Located in Cancún, 9.3 mi from Cancun Underwater Museum, Moon Palace Cancun - All Inclusive features accommodations with free bikes, free private parking, an outdoor swimming pool and a fitness center. Among the various facilities are a garden, a shared lounge, as well as a terrace. The accommodations provides a 24-hour front desk, airport transfers, a kids' club and free WiFi. The resort will provide guests with air-conditioned rooms offering a desk, a coffee machine, a mini-bar, a safety deposit box, a flat-screen TV and a private bathroom with a shower. At Moon Palace Cancun - All Inclusive the rooms include bed linen and towels. Guests at the accommodations can enjoy a continental or an American breakfast. At Moon Palace Cancun - All Inclusive you will find a restaurant serving American, Brazilian and Indian cuisine. Vegetarian, dairy-free and vegan options can also be requested. The resort offers a children's playground. You can play billiards, table tennis and mini-golf at this 5-star resort, and the area is popular for cycling. Moon Palace Cancun - All Inclusive features amenities such as an on-site business center, sauna and hot tub. Beto Avila Stadium is 14 mi from the accommodations, while Cancun Government Palace is 15 mi from the property. The nearest airport is Cancún International Airport, 6.8 mi from Moon Palace Cancun - All Inclusive.

Couples in particular like the location – they rated it 8.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Palace Resorts
Hotel chain/brand

Property highlights

Top Location: Highly rated by recent guests (8.2)

Breakfast Info

American, Buffet

Free private parking

Activities:

Tennis court

Fitness center

Golf course (within 2 miles)


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
Bedroom 1:
2 full beds
Bedroom 2:
1 king bed
Living room:
1 sofa bed
Bedroom 1:
1 king bed
Bedroom 2:
2 full beds
Living room:
1 sofa bed
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Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.6
Facilities
8.6
Cleanliness
8.7
Comfort
8.6
Value for money
7.9
Location
8.2
Free Wifi
8.5
Select topics to read reviews:

See what guests loved the most:

  • Hitzler
    United States of America United States of America
    The opulence of the lobby and restaurants were amazing.
  • Tamica
    United States of America United States of America
    The food, size of the pool and helpfulness and friendliness of the staff.
  • Nancy
    United States of America United States of America
    Modern, clean, fun and lots of activities. The staff were so friendly. Lots of golf carts to transport family between resorts. Loved the ambiance. So beautiful at sunrise and sunset. Endless drinks, minibar stocked, and clean rooms.

Area info

Restaurants
20 Restaurants On Site

  • Gondola
    • Cuisine
      Italian • International
    • Open for
      Dinner
  • Momo
    • Cuisine
      Sushi • Asian
    • Open for
      Dinner
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free
  • Bugambilias
    • Cuisine
      Mexican • International
    • Open for
      Breakfast • Lunch • Dinner
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free
  • Palapa Pier 8
    • Cuisine
      Seafood • International
    • Open for
      Lunch • Dinner
  • Palapa Asadero
    • Cuisine
      International • Grill/BBQ
    • Open for
      Lunch • Dinner
  • El Manglar
    • Cuisine
      International
    • Open for
      Breakfast • Lunch • Dinner
  • Arrecifes
    • Cuisine
      Brazilian
    • Open for
      Dinner
  • Los Caporales
    • Cuisine
      Mexican
    • Open for
      Breakfast • Dinner
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free
  • Palapa Delfines
    • Cuisine
      Grill/BBQ
    • Open for
      Lunch • Dinner
  • Palapa Pelicanos
    • Cuisine
      Pizza • International
    • Open for
      Lunch • Dinner
    • Dietary options
      Vegetarian
  • Agra
    • Cuisine
      Indian
    • Open for
      Dinner
  • Bistro - 24 hours. Coffee
    • Cuisine
      International
  • Pepe´s Pizza - Brick oven pizza
    • Cuisine
      Pizza
  • Sweet and Coffee

    No additional info available

  • Riviera Maya
    • Cuisine
      Mexican
    • Open for
      Breakfast • Lunch • Dinner
  • Trattoria
    • Cuisine
      Italian
    • Open for
      Dinner
  • 19th Hole Bar
    • Open for
      Breakfast • Cocktail hour
  • La Palapa Bar
    • Open for
      Cocktail hour
  • La Burgueria
    • Cuisine
      American
    • Ambience
      Family-friendly
  • Smoked
    • Cuisine
      American
    • Open for
      Lunch

Resort facilities at Moon Palace Cancun - All Inclusive
Great facilities! Review score, 8.6

Most popular amenities
  • 7 swimming pools
  • Free Wifi
  • Beachfront
  • Airport shuttle
  • Free parking
  • Family rooms
  • Tea/Coffee Maker in All Rooms
  • Bar
  • Private beach area
Bathroom
  • Toilet paper
  • Towels
  • Bathtub or shower
  • Slippers
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bathtub
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
  • Alarm clock
Outdoors
  • Picnic area
  • Outdoor furniture
  • Beachfront
  • Sun deck
  • Private beach area
  • Terrace
  • Garden
Kitchen
  • Coffee machine
Room Amenities
  • Drying rack for clothing
Activities
  • Bicycle rental
  • Live sports events (broadcast)
  • Live music/Performance
  • Beach
  • Tennis equipment
  • Evening entertainment
  • Kids' club
  • Water sports facilities on site
  • Nightclub/DJ
  • Entertainment staff
  • Mini golf
  • Snorkeling
    Additional chargeOff-site
  • Diving
    Additional charge
  • Cycling
  • Ping-pong
  • Pool table
  • Playground
  • Game room
  • Fishing
    Additional charge
  • Hot tub
  • Golf course (within 2 miles)
    Additional charge
  • Tennis court
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Telephone
Food & Drink
  • Coffee house on site
  • Fruit
  • Wine/Champagne
  • Kid-friendly buffet
  • Kids' meals
  • Special diet meals (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Minibar
  • Tea/Coffee maker
Internet
Wifi is available in public areas and is free of charge.
Parking
Free private parking is available at a location nearby (reservation is not needed).
  • Valet parking
Front Desk Services
  • Lockers
  • Concierge
  • ATM on site
  • Baggage storage
  • Tour desk
  • Currency exchange
  • 24-hour front desk
Entertainment & Family Services
  • Outdoor play equipment for kids
  • Indoor play area
  • Board games/Puzzles
  • Babysitting/Child services
    Additional charge
Cleaning Services
  • Daily housekeeping
  • Suit press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Business center
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • Smoke alarms
  • Key card access
  • 24-hour security
  • Safe
General
  • Shuttle service
    Additional charge
  • Convenience store on site
  • Shared lounge/TV area
  • Designated smoking area
  • Air conditioning
  • Wake-up service
  • Tile/Marble floor
  • Soundproof
  • Car rental
  • Chapel/Shrine
  • Soundproof rooms
  • Elevator
  • Family rooms
  • Hair/Beauty salon
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Iron
  • Wake-up service/Alarm clock
  • Room service
7 swimming pools
Pool 1 – outdoor
  • Open all year
  • All ages welcome
  • Pool/Beach towels
  • Beach chairs/Loungers
  • Beach umbrellas
Pool 2 – outdoor (kids)Free!
  • Open all year
  • Suitable for kids
  • Waterslide
  • Pool/Beach towels
  • Beach umbrellas
Pool 3 – outdoorFree!
  • Open all year
  • All ages welcome
  • Pool/Beach towels
  • Beach umbrellas
Pool 4 – outdoorFree!
  • Open all year
  • All ages welcome
  • Pool/Beach towels
  • Beach umbrellas
Pool 5 – outdoorFree!
  • Open all year
  • All ages welcome
  • Pool/Beach towels
  • Beach chairs/Loungers
  • Beach umbrellas
Pool 6 – outdoorFree!
  • Open all year
  • All ages welcome
  • Pool/Beach towels
  • Beach chairs/Loungers
Pool 7 – outdoorFree!
  • Open all year
  • All ages welcome
  • Pool/Beach towels
  • Pool bar
  • Beach chairs/Loungers
  • Beach umbrellas
Spa
  • Kids' pool
  • Locker rooms
  • Personal trainer
  • Yoga classes
  • Steam room
  • Beach umbrellas
  • Beach chairs/Loungers
  • Public Bath
  • Hot tub/Jacuzzi
  • Spa
    Additional charge
  • Fitness center
  • Sauna
Languages Spoken
  • English
  • Spanish
  • French
  • Portuguese
  • Russian

House rules
Moon Palace Cancun - All Inclusive takes special requests – add in the next step!

Check-in
From 15:00
Guests are required to show a photo ID and credit card at check-in.
Check-out
Until 12:00
Cancellation/ prepayment
Cancelation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardCash

The fine print
Must-know information for guests at this property

If a deposit cannot be charged to a guest's credit card, the property will call the guest directly to confirm the credit card information.

Please note that shuttle service between sister properties of Palace resort is not included.

Please note that the "Lounge and relaxation area" spa package has an additional charge as does the "Beauty services" package which separately includes the following services: facial treatment, makeup service, hair treatment, manicure, pedicure, haircut, hair coloring, hairstyling, body treatment, body scrub, body wrap.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

FAQs about Moon Palace Cancun - All Inclusive

  • Guests staying at Moon Palace Cancun - All Inclusive can enjoy a highly-rated breakfast during their stay (guest review score: 7.9).

    Breakfast option(s) include:

    • American
    • Buffet

  • Moon Palace Cancun - All Inclusive is 11.8 miles from the center of Cancún. All distances are measured in straight lines. Actual travel distances may vary.

  • Check-in at Moon Palace Cancun - All Inclusive is from 3:00 PM, and check-out is until 12:00 PM.

  • Moon Palace Cancun - All Inclusive offers the following activities/services (charges may apply):

    • Spa
    • Hot tub/Jacuzzi
    • Fitness center
    • Sauna
    • Cycling
    • Playground
    • Pool table
    • Game room
    • Snorkeling
    • Diving
    • Ping-pong
    • Fishing
    • Tennis court
    • Mini golf
    • Golf course (within 2 miles)
    • Evening entertainment
    • Kids' club
    • Beachfront
    • Bicycle rental
    • Public Bath
    • Entertainment staff
    • Personal trainer
    • Tennis equipment
    • Live music/Performance
    • Steam room
    • Locker rooms
    • Yoga classes
    • Beach
    • Private beach area
    • Water sports facilities on site
    • Nightclub/DJ
    • Live sports events (broadcast)
    • Swimming pool

  • Yes, there's a hot tub. You can find out more about this and the other facilities at Moon Palace Cancun - All Inclusive on this page.

  • The prices at Moon Palace Cancun - All Inclusive may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Yes, Moon Palace Cancun - All Inclusive is popular with guests booking family stays.

  • Room options at Moon Palace Cancun - All Inclusive include:

    • Double
    • Family
    • Suite

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Moon Palace Cancun - All Inclusive has 20 restaurants:

    • 19th Hole Bar
    • La Palapa Bar
    • La Burgueria
    • Trattoria
    • Pepe´s Pizza - Brick oven pizza
    • Palapa Pelicanos
    • Gondola
    • Palapa Delfines
    • Bistro - 24 hours. Coffee
    • Momo
    • El Manglar
    • Palapa Asadero
    • Bugambilias
    • Sweet and Coffee
    • Riviera Maya
    • Agra
    • Los Caporales
    • Arrecifes
    • Palapa Pier 8
    • Smoked