao of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.

FAQs about Sands Macao