Experience World-class Service at Moon Palace Cancun - All Inclusive

Moon Palace Cancun - All Inclusive is set in Cancun, steps from the beach and rooms include a 2-person spa bath. It features a full-service spa and a 27-hole golf course designed by Jack Nicklaus.

Every room includes a flat-screen satellite TV. All rooms offer a mini-bar, a liquor dispenser and a private balcony.

Moon Palace Cancun - All Inclusive features 2 lagoon-style outdoor pools. It also features two state-of-the-art gyms and a children’s pool. Guests also enjoy a wave simulator. Beauty treatments and a spa are on-site. On-site car rental services and a travel agency can help guests at Moon Palace Cancun - All Inclusive to explore the area. Shops, restaurants and entertainment are nearby.

Guests at Moon Palace Cancun - All Inclusive can dine at any of the 16 different restaurants and 12 bars, and 24-hour room service is available. At the property you will also find the Noir disco club, the Wired lounge arcade, bars and 2 children's play areas.

Guests have free access to the Moon Palace Cancun - All Inclusive's sister hotels in Cancún, Cozumel, Playa del Carmen and Isla Mujeres, except Le Blanc and The Grand at Moon Palace.

Couples in particular like the location – they rated it 8.6 for a two-person trip.

Moon Palace Cancun - All Inclusive has been welcoming Booking.com guests since Feb 8, 2010

ATM & Currency Exchange: Need cash? There's an ATM and a currency exchange service at this property.

Property Highlights

Top Location: Highly rated by recent guests (8.1)

Breakfast Info

Continental, American, Buffet

Free private parking

Activities:

Tennis court

Fitness center

Golf course (within 2 miles)


Availability

Select dates to see this property's availability and prices

4 reasons to choose Moon Palace Cancun - All Inclusive

  • Prices you can't beat!
  • Booking is safe
  • Manage your bookings online
  • The staff speaks English
Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days
  • Are alcoholic beverages included with meals
    Our all-inclusive sets the standard by offering provides our guests with unparalleled service and signature amenities. Your visit will include luxurio...
    Answered on October 21, 2019
  • Are we able to test COVID before returning home?
    Dear guest; We will offer easy, onsite COVID-19 antigen (rapid) testing to guests traveling to a country which requires a COVID-19 antigen (rapid test...
    Answered on January 19, 2021
  • How much is the grand day pass for the water park and what else does it include?
    Dear guest; The Day Pass is valid between 7:00 am to 11:00 pm and gives you access for one day to all our common facilities such as bars, restaurants,...
    Answered on March 17, 2021
  • Is smoking allowed on the balcony
    Smoking is not allowed on the balconies. We are a smoking-free resort. Smoking is allowed at designated areas such as motor-lobby and areas close to t...
    Answered on August 20, 2019
  • Hi, are all the bars and restaurants currently open ?
    Dear guest, thank you for contact us. The facilities and services of the Sunrise section are open.
    Answered on April 14, 2021
  • Still looking?
20 Restaurants On Site

    Gondola

    Food: Italian, International

    Open for: Dinner

    Momo

    Food: Sushi, Asian

    Open for: Dinner

    Bugambilias

    Food: Mexican, International

    Open for: Breakfast, Lunch, Dinner

    Palapa Pier 8

    Food: Seafood, International

    Open for: Lunch, Dinner

    Palapa Asadero

    Food: International, Grill/BBQ

    Open for: Lunch, Dinner

    El Manglar

    Food: International

    Open for: Breakfast, Lunch, Dinner

    Arrecifes

    Food: Brazilian

    Open for: Dinner

    Los Caporales

    Food: Mexican

    Open for: Breakfast, Dinner

    Palapa Delfines

    Food: Grill/BBQ

    Open for: Lunch, Dinner

    Palapa Pelicanos

    Food: Pizza, International

    Open for: Lunch, Dinner

    Agra

    Food: Indian

    Open for: Dinner

    Bistro - 24 hours. Coffee

    Food: International

    Pepe´s Pizza - Brick oven pizza

    Food: Pizza

    Sweet and Coffee

    Riviera Maya

    Food: Mexican

    Open for: Breakfast, Lunch, Dinner

    Trattoria

    Food: Italian

    Open for: Dinner

    19th Hole Bar

    Open for: Breakfast, Cocktail hour

    La Palapa Bar

    Open for: Cocktail hour

    La Burgueria

    Food: American

    Smoked

    Food: American

    Open for: Lunch

Resort Facilities at Moon Palace Cancun - All Inclusive
Outdoors
  • Picnic area
  • Outdoor furniture
  • Beachfront
  • Sun deck
  • Private beach area
  • Terrace
  • Garden
Activities
  • Live sports events (broadcast)
  • Live music/Performance
  • Tour or class about local culture Additional charge
  • Happy hour
  • Bike tours
  • Beach
  • Tennis equipment
  • Evening entertainment
  • Kids' club
  • Water sports facilities on site
  • Nightclub/DJ
  • Entertainment staff
  • Mini golf
  • Snorkeling Off-site Additional charge
  • Diving Additional charge
  • Cycling
  • Windsurfing
  • Ping-pong
  • Pool table
  • Playground
  • Game room
  • Golf course (within 2 miles) Additional charge
  • Tennis court
Food & Drink
  • Coffee house on site
  • Fruit
  • Wine/Champagne
  • Kids' meals
  • Special diet meals (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Restaurant
Internet
WiFi is available in public areas and is free of charge.
Parking
Free private parking is available at a location nearby (reservation is not needed).
  • Secure parking
Transportation
  • Airport drop-off Additional charge
  • Airport pickup Additional charge
Front Desk Services
  • Concierge
  • ATM on site
  • Baggage storage
  • Tour desk
  • Currency exchange
  • 24-hour front desk
Entertainment & Family Services
  • Outdoor play equipment for kids
  • Indoor play area
  • Board games/Puzzles
  • Babysitting/Child services Additional charge
Cleaning Services
  • Daily housekeeping
  • Suit press Additional charge
  • Ironing service Additional charge
  • Dry cleaning Additional charge
  • Laundry Additional charge
Business Facilities
  • Fax/Photocopying Additional charge
  • Business center
  • Meeting/Banquet facilities Additional charge
Safety & security
  • Fire extinguishers
  • Smoke alarms
  • Key card access
  • Key access
  • 24-hour security
  • Safe
General
  • Airport shuttle (additional charge)
  • Shuttle service (additional charge)
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Car rental
  • Chapel/Shrine
  • Elevator
  • Family rooms
  • Hair/Beauty salon
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service
3 swimming pools
Pool 1 – outdoor
  • Open all year
  • All ages welcome
  • Pool/Beach towels
  • Beach chairs/Loungers
  • Beach umbrellas
Pool 2 – outdoor (kids)
  • Open all year
  • Suitable for kids
  • Pool/Beach towels
  • Beach umbrellas
  • Waterslide
Pool 3 – outdoor
  • Open all year
  • All ages welcome
  • Pool/Beach towels
  • Beach umbrellas
Spa
  • Locker rooms
  • Personal trainer
  • Fitness classes
  • Yoga classes
  • Fitness
  • Beauty services
  • Beach umbrellas
  • Beach chairs/Loungers
  • Public Bath
  • Open-air bath
  • Turkish/Steam Bath
  • Hot tub/Jacuzzi
  • Spa Additional charge
  • Solarium
  • Fitness center
  • Sauna
Languages Spoken
  • English
  • Spanish
  • French
  • Portuguese
  • Russian

House rules Moon Palace Cancun - All Inclusive takes special requests – add in the next step!

Check-in

From 3:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 12:00 PM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 18 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

There's no capacity for cribs at this property.

This property doesn't offer extra beds.

No age restriction

There's no age requirement for check-in

Pets

Pets are not allowed.

Mastercard Visa American Express Moon Palace Cancun - All Inclusive accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

If a deposit cannot be charged to a guest's credit card, the property will call the guest directly to confirm the credit card information. Otherwise, the deposit may be charged upon check-in.

Please note that shuttle service between sister properties of Palace resort is not included.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

FAQs about Moon Palace Cancun - All Inclusive

  • The prices at Moon Palace Cancun - All Inclusive may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Moon Palace Cancun - All Inclusive offers the following activities/services (charges may apply):

    • Spa
    • Fitness center
    • Hot tub/Jacuzzi
    • Sauna
    • Turkish/Steam Bath
    • Cycling
    • Playground
    • Pool table
    • Game room
    • Snorkeling
    • Diving
    • Ping-pong
    • Tennis court
    • Mini golf
    • Windsurfing
    • Golf course (within 2 miles)
    • Beachfront
    • Solarium
    • Kids' club
    • Evening entertainment
    • Fitness
    • Open-air bath
    • Private beach area
    • Personal trainer
    • Yoga classes
    • Bike tours
    • Tennis equipment
    • Locker rooms
    • Nightclub/DJ
    • Beach
    • Entertainment staff
    • Water sports facilities on site
    • Fitness classes
    • Tour or class about local culture
    • Beauty services
    • Public Bath
    • Live sports events (broadcast)
    • Swimming pool
    • Happy hour
    • Live music/Performance

  • Yes, Moon Palace Cancun - All Inclusive is popular with guests booking family stays.

  • Room options at Moon Palace Cancun - All Inclusive include:

    • Double
    • Family
    • Suite

  • Moon Palace Cancun - All Inclusive has 20 restaurants:

    • Momo
    • 19th Hole Bar
    • Smoked
    • Pepe´s Pizza - Brick oven pizza
    • Agra
    • Palapa Pier 8
    • Gondola
    • Sweet and Coffee
    • Bugambilias
    • Palapa Asadero
    • Palapa Pelicanos
    • Los Caporales
    • Palapa Delfines
    • Arrecifes
    • Riviera Maya
    • La Palapa Bar
    • El Manglar
    • La Burgueria
    • Trattoria
    • Bistro - 24 hours. Coffee

  • From the nearest airport, you can get to Moon Palace Cancun - All Inclusive by:

    • Airport shuttle (public) 10min

  • Yes, there's a hot tub. You can find out more about this and the other facilities at Moon Palace Cancun - All Inclusive on this page.

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Guests staying at Moon Palace Cancun - All Inclusive can enjoy a highly-rated breakfast during their stay (guest review score: 8.1).

    Breakfast option(s) include:

    • Continental
    • American
    • Buffet
    • À la carte

  • Moon Palace Cancun - All Inclusive is 11.8 miles from the center of Cancún.

  • Check-in at Moon Palace Cancun - All Inclusive is from 3:00 PM, and check-out is until 12:00 PM.