Merchant Hotel
55, Jalan Penang, 10000 George Town, Malaysia – Great location - show map
Located in the UNESCO World Heritage Site of George Town, Merchant Hotel offers accommodations in Penang. The hotel features a sun terrace with views of the sea. Free WiFi is available throughout the property. Air-conditioned rooms are fitted with a flat-screen satellite TV. Certain rooms have a seating area and open up to views of the city. The en suite bathroom includes a bath or shower, a hairdryer and free toiletries. Guests can enjoy meals at the in-house restaurant. The 24-hour front desk and luggage storage service are available for guests. Merchant Hotel is situated 280 metres from both the Penang Heritage Gallery and Cheong Fatt Tze - The Blue Mansion. It is also 450 metres from the culturally-rich Chinatown and 1.5 km from the Wonderfood Museum, Little India and Fort Cornwallis. The nearest airport is Penang International Airport, 18.2 km from the property.
Couples particularly like the location — they rated it 8.7 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
- Free WiFi
- Free parking
- Airport shuttle
- Non-smoking rooms
- Restaurant
- 24-hour front desk
- Facilities for disabled guests
- Tea/coffee maker in all rooms
- Breakfast
Categories:
See what guests loved the most:
- DonUnited Kingdom“A certain measure of 'cosyness' which was a pleasant surprise, kind and helpful staff.”
- ShafiqahMalaysia“Worth the money and the room was so comfortable . Great location :)”
- JoshuajoshiMalaysia“The front desk staff is very good. Humble, polite and friendly.”
Hotel surroundings
Restaurants1 restaurant on site
- Merchant Cafe
- CuisineAmerican • Malaysian
- Open forBreakfast
- AmbianceFamily friendly
- Dietary optionsHalal • Kosher • Vegetarian • Vegan • Gluten-free • Dairy-free
Facilities of Merchant Hotel
- Free WiFi
- Free parking
- Airport shuttle
- Non-smoking rooms
- Restaurant
- 24-hour front desk
- Facilities for disabled guests
- Tea/coffee maker in all rooms
- Breakfast
- Toilet paper
- Towels
- Bidet
- Bath or shower
- Private bathroom
- Toilet
- Free toiletries
- Hairdryer
- Bath
- Shower
- Linen
- Wardrobe or closet
- View
- Sun terrace
- Terrace
- Electric kettle
- Socket near the bed
- Clothes rack
- Desk
- Flat-screen TV
- Cable channels
- Telephone
- TV
- Coffee house on site
- Minibar
- Tea/Coffee maker
- Accessible parking
- Daily housekeeping
- Luggage storage
- Wake-up service
- Fax/photocopyingAdditional charge
- Airport shuttleAdditional charge
- 24-hour front desk
- Invoice provided
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- 24-hour security
- Safety deposit box
- Minimarket on site
- Designated smoking area
- Air conditioning
- Tile/marble floor
- Carpeted
- Lift
- Facilities for disabled guests
- Non-smoking rooms
- Iron
- Wheelchair accessible
- English
- Malay
Property practices
Cancellation/
prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.
Refundable damage deposit
A damage deposit of MYR 100 is required on arrival. That's about GBP 16. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.
Children and beds
Child policies
Children of any age are welcome.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
Prices for extra beds are not included in the total price, and will have to be paid for separately during your stay.
The number of extra beds allowed is dependent on the option you choose. Please check your selected option for more information.
There are no cots available at this property.
All extra beds are subject to availability.
No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Cash Merchant Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
The fine printNeed-to-know information for guests at this property
From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. Please present the same credit card used to guarantee your booking when checking in / making payment at the hotel.
Please note that hotel may contact the cardholder for verification purposes.
The City Council of Penang charges a Local Council Tax of MYR 2 per room per night payable directly to the hotel upon check-in. Please note that this is not included in the room rate.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Merchant Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Parking is subject to availability due to limited spaces.
A damage deposit of MYR 100 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.
FAQs about Merchant Hotel
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Merchant Hotel is 650 yards from the centre of George Town. All distances are measured in straight lines. Actual travel distances may vary.
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Check-in at Merchant Hotel is from 15:00, and check-out is until 12:00.
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The prices at Merchant Hotel may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.
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Guests staying at Merchant Hotel can enjoy a highly-rated breakfast during their stay (guest review score: 6.2).
Breakfast option(s) include:
- Continental
- Buffet
- À la carte
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Room options at Merchant Hotel include:
- Twin
- Twin/Double
- Double
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Merchant Hotel has 1 restaurant:
- Merchant Cafe
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Merchant Hotel offers the following activities / services (charges may apply):