About this property

The Ritz-Carlton offers luxurious, elegant rooms and residences in Kuala Lumpur’s Golden Triangle District, a 5-minute walk from Pavilion Mall. It features an outdoor swimming pool and guests can enjoy meals at the in-house restaurant or have a drink at the bar. Free WiFi is available in all rooms. It is 951 feet to Pavilion Shopping Mall, while Lot 10 Shopping Center and Fahrenheit88 are 1804 feet away. Aquaria KLCC is 0.7 mi from the property. Kuala Lumpur International Airport is 40 mi away. Spacious and elegant, rooms at Kuala Lumpur Ritz-Carlton feature large floor-to-ceiling windows with panoramic views of the city. Each room is equipped with a flat-screen TV. The marble bathrooms come with a separate shower area and bathtub facilities. Toothpaste, toothbrush and toiletries are provided. Other facilities at the property include a fitness center and a sauna room. Alternatively, guests can indulge in a variety of treatments at the in-house spa. Guests can approach the 24-hour front desk for concierge services and luggage storage. This property also offers meeting rooms for hire. Friendly staff are fluent in English, Chinese and Malay. Union Pay is accepted. The hotel features additional distinctive dining options that include The Library that serves fine contemporary international and Asian cuisine, The Lobby Lounge for a quintessential afternoon tea experience, The Patisserie for artisanal delights and The Cobalt Room for a hearty international breakfast.

Couples in particular like the location – they rated it 9.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

The Ritz-Carlton Company, L.L.C
Hotel chain/brand
The Ritz-Carlton Company, L.L.C

Property highlights

    • Located in the best-rated area in Kuala Lumpur, this hotel has an excellent location score of 9.2

    • Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

    • Breakfast Info

    • Continental

    • Private parking at the hotel


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 king bed
1 king bed
Bedroom 1
1 king bed
Bedroom 2
2 twin beds
Bedroom 1
1 king bed
Bedroom 2
2 twin beds
Bedroom 3
1 twin bed
Bedroom
1 king bed
Living room
1 sofa bed
1 king bed
2 twin beds
1 king bed
2 twin beds
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location

Select topics to read reviews:

Guests who stayed here loved

  • Sameer
    United Arab Emirates United Arab Emirates
    The breakfast was awesome. The spread was really good and pretty much everything was perfect!
  • Waqas
    Pakistan Pakistan
    Our stay was absolutely excellent, we thoroughly enjoyed every moment. The breakfast was exceptional, a real highlight of our visit. We’ll definitely be choosing the Ritz again!
  • Latifah
    Kuwait Kuwait
    we enjoyed our stay in Ritz, we booked the apartment it was exceptional, the breakfast was great, the location superb near to the largest mall in Malaysia, and also connected to a mall which have good restaurants.
  • Harry
    United States United States
    Gorgeous, quiet, comfortable room. Big spacious bathroom (with a scale 😊). Awesome water pressure in shower. Superb service.
  • Rana
    Saudi Arabia Saudi Arabia
    Almost every thing.. location.. cleanness.. staff.. being close to best shopping centers.. surrounded by bunch of restaurants… the specious os our apartment
  • A
    Indonesia Indonesia
    Room was big and clean .. breakfast had local and international choices .. location was perfect ..
  • Daniel
    Seychelles Seychelles
    The food was amazing, everything from the breakfast, afternoon tea and evening roast. The staff were incredibly professional and friendly. Was truly a memorable stay
  • Mazin
    Saudi Arabia Saudi Arabia
    My stay at this hotel was excellent. The value for money was great, the location was convenient, close to the mall, and the staff were friendly and helpful. The cleanliness and services provided were up to the mark. I highly recommend this hotel...
  • Arrua
    Argentina Argentina
    We had an apartment that was very big and comfortable. The hotel had a great breakfast and we went to the chinese restaurant in the hotel and had a fabulous meal.
  • Mabel
    Malaysia Malaysia
    Room: Spacious, comfy beds Check In: Staff is courteous, and efficient Swimming Pool: Love that there is a separate pool for adults only Lift: Always have at least one at G floor so less waiting time

Hotel area info

Restaurants

6 Restaurants On Site
  • Li Yen
    • Cuisine
      Cantonese
    • Open for
      Lunch • Dinner
    • Ambience
      Family-friendly • Traditional • Modern
  • The Cobalt Room
    • Cuisine
      International
    • Open for
      Breakfast
    • Ambience
      Family-friendly • Modern
  • The Lobby lounge
    • Open for
      High tea
    • Ambience
      Modern
  • The Patisserie
    • Cuisine
      International
    • Open for
      Brunch • Lunch
    • Ambience
      Modern
  • The Library
    • Cuisine
      International
    • Open for
      Dinner
    • Ambience
      Family-friendly • Modern
  • The Starhill Dining
    • Cuisine
      American • Cantonese • Chinese • Japanese • Malaysian • Middle Eastern • Pizza • Seafood • Steakhouse • Sushi • Thai • Local • Asian • International • Grill/BBQ
    • Open for
      Breakfast • Brunch • Lunch • Dinner • High tea • Cocktail hour
    • Ambience
      Family-friendly • Traditional • Modern

Amenities of The Ritz-Carlton, Kuala Lumpur

Great facilities! Review score, 8.8

Most popular amenities

  • Outdoor swimming pool
  • Private Parking
  • Family rooms
  • Fitness center
  • Non-smoking rooms
  • Spa
  • Tea/Coffee Maker in All Rooms
  • Bar

Bathroom

  • Toilet paper
  • Towels
  • Bathtub or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bathtub
  • Shower

Bedroom

  • Linens
  • Wardrobe or closet

Outdoors

  • Garden

Kitchen

  • Coffee machine
  • Electric kettle

Room Amenities

  • Socket near the bed
  • Clothes rack

Activities

  • Bicycle rental
  • Live music/Performance
  • Kids' club
  • Game room

Living Area

  • Sofa
  • Sitting area
  • Desk

Media & Technology

  • Flat-screen TV
  • Telephone

Food & Drink

  • Coffee house on site
  • Wine/Champagne
    Additional charge
  • Kids' meals
    Additional charge
  • Breakfast in the room
  • Bar
  • Minibar
  • Tea/Coffee maker

Internet
Wired internet is available in the rooms and is free of charge.

Parking
Private parking is available on site (reservation is not needed) and charges may apply.

  • Valet parking
  • Parking garage
  • Accessible parking

Front Desk Services

  • Invoice provided
  • Private check-in/out
  • Concierge
  • Baggage storage
  • Express check-in/out
  • 24-hour front desk

Entertainment & Family Services

  • Babysitting/Child services
    Additional charge

Cleaning Services

  • Daily housekeeping
  • Suit press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business Facilities

  • Fax/Photocopying
    Additional charge
  • Business center
    Additional charge
  • Meeting/Banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe

General

  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Soundproof
  • Car rental
  • Packed lunches
  • Carpeted
  • Soundproof rooms
  • Elevator
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Wake-up service/Alarm clock
  • Room service

Accessibility

  • Bathroom emergency cord
  • Lowered sink
  • Toilet with grab rails
  • Wheelchair accessible
  • Upper floors accessible by elevator

Outdoor swimming pool
Free!

  • Open all year
  • All ages welcome
  • Pool/Beach towels

Spa

  • Kids' pool
  • Fitness
  • Spa/Wellness packages
  • Spa lounge/Relaxation area
  • Spa facilities
  • Massage
    Additional charge
  • Spa
    Additional charge
  • Fitness center
  • Sauna

Languages Spoken

  • English
  • Japanese
  • Malay
  • Chinese

House rules

The Ritz-Carlton, Kuala Lumpur takes special requests – add in the next step!
Check-in
From 3:00 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 13 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
Free

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 9 rooms, different policies and additional fees may apply.
Accepted payment methods
American ExpressVisaMastercardJCBCash

The fine print

Must-know information for guests at this property

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. The name on the credit card used for the booking should correspond to the guest staying at the property. For reservations made by a third party, you will need to complete an authorization form and present a copy of the person's ID and credit card.

Car parking is MYR15.00 per entry for in-house guests.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform The Ritz-Carlton, Kuala Lumpur of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

FAQs about The Ritz-Carlton, Kuala Lumpur