Located in Chichén-Itzá, 1.2 miles from Chichen Itza, Hotel Puerta Chichen has accommodations with an outdoor swimming pool, free private parking, a garden and a shared lounge. Featuring a terrace, the 4-star hotel has air-conditioned rooms with free WiFi, each with a private bathroom. The property provides room service, a 24-hour front desk and currency exchange for guests. All rooms in the hotel are equipped with a flat-screen TV. At Hotel Puerta Chichen you'll find a restaurant serving Mexican, Local and International cuisine. Vegetarian, dairy-free and vegan options can also be requested. The nearest airport is Manuel Crescencio Rejón International, 76 miles from the accommodation, and the property offers a paid airport shuttle service.

Couples in particular like the location – they rated it 9.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top Location: Highly rated by recent guests (9.1)

Free private parking


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 king bed
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Guest reviews

Categories:

Staff
9.3
Facilities
8.5
Cleanliness
8.9
Comfort
8.9
Value for money
8.6
Location
9.1
Free WiFi
6.0
Low score for Chichén-Itzá
Select topics to read reviews:

See what guests loved the most:

  • Carmelin
    United States of America United States of America
    Beautiful gardens. Excellent location to see Chichen Itza. Great food at a la cart breakfast.
  • Ariadne
    United States of America United States of America
    Great food, lovely accommodations, very interesting and fun pool area
  • Juan
    Netherlands Netherlands
    Great value for money. Free parking and close to the ruins. You feel like you're in a 70s movie set.

Hotel area info

Restaurants
1 Restaurant On Site

  • Puerta Chichen
    • Cuisine
      Mexican • Local • International
    • Open for
      Breakfast • Brunch • Lunch • Dinner • Cocktail hour
    • Ambience
      Family-friendly
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free

Amenities of Hotel Puerta Chichen
Great facilities! Review score, 8.5

Most popular amenities
  • Outdoor swimming pool
  • Free parking
  • Free WiFi
  • Non-smoking rooms
  • Airport shuttle
  • Spa
  • Room service
  • Restaurant
  • Facilities for disabled guests
  • Bar
Bathroom
  • Toilet paper
  • Bathtub or shower
  • Private Bathroom
  • Toilet
Outdoors
  • Picnic area
  • Outdoor furniture
  • Terrace
  • Garden
Activities
  • Live music/Performance
    Additional chargeOff-site
  • Cooking class
    Additional charge
  • Tour or class about local culture
    Additional charge
  • Themed dinners
    Additional charge
Media & Technology
  • Flat-screen TV
Food & Drink
  • Coffee house on site
  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Kids' meals
    Additional charge
  • Special diet meals (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
Internet
WiFi is available in public areas and is free of charge.
Parking
Free private parking is available at a location nearby (reservation is not needed).
  • Street parking
  • Accessible parking
Front Desk Services
  • Invoice provided
  • Private check-in/out
  • Concierge
  • Baggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/out
  • 24-hour front desk
Cleaning Services
  • Daily housekeeping
  • Suit press
    Additional charge
  • Ironing service
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
General
  • Shared lounge/TV area
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Hypoallergenic room available
  • Packed lunches
  • Soundproof rooms
  • Fan
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Room service
Accessibility
  • Wheelchair accessible
Outdoor swimming pool
Free!
  • Open all year
  • All ages welcome
  • Pool/Beach towels
  • Pool bar
  • Beach chairs/Loungers
  • Fenced pool
Spa
  • Full-body massage
  • Hand massage
  • Head massage
  • Couples' massage
  • Foot massage
  • Neck massage
  • Back massage
  • Steam room
  • Spa facilities
  • Beach umbrellas
  • Beach chairs/Loungers
  • Public Bath
  • Massage
    Additional charge
  • Spa
    Additional charge
Languages Spoken
  • English
  • Spanish
  • French

House rules

Hotel Puerta Chichen takes special requests – add in the next step!

Check-in

From 3:00 PM

Check-out

Until 12:00 PM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 13 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

No age restriction

There's no age requirement for check-in

Pets

Pets are not allowed.

Mastercard Visa American Express Cash Hotel Puerta Chichen accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Must-know information for guests at this property

Breakfast not provided for children in rooms with breakfast included

FAQs about Hotel Puerta Chichen

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • The prices at Hotel Puerta Chichen may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Hotel Puerta Chichen is 1.3 miles from the center of Chichén-Itzá. All distances are measured in straight lines. Actual travel distances may vary.

  • Hotel Puerta Chichen has 1 restaurant:

    • Puerta Chichen

  • Room options at Hotel Puerta Chichen include:

    • Twin
    • Double

  • Hotel Puerta Chichen offers the following activities/services (charges may apply):

    • Spa
    • Massage
    • Back massage
    • Themed dinners
    • Head massage
    • Public Bath
    • Foot massage
    • Spa facilities
    • Full-body massage
    • Cooking class
    • Neck massage
    • Steam room
    • Hand massage
    • Swimming pool
    • Couples' massage
    • Tour or class about local culture
    • Live music/Performance

  • Check-in at Hotel Puerta Chichen is from 3:00 PM, and check-out is until 12:00 PM.