Moon Palace Cancun - All Inclusive
Carretera Cancun-Chetumal Km 340, 77500 Cancún, Mexico – Great location - show map
OMG how disciplined staff are in all department . I was very empress of bottom to top hotel team . I checked every worker gardener . Housekeeper , transportation lobby to rooms ions are very clean and good size , we enjoy room jaccugi hot top . Thank you team 👍

Experience World-class Service at Moon Palace Cancun - All Inclusive
Located in Cancún, 9.3 mi from Cancun Underwater Museum, Moon Palace Cancun - All Inclusive features accommodations with free bikes, free private parking, an outdoor swimming pool and a fitness center. Among the various facilities are a garden, a shared lounge, as well as a terrace. The accommodations provides a 24-hour front desk, airport transfers, a kids' club and free WiFi. The resort will provide guests with air-conditioned rooms offering a desk, a coffee machine, a mini-bar, a safety deposit box, a flat-screen TV and a private bathroom with a shower. At Moon Palace Cancun - All Inclusive the rooms include bed linen and towels. Guests at the accommodations can enjoy a continental or an American breakfast. At Moon Palace Cancun - All Inclusive you will find a restaurant serving American, Brazilian and Indian cuisine. Vegetarian, dairy-free and vegan options can also be requested. The resort offers a children's playground. You can play billiards, table tennis and mini-golf at this 5-star resort, and the area is popular for cycling. Moon Palace Cancun - All Inclusive features amenities such as an on-site business center, sauna and hot tub. Beto Avila Stadium is 14 mi from the accommodations, while Cancun Government Palace is 15 mi from the property. The nearest airport is Cancún International Airport, 6.8 mi from Moon Palace Cancun - All Inclusive.
Couples in particular like the location – they rated it 8.6 for a two-person trip.
Moon Palace Cancun - All Inclusive has been welcoming Booking.com guests since Feb 8, 2010- 7 swimming pools
- Free WiFi
- Beachfront
- Airport shuttle
- Free parking
- Family rooms
- Tea/Coffee Maker in All Rooms
- Bar
- Private beach area
- Very Good Breakfast
Categories:
See what guests loved the most:
- Kunga
India
“OMG how disciplined staff are in all department . I was very empress of bottom to top hotel team . I checked every worker gardener . Housekeeper , transportation lobby to rooms ions are very clean and good size , we enjoy room jaccugi hot top...” - Oscar
United States of America
“The all-inclusive nature was great. We were able to relax completely once we settled in.” - Miano
United States of America
“Everything. The food. The rooms. The staff. The facilities.” - Jason
United States of America
“The pool system was excellent. The staff were very friendly and easy to communicate with.” - Christine
United States of America
“It's was an awesome experience and definitely will be back.I don't think 7 days is enough. The resort has 3 concept Nizuc,Sunrise and Grand.” - Sebastian
United States of America
“The amiability, the staff, the amount of different restaurants, the delicious food, the view, the pool, the service, and how close the beach was to the property!” - Linda
United States of America
“We liked every place we ate. We enjoyed the music at the bar.” - Renota
United States of America
“The “All Inclusive”! Everything is so clean and beautiful.” - O108677
United States of America
“Everything what right there! There was so much to do, we are even going back with our kids” - William
Japan
“The meals were good except the ramen in Momo’s it was over cooked. The ocean view was nice and majority of the people were friendly and helpful.”
Property questions and answersBrowse questions from guests for anything extra you want to know about the propertyThe property usually replies within a few days
Are alcoholic beverages included with meals
Our all-inclusive sets the standard by offering provides our guests with unparalleled service and signature amenities. Your visit will include luxurio..Answered on 21 October 2019Are we able to test COVID before returning home?
Dear guest; We will offer easy, onsite COVID-19 antigen (rapid) testing to guests traveling to a country which requires a COVID-19 antigen (rapid test..Answered on 19 January 2021The rates quoted, are they for the stay at Moon palace Sun Rise or one of the other Palaces?
Dear guest; I invite you to send us a private message for further information.Answered on 29 September 2020How much is the grand day pass for the water park and what else does it include?
Dear guest; The Day Pass is valid between 7:00 am to 11:00 pm and gives you access for one day to all our common facilities such as bars, restaurants,..Answered on 17 March 2021Hi, are all the bars and restaurants currently open ?
Dear guest, thank you for contact us. The facilities and services of the Sunrise section are open.Answered on 14 April 2021what does all inclusive includes?
Hello, The all-inclusive means, luxury accommodations, fine dining, top shelf drinks in the open bar, 24 hour in-room dining, complimentary WiFi, unli..Answered on 14 October 2021- Still looking?
Area info *
Restaurants20 Restaurants On Site
- Gondola
- CuisineItalian • International
- Open forDinner
- Momo
- CuisineSushi • Asian
- Open forDinner
- Dietary optionsVegetarian • Vegan • Gluten-free • Dairy-free
- Bugambilias
- CuisineMexican • International
- Open forBreakfast • Lunch • Dinner
- Dietary optionsVegetarian • Vegan • Gluten-free • Dairy-free
- Palapa Pier 8
- CuisineSeafood • International
- Open forLunch • Dinner
- Palapa Asadero
- CuisineInternational • Grill/BBQ
- Open forLunch • Dinner
- El Manglar
- CuisineInternational
- Open forBreakfast • Lunch • Dinner
- Arrecifes
- CuisineBrazilian
- Open forDinner
- Los Caporales
- CuisineMexican
- Open forBreakfast • Dinner
- Dietary optionsVegetarian • Vegan • Gluten-free • Dairy-free
- Palapa Delfines
- CuisineGrill/BBQ
- Open forLunch • Dinner
- Palapa Pelicanos
- CuisinePizza • International
- Open forLunch • Dinner
- Dietary optionsVegetarian
- Agra
- CuisineIndian
- Open forDinner
- Bistro - 24 hours. Coffee
- CuisineInternational
- Pepe´s Pizza - Brick oven pizza
- CuisinePizza
- Sweet and Coffee
No additional info available
- Riviera Maya
- CuisineMexican
- Open forBreakfast • Lunch • Dinner
- Trattoria
- CuisineItalian
- Open forDinner
- 19th Hole Bar
- Open forBreakfast • Cocktail hour
- La Palapa Bar
- Open forCocktail hour
- La Burgueria
- CuisineAmerican
- AmbienceFamily-friendly
- Smoked
- CuisineAmerican
- Open forLunch
Resort Facilities at Moon Palace Cancun - All InclusiveGreat facilities! Review score, 8.6
- 7 swimming pools
- Free WiFi
- Beachfront
- Airport shuttle
- Free parking
- Family rooms
- Tea/Coffee Maker in All Rooms
- Bar
- Private beach area
- Very Good Breakfast
- Toilet paper
- Towels
- Bathtub or shower
- Slippers
- Private Bathroom
- Toilet
- Free toiletries
- Bathrobe
- Hairdryer
- Bathtub
- Shower
- Linens
- Wardrobe or closet
- Alarm clock
- Picnic area
- Outdoor furniture
- Beachfront
- Sun deck
- Private beach area
- Terrace
- Garden
- Coffee machine
- Bicycle rental
- Live sports events (broadcast)
- Live music/Performance
- Beach
- Tennis equipment
- Evening entertainment
- Kids' club
- Water sports facilities on site
- Nightclub/DJ
- Entertainment staff
- Mini golf
- SnorkelingAdditional chargeOff-site
- DivingAdditional charge
- Cycling
- Ping-pong
- Pool table
- Playground
- Game room
- FishingAdditional charge
- Hot tub
- Golf course (within 2 miles)Additional charge
- Tennis court
- Desk
- Flat-screen TV
- Cable channels
- Telephone
- Coffee house on site
- Fruit
- Wine/Champagne
- Kid-friendly buffet
- Kids' meals
- Special diet meals (on request)
- Snack bar
- Breakfast in the room
- Bar
- Minibar
- Restaurant
- Tea/Coffee maker
- Valet parking
- Lockers
- Concierge
- ATM on site
- Baggage storage
- Tour desk
- Currency exchange
- 24-hour front desk
- Outdoor play equipment for kids
- Indoor play area
- Board games/Puzzles
- Babysitting/Child servicesAdditional charge
- Daily housekeeping
- Suit pressAdditional charge
- Ironing serviceAdditional charge
- Dry cleaningAdditional charge
- LaundryAdditional charge
- Business center
- Meeting/Banquet facilitiesAdditional charge
- Fire extinguishers
- Smoke alarms
- Key card access
- 24-hour security
- Safe
- Shuttle serviceAdditional charge
- Convenience store on site
- Shared lounge/TV area
- Designated smoking area
- Air conditioning
- Wake-up service
- Tile/Marble floor
- Car rental
- Chapel/Shrine
- Soundproof rooms
- Elevator
- Family rooms
- Hair/Beauty salon
- Ironing facilities
- Facilities for disabled guests
- Airport shuttleAdditional charge
- Non-smoking rooms
- Iron
- Wake-up service/Alarm clock
- Room service
- Open all year
- All ages welcome
- Pool/Beach towels
- Beach chairs/Loungers
- Beach umbrellas
- Open all year
- Suitable for kids
- Waterslide
- Pool/Beach towels
- Beach umbrellas
- Open all year
- All ages welcome
- Pool/Beach towels
- Beach umbrellas
- Open all year
- All ages welcome
- Pool/Beach towels
- Beach umbrellas
- Open all year
- All ages welcome
- Pool/Beach towels
- Beach chairs/Loungers
- Beach umbrellas
- Open all year
- All ages welcome
- Pool/Beach towels
- Beach chairs/Loungers
- Open all year
- All ages welcome
- Pool/Beach towels
- Pool bar
- Beach chairs/Loungers
- Beach umbrellas
- Kids' pool
- Locker rooms
- Personal trainer
- Yoga classes
- Steam room
- Beach umbrellas
- Beach chairs/Loungers
- Public Bath
- Hot tub/Jacuzzi
- SpaAdditional charge
- Fitness center
- Sauna
- English
- Spanish
- French
- Portuguese
- Russian
Cancellation/
prepayment
Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children & Beds
Child policies
Children of all ages are welcome.
Children 18 and above are considered adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
Cribs and extra beds aren't available at this property.
No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Cash
Moon Palace Cancun - All Inclusive accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
The fine print
Please note that shuttle service between sister properties of Palace resort is not included.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
FAQs about Moon Palace Cancun - All Inclusive
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The prices at Moon Palace Cancun - All Inclusive may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.
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Yes, Moon Palace Cancun - All Inclusive is popular with guests booking family stays.
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Moon Palace Cancun - All Inclusive offers the following activities/services (charges may apply):
- Spa
- Hot tub/Jacuzzi
- Fitness center
- Sauna
- Cycling
- Playground
- Pool table
- Game room
- Snorkeling
- Diving
- Ping-pong
- Fishing
- Tennis court
- Mini golf
- Golf course (within 2 miles)
- Evening entertainment
- Kids' club
- Beachfront
- Bicycle rental
- Public Bath
- Entertainment staff
- Personal trainer
- Tennis equipment
- Live music/Performance
- Steam room
- Locker rooms
- Yoga classes
- Beach
- Private beach area
- Water sports facilities on site
- Nightclub/DJ
- Live sports events (broadcast)
- Swimming pool
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Moon Palace Cancun - All Inclusive is 11.8 miles from the center of Cancún. All distances are measured in straight lines. Actual travel distances may vary.
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Guests staying at Moon Palace Cancun - All Inclusive can enjoy a highly-rated breakfast during their stay (guest review score: 8.0).
Breakfast option(s) include:
- Continental
- American
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Room options at Moon Palace Cancun - All Inclusive include:
- Double
- Family
- Suite
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Yes, this hotel has a pool. See details about the pool and other facilities on this page.
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Check-in at Moon Palace Cancun - All Inclusive is from 3:00 PM, and check-out is until 12:00 PM.
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Yes, there's a hot tub. You can find out more about this and the other facilities at Moon Palace Cancun - All Inclusive on this page.
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Moon Palace Cancun - All Inclusive has 20 restaurants:
- Gondola
- Agra
- Riviera Maya
- Palapa Asadero
- Palapa Pelicanos
- Los Caporales
- Arrecifes
- La Burgueria
- La Palapa Bar
- Palapa Pier 8
- El Manglar
- Pepe´s Pizza - Brick oven pizza
- 19th Hole Bar
- Momo
- Bistro - 24 hours. Coffee
- Palapa Delfines
- Trattoria
- Bugambilias
- Smoked
- Sweet and Coffee