Moon Palace Cancun - All Inclusive
Carretera Cancun-Chetumal Km 340, 77500 Cancún, Mexico – Great location - show map
The amiability, the staff, the amount of different restaurants, the delicious food, the view, the pool, the service, and how close the beach was to the property!
United States of AmericaWe liked every place we ate. We enjoyed the music at the bar.
United States of AmericaThe “All Inclusive”! Everything is so clean and beautiful.
United States of AmericaEverything what right there! There was so much to do, we are even going back with our kids
United States of AmericaThe meals were good except the ramen in Momo’s it was over cooked. The ocean view was nice and majority of the people were friendly and helpful.
JapanEverything was perfect Super clean, kind staff, and delicious food The staff were so polite and helpful
United States of AmericaThe pools are fantastic, there are many across the complex, they're huge and surrounded by bars and small restaurants, and the entertainment team does a lot of fun activities on them. Food and drinks are very good and easily available everywhere. Transportation inside the complex is fast and convenient. Our room was beautiful, comfortable, and perfectly stocked. All the lobbies and interior areas are huge, beautifully decorated, and filled with activity all the time. There are more things to do inside the complex than you can do in a week, we went for 5 days and still missed a lot of stuff. The personnel is lovely and always looking to help.
United States of Americathe property was clean, staff was kind, room was nice & comfortable
United States of Americabeautiful grounds, friendly service, Jorge by the pool was fantastic!
United States of AmericaBalcony overlooking ocean, staff were really nice and went out of their way to help, rooms were clean.
United States of America
- What guests loved the most:
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Sebastian
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Linda
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Renota
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O108677
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William
Japan
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Anmar
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Joel
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Jennings
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Mary
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Mowoh
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Categories:
Experience World-class Service at Moon Palace Cancun - All Inclusive
Moon Palace Cancun - All Inclusive is set in Cancun, steps from the beach and rooms include a 2-person spa bath. It features a full-service spa and a 27-hole golf course designed by Jack Nicklaus.
Every room includes a flat-screen satellite TV. All rooms offer a mini-bar, a liquor dispenser and a private balcony.
Moon Palace Cancun - All Inclusive features 2 lagoon-style outdoor pools. It also features two state-of-the-art gyms and a children’s pool. Guests also enjoy a wave simulator. Beauty treatments and a spa are on-site. On-site car rental services and a travel agency can help guests at Moon Palace Cancun - All Inclusive to explore the area. Shops, restaurants and entertainment are nearby.
Guests at Moon Palace Cancun - All Inclusive can dine at any of the 16 different restaurants and 12 bars, and 24-hour room service is available. At the property you will also find the Noir disco club, the Wired lounge arcade, bars and 2 children's play areas.
Guests have free access to the Moon Palace Cancun - All Inclusive's sister hotels in Cancún, Cozumel, Playa del Carmen and Isla Mujeres, except Le Blanc and The Grand at Moon Palace.
Couples in particular like the location – they rated it 8.5 for a two-person trip.
See what guests loved the most:
Sebastian
United States of America“The amiability, the staff, the amount of different restaurants, the delicious food, the view, the pool, the service, and how close the beach was to the property!”
LindaUnited States of America“We liked every place we ate. We enjoyed the music at the bar.”- RenotaUnited States of America“The “All Inclusive”! Everything is so clean and beautiful.”
O108677United States of America“Everything what right there! There was so much to do, we are even going back with our kids”
William
Japan“The meals were good except the ramen in Momo’s it was over cooked. The ocean view was nice and majority of the people were friendly and helpful.”- AAnmarUnited States of America“Everything was perfect Super clean, kind staff, and delicious food The staff were so polite and helpful”
- JoelUnited States of America“The pools are fantastic, there are many across the complex, they're huge and surrounded by bars and small restaurants, and the entertainment team does a lot of fun activities on them. Food and drinks are very good and easily available everywhere....”
- JenningsUnited States of America“the property was clean, staff was kind, room was nice & comfortable”
- MaryUnited States of America“beautiful grounds, friendly service, Jorge by the pool was fantastic!”
- MowohUnited States of America“Balcony overlooking ocean, staff were really nice and went out of their way to help, rooms were clean.”
- Are alcoholic beverages included with mealsOur all-inclusive sets the standard by offering provides our guests with unparalleled service and signature amenities. Your visit will include luxurio..Answered on 21 October 2019
- Are we able to test COVID before returning home?Dear guest; We will offer easy, onsite COVID-19 antigen (rapid) testing to guests traveling to a country which requires a COVID-19 antigen (rapid test..Answered on 19 January 2021
- How much is the grand day pass for the water park and what else does it include?Dear guest; The Day Pass is valid between 7:00 am to 11:00 pm and gives you access for one day to all our common facilities such as bars, restaurants,..Answered on 17 March 2021
- Hi, are all the bars and restaurants currently open ?Dear guest, thank you for contact us. The facilities and services of the Sunrise section are open.Answered on 14 April 2021
- The rates quoted, are they for the stay at Moon palace Sun Rise or one of the other Palaces?Dear guest; I invite you to send us a private message for further information.Answered on 29 September 2020
- Still looking?
Gondola
Food: Italian, International
Open for: Dinner
Momo
Food: Sushi, Asian
Open for: Dinner
Bugambilias
Food: Mexican, International
Open for: Breakfast, Lunch, Dinner
Palapa Pier 8
Food: Seafood, International
Open for: Lunch, Dinner
Palapa Asadero
Food: International, Grill/BBQ
Open for: Lunch, Dinner
El Manglar
Food: International
Open for: Breakfast, Lunch, Dinner
Arrecifes
Food: Brazilian
Open for: Dinner
Los Caporales
Food: Mexican
Open for: Breakfast, Dinner
Palapa Delfines
Food: Grill/BBQ
Open for: Lunch, Dinner
Palapa Pelicanos
Food: Pizza, International
Open for: Lunch, Dinner
Agra
Food: Indian
Open for: Dinner
Bistro - 24 hours. Coffee
Food: International
Pepe´s Pizza - Brick oven pizza
Food: Pizza
Sweet and Coffee
Riviera Maya
Food: Mexican
Open for: Breakfast, Lunch, Dinner
Trattoria
Food: Italian
Open for: Dinner
19th Hole Bar
Open for: Breakfast, Cocktail hour
La Palapa Bar
Open for: Cocktail hour
La Burgueria
Food: American
Smoked
Food: American
Open for: Lunch
- Toilet paper
- Towels
- Bathtub or shower
- Slippers
- Private Bathroom
- Toilet
- Free toiletries
- Bathrobe
- Hairdryer
- Bathtub
- Shower
- Wardrobe or closet
- Alarm clock
- Picnic area
- Outdoor furniture
- Beachfront
- Sun deck
- Private beach area
- Terrace
- Garden
- Coffee machine
- Bicycle rental
- Live sports events (broadcast)
- Live music/Performance
- Tour or class about local cultureAdditional charge
- Happy hour
- Bike tours
- Beach
- Tennis equipment
- Evening entertainment
- Kids' club
- Water sports facilities on site
- Nightclub/DJ
- Entertainment staff
- Mini golf
- SnorkelingAdditional chargeOff-site
- DivingAdditional charge
- Cycling
- Windsurfing
- Ping-pong
- Pool table
- Playground
- Game room
- Hot tub
- Golf course (within 2 miles)Additional charge
- Tennis court
- Desk
- Flat-screen TV
- Cable channels
- Satellite channels
- Radio
- Telephone
- TV
- Coffee house on site
- Fruit
- Wine/Champagne
- Kids' meals
- Special diet meals (on request)
- Snack bar
- Breakfast in the room
- Bar
- Minibar
- Restaurant
- Valet parking
- Concierge
- ATM on site
- Baggage storage
- Tour desk
- Currency exchange
- 24-hour front desk
- Outdoor play equipment for kids
- Indoor play area
- Board games/Puzzles
- Babysitting/Child servicesAdditional charge
- Daily housekeeping
- Suit pressAdditional charge
- Ironing serviceAdditional charge
- Dry cleaningAdditional charge
- LaundryAdditional charge
- Fax/PhotocopyingAdditional charge
- Business center
- Meeting/Banquet facilitiesAdditional charge
- Fire extinguishers
- Smoke alarms
- Key card access
- Key access
- 24-hour security
- Safe
- Shuttle serviceAdditional charge
- Designated smoking area
- Air conditioning
- Smoke-free property
- Wake-up service
- Car rental
- Chapel/Shrine
- Elevator
- Family rooms
- Hair/Beauty salon
- Ironing facilities
- Facilities for disabled guests
- Airport shuttleAdditional charge
- Non-smoking rooms
- Iron
- Wake-up service/Alarm clock
- Room service
- Open all year
- All ages welcome
- Pool/Beach towels
- Beach chairs/Loungers
- Beach umbrellas
- Open all year
- Suitable for kids
- Waterslide
- Pool/Beach towels
- Beach umbrellas
- Open all year
- All ages welcome
- Pool/Beach towels
- Beach umbrellas
- Kids' pool
- Locker rooms
- Personal trainer
- Fitness classes
- Yoga classes
- Fitness
- Beauty services
- Beach umbrellas
- Beach chairs/Loungers
- Public Bath
- Open-air bath
- Turkish/Steam Bath
- Hot tub/Jacuzzi
- SpaAdditional charge
- Solarium
- Fitness center
- Sauna
- English
- Spanish
- French
- Portuguese
- Russian
Cancellation/
prepayment
Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children & Beds
Child policies
Children of all ages are welcome.
Children 18 and above are considered adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
Cribs and extra beds aren't available at this property.
No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Moon Palace Cancun - All Inclusive accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
The fine print
Please note that shuttle service between sister properties of Palace resort is not included.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
FAQs about Moon Palace Cancun - All Inclusive
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The prices at Moon Palace Cancun - All Inclusive may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.
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Yes, there's a hot tub. You can find out more about this and the other facilities at Moon Palace Cancun - All Inclusive on this page.
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Guests staying at Moon Palace Cancun - All Inclusive can enjoy a highly-rated breakfast during their stay (guest review score: 8.0).
Breakfast option(s) include:
- Continental
- American
- Buffet
- À la carte
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Moon Palace Cancun - All Inclusive offers the following activities/services (charges may apply):
- Spa
- Hot tub/Jacuzzi
- Fitness center
- Sauna
- Turkish/Steam Bath
- Cycling
- Playground
- Pool table
- Game room
- Snorkeling
- Diving
- Ping-pong
- Tennis court
- Mini golf
- Windsurfing
- Golf course (within 2 miles)
- Solarium
- Beachfront
- Kids' club
- Evening entertainment
- Nightclub/DJ
- Open-air bath
- Tennis equipment
- Personal trainer
- Entertainment staff
- Tour or class about local culture
- Bicycle rental
- Locker rooms
- Fitness classes
- Beach
- Beauty services
- Bike tours
- Yoga classes
- Public Bath
- Fitness
- Water sports facilities on site
- Private beach area
- Swimming pool
- Happy hour
- Live music/Performance
- Live sports events (broadcast)
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Room options at Moon Palace Cancun - All Inclusive include:
- Double
- Family
- Suite
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Yes, this hotel has a pool. See details about the pool and other facilities on this page.
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Moon Palace Cancun - All Inclusive has 20 restaurants:
- Pepe´s Pizza - Brick oven pizza
- Gondola
- Riviera Maya
- Palapa Delfines
- El Manglar
- Agra
- La Burgueria
- Smoked
- Bistro - 24 hours. Coffee
- 19th Hole Bar
- Bugambilias
- La Palapa Bar
- Momo
- Sweet and Coffee
- Arrecifes
- Palapa Pelicanos
- Palapa Asadero
- Trattoria
- Palapa Pier 8
- Los Caporales
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Check-in at Moon Palace Cancun - All Inclusive is from 3:00 PM, and check-out is until 12:00 PM.
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Moon Palace Cancun - All Inclusive is 11.8 miles from the center of Cancún.
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Yes, Moon Palace Cancun - All Inclusive is popular with guests booking family stays.
