About this property

Elegant Accommodations: Resorts World Genting - Crockfords in Genting Highlands offers a 5-star experience with luxurious rooms featuring private bathrooms, bathrobes, and free WiFi. Exceptional Facilities: Guests can enjoy a restaurant, bar, and lounge, complemented by a 24-hour front desk, concierge service, and full-day security. Comfortable Amenities: Rooms include tea and coffee makers, mini-bars, and free toiletries, ensuring a comfortable and relaxing stay. Prime Location: Located 43 mi from Sultan Abdul Aziz Shah Airport, the hotel is near attractions such as First World Plaza (2.4 mi) and the Royal Selangor Pewter Factory and Visitor Center (27 mi).

Couples in particular like the location – they rated it 8.9 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Resorts World Genting
Hotel chain/brand

Property highlights

    • Top Location: Highly rated by recent guests (9.0)

    • Private parking at the hotel


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 king bed
1 king bed
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1 king bed
1 king bed
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1 king bed
1 king bed
1 king bed
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1 king bed
1 king bed
1 king bed
1 king bed
1 king bed
1 king bed
1 king bed
1 king bed
1 king bed
1 king bed
1 king bed
1 king bed
1 king bed
1 king bed
1 king bed
1 king bed
1 king bed
1 king bed
1 king bed
1 king bed
1 twin bed
and
1 king bed
1 king bed
1 king bed
1 king bed
1 king bed
1 king bed
1 king bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • Almutairy
    Saudi Arabia Saudi Arabia
    Everything was amazing. The hotel pays attention to the smallest details, the staff were very friendly, everything you need is nearby of the mall, SkyWorlds, restaurants. The scent throughout the hotel was lovely and the place was extremely clean....
  • Abdul
    Saudi Arabia Saudi Arabia
    Best Hotels I have stayed in with an unbelievable view
  • Rashid
    United Arab Emirates United Arab Emirates
    Exquisite a-z, all the staff were so kind and helpful
  • Siu
    Malaysia Malaysia
    The rooms were modern and stylish. Location was great, near the mall and the buggy ride from the hotel lobby to the mall escalator was a bonus!
  • Ali
    Bahrain Bahrain
    Honestly, don't go to any hotel after Crockfords! you will feel any hotel is bad after this luxury Place! We really like the place, the staff, Mr. Jega thanks for your cooperation and polite help with fast respond for any requirements. if you...
  • Karima
    United Arab Emirates United Arab Emirates
    The view The decoration in the lobby area The colors of the bathroom and room furniture as well as the items
  • Ahmad
    Kuwait Kuwait
    Luxurious place connected to the main Mall , indoor and outdoor theme park , with the best view over the clouds of Genting, they also have the best services you could possibly think of a Hotel
  • Sia
    Indonesia Indonesia
    The hotel is 5 star class. Right from the start at the very nice lobby, greeted with welcome drinks and very helpful and polite staff. Up to the beautiful rooms. It was really a 5 star hotel for us very well worth it. Definitely the best hotel if...
  • Mohamed
    Oman Oman
    Best location at Genting , near everything but at the same time has its privacy. The staff was all helpful and great. If you are looking for a luxury experience this is the hotel that you have to book. They also did great effort for us and treated...
  • Wee
    Singapore Singapore
    Sorry this time round hotel claimed that my booking do not cover the breakfast. All the while, my booking comes with breakfast and 1x even covered us with dinner.

Hotel area info

Restaurants

3 Restaurants On Site
  • Crockfords Club Dining
    • Open for
      Breakfast
  • Genting Palace by Crockfords
    • Open for
      Breakfast
  • Crockfords Executive Lounge, Level 3
    • Open for
      Breakfast

House rules

Resorts World Genting - Crockfords takes special requests – add in the next step!
Check-in
From 3:00 PM to 6:00 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
From 10:00 AM to 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Refundable damage deposit
A damage deposit of MYR 200 is required on arrival. That's about $47. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property.
Children & Beds

Child policies

Children of all ages are welcome.

Children 12 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Accepted payment methods
VisaMastercardCash

The fine print

Must-know information for guests at this property

From January 1st, 2023, a tourist tax of RM 10 per room per night applies to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent resident MY PR Card are exempted. Effective on March 1st, 2022, a Sustainability Fee of RM3 per room per day will be imposed in accordance with the Hotel (Pahang) Regulation 2021. This charge will be collected upon check-in.

Please present the same credit card used to guarantee your booking upon checking in.

Please note that the hotel does not accept third-party credit and debit cards. Please present the same credit card used to guarantee your booking when checking in.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Resorts World Genting - Crockfords of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

A damage deposit of MYR 200 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property.

FAQs about Resorts World Genting - Crockfords