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This 5-star hotel is located on Chachalacas Beach in the Veracruz region. Set in attractive gardens, it offers an indoor and outdoor pool, a gym and a spa with hot tub, sauna and massage treatments. The air-conditioned rooms at Artisan Hotels And Resorts Collection Playa Esmeralda feature elegant décor and come with free WiFi. All feature a mini-bar, coffee maker, plasma TV with DVD player and a safe. Some also have a spa bath. Artisan offers various dining options, with 3 restaurants and 2 bars offering regional and international cuisine and refreshments. Room service is also available. The hotel has a mini golf course and offers activities and extreme sports from kayaking and wave running to quad biking on the Sabanal Sand Dunes. Artisan Hotels And Resorts Collection Playa Esmeralda is 8.1 mi from Zempoala and 31 mi from Veracruz City. It offers free private parking and is around 24 mi from General Heriberto Jara International Airport.

Couples in particular like the location – they rated it 9.0 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top Location: Highly rated by recent guests (8.8)

Free private parking available at the hotel

Loyal Customers

There are more repeat guests here than most other properties.


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
2 full beds
1 king bed
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Guest reviews

Categories:

Staff
8.4
Facilities
8.0
Cleanliness
8.1
Comfort
8.4
Value for money
7.4
Location
8.8
Free WiFi
6.8
Select topics to read reviews:

See what guests loved the most:

  • Rafaalex
    Mexico Mexico
    Ohhh, I like the people of the staff, they are very kind , Josué, Enrique, Nury, I also like the bedroom, both pools, the bar, the restaurant, the hotel is beautiful, I think I'm going to stay there in a future, the sea view is incredible! Very...
  • Priscila
    Mexico Mexico
    the staff very kind, the location amazing near the dunes, and the view of the room
  • A
    Anonymous
    Mexico Mexico
    Everything was quite right! Room and services, staff!

Hotel area info

Restaurants
1 Restaurant On Site

  • Restaurante Alava
    • Cuisine
      Mediterranean • Mexican • Pizza • Seafood
    • Ambience
      Family-friendly

Amenities of Artisan Family Hotels and Resort Collection Playa Esmeralda
Great facilities! Review score, 8

Most popular amenities
  • 2 swimming pools
  • Beachfront
  • Free WiFi
  • Non-smoking rooms
  • Free parking
  • Fitness center
  • Spa
  • Bar
  • Private beach area
Bathroom
  • Toilet paper
  • Towels
  • Free toiletries
  • Hairdryer
  • Shower
Outdoors
  • Outdoor furniture
  • Beachfront
  • Private beach area
  • Garden
Activities
  • Beach
  • Mini golf
  • Pool table
Media & Technology
  • Cable channels
  • Telephone
  • TV
Food & Drink
  • Bar
  • Restaurant
Internet
WiFi is available in the rooms and is free of charge.
Parking
Free private parking is available on site (reservation is not possible).
    Services
    • Concierge
    • Tour desk
    • Laundry
      Additional charge
    • Business center
      Additional charge
    • 24-hour front desk
    • Meeting/Banquet facilities
      Additional charge
    • Room service
    Safety & security
    • Fire extinguishers
    • Safe
    General
    • Air conditioning
    • Smoke-free property
    • Elevator
    • Fan
    • Family rooms
    • Non-smoking rooms
    2 swimming pools
    Pool 1 – indoorFree!
    • Open all year
    Pool 2 – outdoorFree!
    • Open all year
    Spa
    • Public Bath
    • Hot tub/Jacuzzi
    • Massage
      Additional charge
    • Spa
      Additional charge
    • Fitness center
    • Sauna
    Languages Spoken
    • English
    • Spanish

    House rules

    Artisan Family Hotels and Resort Collection Playa Esmeralda takes special requests – add in the next step!

    Check-in

    From 3:00 PM to 12:00 AM

    Check-out

    From 1:00 AM to 12:00 PM

     

    Cancellation/
    prepayment

    Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

    Children & Beds

    Child policies

    Children of all ages are welcome.

    To see correct prices and occupancy info, add the number and ages of children in your group to your search.

    Crib and extra bed policies

    Cribs and extra beds aren't available at this property.

    Age restriction

    The minimum age for check-in is 18

    Pets

    Pets are not allowed.

    Mastercard Visa American Express Cash Artisan Family Hotels and Resort Collection Playa Esmeralda accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

    FAQs about Artisan Family Hotels and Resort Collection Playa Esmeralda

    • Artisan Family Hotels and Resort Collection Playa Esmeralda has 1 restaurant:

      • Restaurante Alava

    • The nearest beach is 150 feet from Artisan Family Hotels and Resort Collection Playa Esmeralda. All distances are measured in straight lines. Actual travel distances may vary.

    • Room options at Artisan Family Hotels and Resort Collection Playa Esmeralda include:

      • Double
      • Suite
      • Twin

    • Check-in at Artisan Family Hotels and Resort Collection Playa Esmeralda is from 3:00 PM, and check-out is until 12:00 PM.

    • Yes, Artisan Family Hotels and Resort Collection Playa Esmeralda is popular with guests booking family stays.

    • Artisan Family Hotels and Resort Collection Playa Esmeralda offers the following activities/services (charges may apply):

      • Spa
      • Fitness center
      • Hot tub/Jacuzzi
      • Sauna
      • Massage
      • Pool table
      • Mini golf
      • Beachfront
      • Beach
      • Private beach area
      • Public Bath
      • Swimming pool

    • Artisan Family Hotels and Resort Collection Playa Esmeralda is 0.9 miles from the center of Chachalacas. All distances are measured in straight lines. Actual travel distances may vary.

    • The prices at Artisan Family Hotels and Resort Collection Playa Esmeralda may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

    • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

    • Yes, there's a hot tub. You can find out more about this and the other facilities at Artisan Family Hotels and Resort Collection Playa Esmeralda on this page.