Experience world-class service at Hotel Xcaret Mexico All Parks All Fun Inclusive

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Situated in Playa del Carmen, 6 km from Playa del Carmen Maritime Terminal, Hotel Xcaret Mexico All Parks All Fun Inclusivehas a number of amenities including a private beach area, an outdoor swimming pool and a tennis court. Around 6 km from ADO International Bus Station, the property is also 6 km away from Disabled-friendly beach and offers free WiFi. The resort has a restaurant, and Kool Beach Club is 7 km away. At the resort, rooms have a balcony. Each room is fitted with a private bathroom with free toiletries, while selected rooms are equipped with sea views. At Hotel Xcaret Mexico All Parks All Fun Inclusiverooms come with air conditioning and a flat-screen TV. A buffet breakfast can be enjoyed in the breakfast area. The wellness area at the accommodation is comprised of a hot tub and a fitness centre. Guests can take part in various activities in the surroundings, including snorkelling and hiking. Staff at the reception can provide information on what to do in the area. Church of Guadalupe is 8 km from Hotel Xcaret Mexico, while Rio Secreto is 3.3 km from the property. Cozumel International Airport is 21 km away, and the property offers a free airport shuttle service. Please do consider that the rate for children is not included, children must pay at the check in. Enjoy full free access to Experiencias Xcaret’s nature parks and tours( (Xcaret, Xplor, Xplor Fuego, Xenses, Xoximilco, Xel-ha and Xenotes), as well as each of their dining plans.

Couples particularly like the location — they rated it 9.5 for a two-person trip.

Hotel Xcaret Mexico All Parks All Fun Inclusive has been welcoming Booking.com guests since 9 May 2017.

Property highlights

Top location: Highly rated by recent guests (9.4)

Breakfast info

Continental, American, Buffet

Free private parking available on-site

Activities:

Tennis court

Fitness centre

Golf course (within 3 km)


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Availability

Select dates to see this property's availability and prices

Room type
Sleeps
 
2 large double beds
1 extra-large double bed
2 large double beds
2 large double beds
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
Bedroom :
1 large double bed
Living room:
1 sofa bed
2 large double beds
1 extra-large double bed
Bedroom :
1 large double bed
Living room:
1 sofa bed
Bedroom :
1 large double bed
Living room:
1 sofa bed
Bedroom :
1 large double bed
Living room:
1 sofa bed
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Travel Sustainable Level 3+
This property has made huge commitments towards sustainability by subscribing to one or more third party sustainability certifications.
Guest reviews

Categories:

Staff
9.3
Facilities
9.6
Cleanliness
9.6
Comfort
9.6
Value for money
8.8
Location
9.4
Free WiFi
9.0
High score for Playa del Carmen
Select topics to read reviews:

See what guests loved the most:

  • Scott
    United KingdomUnited Kingdom
    customer service was exceptional. The room was lovely and clean and tidy and well stocked with premium poducts. The choice of breakfasts lunches, snacks and dinners was amazing, although all are buffet of some style or other.
  • Takiko
    JapanJapan
    Great hotel. The staff's concern for the guests healed us.
  • Nora
    SwitzerlandSwitzerland
    We're returning guest and we're still blown by the quality of service, the available range of activities and food options. It's just the best place on earth for our family! Thank you Hotel Xcaret for everything!!
  • Patricia
    United KingdomUnited Kingdom
    Everything! This hotel is so lovely. The food, the pools, the beach, the staff, the parks… we had an amazing stay and we will definitely be back!
  • Agata
    NetherlandsNetherlands
    entire place is just amazing, food, facilities, stuff, parks, attractions, also other guests staying in this hotel are very friendly and very nice. My kids said that this hotel was way better than Disneyland in Florida.
  • Ludivine
    FranceFrance
    Xcaret deserves a 10/10 because this place really is something else. The people working there are incredibly kind. The premises are spotless and what you see on most pictures is really what you get ! The hotel has many pools and caletas along the...
  • Lizzie
    United KingdomUnited Kingdom
    We had a wonderful stay; the property feels fairly new and is really well set up with beautiful pools, small beaches and nice dining options. The staff (poolside and in restaurants) are really helpful and genuinely friendly. The room was...
  • Merna
    AustraliaAustralia
    Such a great variety of options, you never get bored
  • Margita
    SerbiaSerbia
    Amazing staff, beautiful resort, some very good restaurants, nice parks! overall, we loved it!
  • Ojcanada
    CanadaCanada
    Incredibly beautiful hotel and beautiful resort. When they say everything is included, they mean it. The greenery in the hotel is very refreshing and it a very beautiful hotel to walk around. The restaurants are also very nice with the cave...

Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days

  • Do kids stay free with parents in your hotel?

    Kids from 0 to 5 years old are complimentary. From 6 to 17 years old have an additional extra charge, depending on the room category they would be staying.
    Answered on 12 December 2019
  • Reservation says all inclusive but alcohol is not included. Why?

    As part of the "ALL FUN INCLUSIVE" our guests can enjoy drinks and a wide variety of options in our bars and restaurants
    Answered on 22 June 2020
  • I will have a 2 year old.It says children are paid for at check in???? How much is it for children?

    Dear guest allow me to mention kids under 6 years old are not paying, warmly J. Antonio García Hotel Manager Hotel Xcaret México
    Answered on 8 January 2021
  • Are the parks included in the price

    Dear Guest, Hotel Xcaret México is All-Fun Inclusive, includes unlimited entrance to all Grupo Xcaret parks
    Answered on 28 June 2020
  • does inclusive mean all alcohol and food at any and all restaurants.I m looking at the reviews and a few people say alchol wasn't included

    Dear guest, allow me to share with you beverage and food is included in your reservation as the entrance to all the parks from Xcaret Group, warmly J...
    Answered on 26 December 2020
  • Does it includes alcohol beverages ?? and unlimited meals ?

    Our "ALL FUN INCLUSIVE" will allow you access all of our parks, restaurants & bars. Food & Drinks are included
    Answered on 1 August 2020
  • Still looking?

Property surroundings *

Restaurants
11 restaurants on site

  • Xin Gao
    • Cuisine
      Japanese
    • Open for
      Dinner
    • Ambiance
      Modern
  • Mercado La Merced
    • Cuisine
      Mexican
    • Open for
      Breakfast • Brunch • Dinner
    • Ambiance
      Family friendly
    • Dietary options
      Vegan • Gluten-free
  • Cantina Los Faroles
    • Cuisine
      Mexican • International
    • Open for
      Dinner
    • Ambiance
      Family friendly • Traditional
  • Chibalí
    • Cuisine
      International
    • Open for
      Breakfast • Brunch • Lunch
    • Ambiance
      Family friendly
  • Trajinera
    • Cuisine
      Caribbean • Seafood
    • Open for
      Breakfast • Brunch • Lunch • Dinner
    • Ambiance
      Family friendly
  • Las Playas
    • Cuisine
      International
    • Open for
      Lunch • Dinner
    • Ambiance
      Family friendly
  • Bio
    • Cuisine
      International
    • Open for
      Breakfast • Lunch • Dinner
  • Cuevas
    • Cuisine
      Brazilian
    • Open for
      Dinner
    • Ambiance
      Family friendly
  • Teatro del Rio
    • Cuisine
      International
    • Open for
      Dinner
    • Ambiance
      Family friendly
  • Fuego
    • Cuisine
      International
    • Open for
      Breakfast • Lunch • Dinner
    • Ambiance
      Modern • Romantic
  • HA
    • Cuisine
      International
    • Open for
      Dinner
    • Ambiance
      Modern • Romantic

Resort facilities of Hotel Xcaret Mexico All Parks All Fun Inclusive
Great facilities! Review score, 9.6

Most popular facilities
  • 2 swimming pools
  • Free WiFi
  • Beachfront
  • Free parking
  • Airport shuttle (free)
  • Fitness centre
  • Non-smoking rooms
  • 11 restaurants
  • Bar
  • Private beach area
Bathroom
  • Free toiletries
Bedroom
  • Alarm clock
Outdoors
  • Outdoor furniture
  • Beachfront
  • Sun terrace
  • Private beach area
  • Balcony
  • Terrace
  • Garden
Activities
  • Bicycle rental
  • Bingo
  • Aerobics
  • Live sport events (broadcast)
  • Live music/performance
  • Themed dinner nights
    Additional charge
  • Bike tours
  • Walking tours
  • Pub crawls
  • Temporary art galleries
    Off-site
  • Beach
  • Badminton equipment
  • Tennis equipment
  • Water park
  • Evening entertainment
  • Kids' club
  • Water sport facilities on site
  • Entertainment staff
  • Mini golf
  • Cycling
  • Canoeing
  • Darts
  • Table tennis
  • Billiards
  • Children's playground
  • Games room
  • Hot tub
  • Golf course (within 3 km)
    Additional charge
  • Tennis court
Living Area
  • Desk
Food & Drink
  • Coffee house on site
  • Fruits
  • Wine/champagne
  • Kid-friendly buffet
  • Kid meals
  • Special diet menus (on request)
  • Breakfast in the room
  • Bar
  • Minibar
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is possible on site (reservation is not needed).
  • Valet parking
  • Parking garage
  • Accessible parking
Reception services
  • Private check-in/check-out
  • Concierge service
  • ATM/cash machine on site
  • Luggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/check-out
  • 24-hour front desk
Entertainment and family services
  • Strollers
  • Baby safety gates
  • Kids' outdoor play equipment
  • Indoor play area
  • Board games/puzzles
  • Babysitting/child services
    Additional charge
Cleaning services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
  • Laundry
    Additional charge
Business facilities
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safety deposit box
General
  • Shuttle service
  • Adult only
  • Minimarket on site
  • Shared lounge/TV area
  • Vending machine (snacks)
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Allergy-free room
  • Heating
  • Car hire
  • Chapel/shrine
  • Soundproof rooms
  • Lift
  • Barber/beauty shop
  • Facilities for disabled guests
  • Airport shuttle
  • Non-smoking rooms
  • Room service
2 swimming pools
Pool 1 - indoor
  • Open all year
Pool 2 - outdoor
  • Open all year
  • All ages welcome
  • Pool/beach towels
  • Pool bar
  • Sun umbrellas
  • Fence around pool
Wellness
  • Kids' pool
  • Fitness/spa locker rooms
  • Personal trainer
  • Fitness classes
  • Yoga classes
  • Fitness
  • Spa/wellness packages
  • Spa lounge/relaxation area
  • Steam room
  • Spa facilities
  • Body wrap
  • Body treatments
  • Hair styling
  • Hair colouring
  • Hair cut
  • Pedicure
  • Manicure
  • Hair treatments
  • Make up services
  • Facial treatments
  • Beauty Services
  • Sun umbrellas
  • Water slide
  • Open-air bath
  • Hot tub/Jacuzzi
  • Massage
    Additional charge
  • Spa and wellness centre
    Additional charge
  • Fitness centre
  • Sauna
Languages spoken
  • English
  • Spanish

House rules

Hotel Xcaret Mexico All Parks All Fun Inclusive takes special requests - add in the next step!

Check-in

From 15:00

Guests are required to show a photo identification and credit card upon check-in

Check-out

Until 12:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

Children 18 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Maestro Visa American Express Cash Hotel Xcaret Mexico All Parks All Fun Inclusive accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

During your stay, the transportation service is included from the airport to the hotel(roundtrip), as well as all our Parks and Tours( every 30 minutes). Exclusive service for clients with a confirmed arrival at Cancun airport, the day of check-in at the hotel. By airport regulations, this service is not available for customers who do not arrive with a confirmed flight.

Stay date changes are subject to the cancellation policies.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

FAQs about Hotel Xcaret Mexico All Parks All Fun Inclusive

  • Guests staying at Hotel Xcaret Mexico All Parks All Fun Inclusive can enjoy a highly-rated breakfast during their stay (guest review score: 9.2).

    Breakfast option(s) include:

    • Continental
    • American
    • Buffet

  • Yes, there is a hot tub. You can find out more about this and the other facilities at Hotel Xcaret Mexico All Parks All Fun Inclusive on this page.

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • The prices at Hotel Xcaret Mexico All Parks All Fun Inclusive may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Check-in at Hotel Xcaret Mexico All Parks All Fun Inclusive is from 15:00, and check-out is until 12:00.

  • Hotel Xcaret Mexico All Parks All Fun Inclusive is 3.7 miles from the centre of Playa del Carmen. All distances are measured in straight lines. Actual travel distances may vary.

  • Yes, Hotel Xcaret Mexico All Parks All Fun Inclusive is popular with guests booking family stays.

  • Room options at Hotel Xcaret Mexico All Parks All Fun Inclusive include:

    • Quadruple
    • Triple
    • Suite

  • Hotel Xcaret Mexico All Parks All Fun Inclusive has 11 restaurants:

    • HA
    • Xin Gao
    • Cuevas
    • Bio
    • Mercado La Merced
    • Fuego
    • Teatro del Rio
    • Las Playas
    • Cantina Los Faroles
    • Chibalí
    • Trajinera

  • Hotel Xcaret Mexico All Parks All Fun Inclusive offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Fitness centre
    • Hot tub/Jacuzzi
    • Sauna
    • Massage
    • Cycling
    • Children's playground
    • Billiards
    • Games room
    • Table tennis
    • Tennis court
    • Canoeing
    • Mini golf
    • Darts
    • Golf course (within 3 km)
    • Beachfront
    • Kids' club
    • Water park
    • Evening entertainment
    • Aerobics
    • Personal trainer
    • Bicycle rental
    • Fitness/spa locker rooms
    • Bingo
    • Bike tours
    • Tennis equipment
    • Temporary art galleries
    • Open-air bath
    • Walking tours
    • Badminton equipment
    • Water sport facilities on site
    • Beach
    • Live music/performance
    • Beauty Services
    • Pub crawls
    • Swimming Pool
    • Themed dinner nights
    • Facial treatments
    • Live sport events (broadcast)
    • Make up services
    • Hair treatments
    • Manicure
    • Pedicure
    • Hair cut
    • Hair colouring
    • Hair styling
    • Body treatments
    • Body wrap
    • Spa facilities
    • Steam room
    • Private beach area
    • Spa lounge/relaxation area
    • Spa/wellness packages
    • Entertainment staff
    • Fitness
    • Yoga classes
    • Fitness classes