Shangri-La Kuala Lumpur
11 Jalan Sultan Ismail, 50250 Kuala Lumpur, Malaysia – Excellent location - show map
Excellent location — rated 9.1/10! (score from 2546 reviews)
Real guests • Real stays • Real opinions
Breakfast was great with variety of food. Tasty and fresh food

- City view
- Garden
- Outdoor swimming pool
- Free WiFi
- Free parking
- Bath
- Air conditioning
- 24-hour front desk
- Key card access
- Daily housekeeping
Shangri-La Hotel Kuala Lumpur offers accommodation in the city centre, just a 5-minute walk to KL Tower and Petronas Twin Towers. It features an outdoor swimming pool and guests can enjoy meals 6 of the property's in-house restaurants or have a drink at the bar. Free WiFi is available throughout the property. Kuala Lumpur Shangri-La is a 45-minute drive from Kuala Lumpur International Airport. KL Sentral Station is a 20-minute drive from the hotel. Airport transfers are available at additional charges. Stylishly decorated, the luxurious guestrooms at Shangri-La Kuala Lumpur present large clear windows with beautiful city views. Each is equipped with a flat-screen TV, a minibar and tea/coffee making facilities. Toiletries and bathrobes are provided in the spacious en suite bathroom. Guests can approach the 24-hour front desk for currency exchange, tour arrangements and laundry services. Daily workouts can be maintained at the fitness centre. Alternatively, guests can relax in the hot tub, sauna and steam room or enjoy a massage. The hotel’s 6 on-site restaurants serve a variety of Japanese, French, Cantonese, Western, local and international cuisines. Drinks are available at the Poolside Terrace and Arthur's Bar and Grill. Afternoon tea is served at Lobby Lounge. Access to Horizon Club Lounge for afternoon tea and evening cocktails for Suite and Horizon room bookings.
Couples particularly like the location — they rated it 9.1 for a two-person trip.
- Outdoor swimming pool
- Free WiFi
- Free parking
- Fitness centre
- Non-smoking rooms
- Spa and wellness centre
- 5 restaurants
- Tea/coffee maker in all rooms
- Bar
- Fabulous breakfast

Categories:
See what guests loved the most:
- Tan
Singapore
“Breakfast was great with variety of food. Tasty and fresh food” - Milhana
United Kingdom
“The staff were so friendly and willing to assist. They organised a cake for my birthday and allowed us a late check out. The free shuttle bus to the malls was handy. The choice at breakfast was amazing and the meals we had at the lobby restaurant...” - Pronin
Australia
“All aspects of the property is first rate. Staff all go out of their way to assist wherever they can.”
Hotel surroundings
Restaurants5 restaurants on site
- LaFite
- CuisineFrench
- AmbianceModern • Romantic
- Lemon Garden Cafe
- CuisineChinese • Indian • Italian • Malaysian • Local
- Open forBreakfast • Dinner • High tea
- AmbianceFamily friendly • Modern
- Dietary optionsHalal
- Lemon Garden 2Go
- CuisineInternational
- Open forBreakfast • Brunch • Lunch • Dinner • High tea • Cocktail hour
- AmbianceModern
- Dietary optionsHalal
- Shang Palace
- CuisineCantonese
- Open forLunch • Dinner
- AmbianceTraditional
- Zipangu
- CuisineJapanese
- Open forLunch • Dinner
- AmbianceTraditional
Facilities of Shangri-La Kuala LumpurGreat facilities! Review score, 9
- Outdoor swimming pool
- Free WiFi
- Free parking
- Fitness centre
- Non-smoking rooms
- Spa and wellness centre
- 5 restaurants
- Tea/coffee maker in all rooms
- Bar
- Fabulous breakfast
- Toilet paper
- Towels
- Bidet
- Bath or shower
- Slippers
- Private bathroom
- Toilet
- Free toiletries
- Bathrobe
- Hairdryer
- Shower
- Wardrobe or closet
- Alarm clock
- View
- Garden
- Electric kettle
- Socket near the bed
- Drying rack for clothing
- Clothes rack
- Live music/performance
- Sofa
- Seating Area
- Desk
- Flat-screen TV
- Satellite channels
- Radio
- Telephone
- TV
- Coffee house on site
- Fruits
- Wine/champagneAdditional charge
- Kid-friendly buffet
- Kid mealsAdditional charge
- Breakfast in the room
- Bar
- Minibar
- Restaurant
- Tea/Coffee maker
- Valet parking
- Parking garage
- Accessible parking
- Invoice provided
- Private check-in/check-out
- Concierge service
- Luggage storage
- Tour desk
- Currency exchange
- Express check-in/check-out
- 24-hour front desk
- Daily housekeeping
- Trouser pressAdditional charge
- Ironing serviceAdditional charge
- Dry cleaningAdditional charge
- LaundryAdditional charge
- Fax/photocopyingAdditional charge
- Meeting/banquet facilitiesAdditional charge
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- Key access
- 24-hour security
- Safety deposit box
- Shuttle service
- Minimarket on site
- Designated smoking area
- Air conditioning
- Non-smoking throughout
- Wake-up service
- Soundproofing
- Car hire
- Laptop safe
- Carpeted
- Soundproof rooms
- Lift
- Barber/beauty shop
- Ironing facilities
- Facilities for disabled guests
- Non-smoking rooms
- Iron
- Wake up service/Alarm clock
- Room service
- Toilet with grab rails
- Wheelchair accessible
- Opening times
- Open all year
- All ages welcome
- Plunge pool
- Pool/beach towels
- Sun loungers or beach chairs
- Fitness/spa locker rooms
- Personal trainer
- Fitness
- Spa/wellness packages
- Steam room
- Spa facilities
- Body wrap
- Body scrub
- Body treatments
- Hair styling
- Hair colouring
- Hair cut
- Pedicure
- Manicure
- Hair treatments
- Waxing services
- Facial treatments
- Beauty Services
- Sun loungers or beach chairs
- Hot tub/Jacuzzi
- MassageAdditional charge
- Spa and wellness centreAdditional charge
- Fitness centre
- Sauna
- English
- Hindi
- Malay
- Chinese
Cancellation/
prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.
Children and beds
Child policies
Children of any age are welcome.
Children 12 years and above will be charged as adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.
The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.
All cots and extra beds are subject to availability.
No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Cash
Shangri-La Kuala Lumpur accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
The fine print
This hotel is offering emergency medical insurance coverage of up to USD 184,000 to eligible international guests, at no additional charge, should the guest be diagnosed with COVID-19 during their trip. For more information please contact the hotel.
FAQs about Shangri-La Kuala Lumpur
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Shangri-La Kuala Lumpur offers the following activities / services (charges may apply):
- Spa and wellness centre
- Hot tub/Jacuzzi
- Fitness centre
- Sauna
- Massage
- Fitness
- Personal trainer
- Steam room
- Live music/performance
- Beauty Services
- Fitness/spa locker rooms
- Spa/wellness packages
- Swimming Pool
- Facial treatments
- Waxing services
- Hair treatments
- Manicure
- Pedicure
- Hair cut
- Hair colouring
- Hair styling
- Body treatments
- Body scrub
- Body wrap
- Spa facilities
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Room options at Shangri-La Kuala Lumpur include:
- Double
- Twin
- Suite
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Shangri-La Kuala Lumpur is 150 yards from the centre of Kuala Lumpur. All distances are measured in straight lines. Actual travel distances may vary.
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Check-in at Shangri-La Kuala Lumpur is from 14:00, and check-out is until 12:00.
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The prices at Shangri-La Kuala Lumpur may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.
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Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.
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Shangri-La Kuala Lumpur has 5 restaurants:
- Zipangu
- Lemon Garden 2Go
- LaFite
- Shang Palace
- Lemon Garden Cafe
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Yes, there is a hot tub. You can find out more about this and the other facilities at Shangri-La Kuala Lumpur on this page.