In the event your booking is cancelled within the cancellation period, the amount refunded will be net of bank charges or credit card commissions.

GENERAL POLICIES:
Please present the same credit card used to guarantee your booking when checking in / making the payment at the hotel. Please note that property may contact the cardholder for verification purposes.

Due to safety and privacy concerns the operation of unmanned aerial systems or drones by any of guests including model aircraft by recreational users and hobbyists is prohibited.

Transportation is solely handled by the resort via speed boat and we not accept any other mode of transportation arranged by any other party.

Welcome
• Glass of sparkling wine or cinnamon magic tea on arrival
• In-villa welcome with a bottle of sparkling wine or non-alcoholic sparkling wine
• Fresh fruits and mixed nut platter served on arrival in villa

In the villa
• Two varieties of fresh fruits, replenished daily
• Tea coffee making facility & espresso machine
• Around the clock breakfast service
• Evening canapés served in the villa
• Evening turndown chocolates
• Complimentary mini bar replenished once a day
- Beer 4 cans
- White wine 375 ml, 1 bottle
- Red wine 375 ml, 1 bottle
- Flavoured juice 2 packs each
- Soft drinks 2 bottles each
(Coca Cola, Tonic, Soda, Bitter Lemon)

At the restaurants and bars
• Evening High Tea served with cookies and savories or assorted ice cream at Farivalhu Fine Dining restaurant
• Snack menu option for lunch at Kandolhi Bar or Dhoni Bar as an alternate to lunch
• Japanese set menu meal experience in Kitajima restaurant. Subject to prior reservations
• Option of a three course set menu dinner at Kakuni barefoot restaurant. Subject to prior reservations
• Special halal food and mocktail menu at Farivalhu Fine Dining restaurant
• Evening sundown cocktails at Kandolhi Bar
• A variety of 20 teas from the Tea Cart served at Farivalhu Fine Dining Restaurant
• A session of shisha per day served at Kandolhi Bar or Dhoni Bar

Excursions and activities
• Complimentary snorkeling equipment for the duration of stay
• Complimentary non-motorized watersports Catamaran (license required) | canoe | stand up paddleboard
• Complimentary sunset photo flip excursion, once during the stay (for stays of four nights and above)
• Floating breakfast, once during the stay (for stays of five nights and above)
• Beach dinner, once during the stay (for stays of five nights and above)
• Complimentary 10 pieces of laundry, once per stay (for stays of seven nights and above)

Mini bar inlcusions :
• Chocolates 2 bars
• Pringles 40g. 1 can
• Fresh Milk 2 Packets

Other facilities
• Fresh fruit kebabs served between 10.00 a.m-10.30 a.m, daily by the poolside
• Midday sunglass and eyeglass cleaning at the poolside, daily
• 24-hour personal butler service
• Wifi access in all villas and public areas

For your celebrations
On your honeymoon
• Romantic Bed decoration
• Honeymoon cake
• Romantic turn-down service (on request)

On your birthday
• Birthday cake
• Bottle of wine on arrival
• Birthday bed decoration

On your anniversary
• Anniversary cake
• Anniversary bed decoration
• Bottle of wine on arrival

* All listed will be provided once during the stay
* Celebrations to be informed at the time of booking with a valid wedding certificate, passport.
* For Honeymooners - Wedding certificate copy to be submitted and the travel should be within 6 months from date of marriage.
* Terms and conditions apply

Entertainment
• Scheduled Balinese dance performance
• Daily live band
• Daily outdoor DJ nights
• Scheduled karaoke night
• Scheduled movie night
• Beach volleyball
• Beach hammocks
• Darts
• Scheduled Yoga class
• Scheduled water aerobics session
• Scheduled cook with chef session
• Scheduled make your own cocktail with Vadoo Mixologist

Please make note
All guests registered in the same room must be on the selected Premium All Inclusive package.
Beverages will be served one glass at a time and provided for your own consumption only.
Alcoholic beverages will not be served to anyone under the age of 18.
The All Inclusive entitlements will end on date of departure at 12.00 noon.

Extra charges applicable for the following:
- Drinks consumed after midnight
- Drinks consumed during excursions
- Facilities or activities not expressly mentioned in this document

Credit cards accepted. Encashment of foreign currency will not be accepted

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.