Get the celebrity treatment with world-class service at Riu Palace Mexico - All Inclusive

Located in Playa del Carmen, 1.7 km from Playacar Beach, Riu Palace Mexico - All Inclusive provides accommodation with free bikes, free private parking, an outdoor swimming pool and a fitness centre. Among the facilities of this property are a restaurant, a kids' club and room service, along with free WiFi throughout the property. The property features a hot tub, entertainment staff and a 24-hour front desk. The hotel will provide guests with air-conditioned rooms with a wardrobe, a coffee machine, a minibar, a safety deposit box, a flat-screen TV, a balcony and a private bathroom with a shower. At Riu Palace Mexico - All Inclusive every room is fitted with bed linen and towels. The accommodation offers a buffet or American breakfast. Riu Palace Mexico - All Inclusive offers a children's playground. You can play tennis at this 5-star hotel, and car hire is available. Playa del Carmen Maritime Terminal is 3.3 km from the hotel, while ADO International Bus Station is 4.3 km away. The nearest airport is Cozumel International Airport, 33 km from Riu Palace Mexico - All Inclusive.

Couples particularly like the location — they rated it 9.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

RIU Hotels & Resorts
Hotel chain/brand
RIU Hotels & Resorts

Property highlights

Top location: Highly rated by recent guests (9.1)

Breakfast info

American, Buffet

Free private parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 large double bed
or
2 double beds
1 large double bed
or
2 double beds
Bedroom :
1 large double bed
Living room:
1 sofa bed
1 large double bed
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.0
Facilities
8.6
Cleanliness
8.8
Comfort
8.8
Value for money
8.2
Location
9.1
Free WiFi
8.8
Select topics to read reviews:

See what guests loved the most:

  • Alina
    Canada Canada
    Everything were amazing. Staff so friendly. Very nice restaurants for dinner. They gave us opportunity for earlier check in and possibility to stay till 6pm after check out. We were surprised and so thankful for this opportunity. The hotel cares...
  • Sonia
    Portugal Portugal
    Great food! Great parties and shows, great staff, huge rooms! Loved everything!
  • Angelica
    Chile Chile
    The Location next to the Beach , the Food and the all the areas (pools , restaurants , lobby)

Hotel surroundings

Restaurants
7 restaurants on site

  • Don Julián
    • Cuisine
      International
    • Open for
      Breakfast • Dinner
    • Ambiance
      Family friendly
  • La Dolce Vita
    • Cuisine
      Italian
    • Open for
      Dinner
  • Krystal - Fusión
    • Open for
      Dinner
    • Ambiance
      Romantic
  • La Bodega
    • Cuisine
      Mexican
    • Open for
      Lunch • Dinner
  • Miyagi
    • Cuisine
      Japanese
    • Open for
      Dinner
  • Guacamole - Snack / Steakhouse
    • Open for
      Breakfast • Lunch • Dinner
  • Pepe's Food - Grill Snacks
    • Open for
      Lunch

Facilities of Riu Palace Mexico - All Inclusive
Great facilities! Review score, 8.6

Most popular facilities
  • 5 swimming pools
  • Free WiFi
  • Beachfront
  • Free parking
  • Fitness centre
  • Non-smoking rooms
  • 7 restaurants
  • Spa and wellness centre
  • Bar
  • Breakfast
Bathroom
  • Toilet paper
  • Towels
  • Bath or shower
  • Private bathroom
  • Toilet
  • Hairdryer
  • Bath
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
Outdoors
  • Outdoor furniture
  • Beachfront
  • BBQ facilities
  • Balcony
  • Garden
Kitchen
  • Coffee machine
Room Amenities
  • Socket near the bed
Activities
  • Bicycle rental
  • Live sport events (broadcast)
  • Live music/performance
  • Themed dinner nights
  • Beach
  • Evening entertainment
  • Kids' club
  • Nightclub/DJ
  • Entertainment staff
  • Snorkelling
  • Windsurfing
    Additional charge
  • Children's playground
  • Tennis court
Living Area
  • Sofa
Media & Technology
  • Flat-screen TV
  • Satellite channels
  • Telephone
  • TV
Food & Drink
  • Bar
  • Minibar
  • Restaurant
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is possible on site (reservation is not needed).
    Reception services
    • ATM/cash machine on site
    • Luggage storage
    • Tour desk
    • Currency exchange
    • 24-hour front desk
    Entertainment and family services
    • Babysitting/child services
      Additional charge
    Cleaning services
    • Daily housekeeping
    • Laundry
      Additional charge
    Safety & security
    • Fire extinguishers
    • Smoke alarms
    • Security alarm
    • 24-hour security
    • Safety deposit box
    General
    • Air conditioning
    • Car hire
    • Chapel/shrine
    • Lift
    • Fan
    • Barber/beauty shop
    • Ironing facilities
    • Non-smoking rooms
    • Iron
    • Room service
    5 swimming pools
    Pool 1 - outdoorFree!
    • Open all year
    • Pool/beach towels
    • Sun loungers or beach chairs
    Pool 2 - outdoorFree!
    • Open all year
    • Pool/beach towels
    • Sun loungers or beach chairs
    • Sun umbrellas
    Pool 3 - outdoorFree!
    • Open all year
    • Pool/beach towels
    • Sun loungers or beach chairs
    • Sun umbrellas
    Pool 4 - outdoorFree!
    • Open all year
    • Pool bar
    Pool 5 - outdoor (kids)Free!
    • Open all year
    • Suitable for kids
    • Shallow end
    Wellness
    • Kids' pool
    • Fitness
    • Spa/wellness packages
    • Spa lounge/relaxation area
    • Steam room
    • Spa facilities
    • Beauty Services
    • Sun umbrellas
    • Sun loungers or beach chairs
    • Public Bath
    • Hot tub/Jacuzzi
    • Massage
      Additional charge
    • Spa and wellness centre
      Additional charge
    • Fitness centre
    Languages spoken
    • German
    • English
    • Spanish
    • French
    • Italian

    House rules

    Riu Palace Mexico - All Inclusive takes special requests - add in the next step!

    Check-in

    From 15:00 to 00:00

    Guests are required to show a photo identification and credit card upon check-in

    Check-out

    Until 11:00

     

    Cancellation/
    prepayment

    Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

    Children and beds

    Child policies

    Children of any age are welcome.

    To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

    Cot and extra bed policies

    There is no capacity for cots at this property.

    There is no capacity for extra beds at this property.

    No age restriction

    There is no age requirement for check-in

    Pets

    Pets are not allowed.

    Mastercard Visa American Express Cash is not accepted Riu Palace Mexico - All Inclusive accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

    The fine print
    Need-to-know information for guests at this property

    Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

    FAQs about Riu Palace Mexico - All Inclusive

    • Riu Palace Mexico - All Inclusive has 7 restaurants:

      • Pepe's Food - Grill Snacks
      • Guacamole - Snack / Steakhouse
      • Krystal - Fusión
      • La Dolce Vita
      • Miyagi
      • Don Julián
      • La Bodega

    • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

    • The prices at Riu Palace Mexico - All Inclusive may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

    • Yes, there is a hot tub. You can find out more about this and the other facilities at Riu Palace Mexico - All Inclusive on this page.

    • Riu Palace Mexico - All Inclusive offers the following activities / services (charges may apply):

      • Spa and wellness centre
      • Fitness centre
      • Hot tub/Jacuzzi
      • Massage
      • Children's playground
      • Snorkelling
      • Tennis court
      • Windsurfing
      • Evening entertainment
      • Kids' club
      • Beachfront
      • Swimming Pool
      • Live sport events (broadcast)
      • Fitness
      • Themed dinner nights
      • Spa lounge/relaxation area
      • Spa facilities
      • Bicycle rental
      • Live music/performance
      • Spa/wellness packages
      • Public Bath
      • Entertainment staff
      • Steam room
      • Nightclub/DJ
      • Beauty Services
      • Beach

    • Check-in at Riu Palace Mexico - All Inclusive is from 15:00, and check-out is until 11:00.

    • Riu Palace Mexico - All Inclusive is 2 miles from the centre of Playa del Carmen. All distances are measured in straight lines. Actual travel distances may vary.

    • Room options at Riu Palace Mexico - All Inclusive include:

      • Double
      • Suite