Hotel Shangri-La Hotel Kuala Lumpur
11 Jalan Sultan Ismail, 50250 Kuala Lumpur, Malaysia – Excellent location - show map
Excellent location — rated 9.0/10! (score from 3309 reviews)
Real guests • Real stays • Real opinions
*8.4* Menara KL Tower: only 5 minutes away! (450 yards on foot)
the room was so nice and the breakfast was so yummy.
MalaysiaWe had a couple of night here due to a disruption to the water supply. It was brilliant to get away and we really loved staying at the hotel. The breakfast and the gym were great. The suite was really spacious for the family and reasonably priced.
MalaysiaThe food excellent. The staff very good despite the new normal. The sanitizer and antiseptic wipes provided appreciated.
MalaysiaThe staff, they were dressed well, very helpful, polite and friendly. Rooms were excellent, the hotel was well managed.
United KingdomThe staff were very attentive, kind & helpful. We felt welcomed. The cleanliness at its best for this kind of old/refurbished room. Breakfast a lot of varieties & tasty for adults & kids as well. They strict on SOP & we felt secure on the hygiene. Overall I would say it an awesome stay & I have no doubt to stay here again. Oh, bed & pillows comfortable too.
MalaysiaWent there to celebrate anniversary. Very satisfied with the fantastic service and treatment given start from the arrival until departure. We had request for some special arrangment from Hotel management. It was surpised to see all the decoration in the room, the handmade chocolate, and of course the Lush bomb provided to us. The staycation offer was good idea to attract more guest as giving us to early check in and late check out which had been included in the price. Not forget the free upgrade from Deluxe Room to King Executive Room provided to us. The Jacuzzi, Sauna Room very clean. The breakfast is world class. Thanks to the Hotel team for the great experience and most probably to stay again in future.
MalaysiaExcellent well appointed clean room.Excellent customer service by all staff
Malaysiaeverything i got the exec king room big room for me and my children vacation for one night during my birthday breakfast was good worth it will come back again
MalaysiaGood parking, always enough. Convenient to go everywhere.
MalaysiaWe like the breakfast very much, staffs are fast in cleaning the table and very attentive. Kids are able to play at the swimming pool while parents dip into jacuzzi and sauna with well controlled number of people that is allowed inside.
Malaysia
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Shangri-La Hotel Kuala Lumpur
- What guests loved the most:
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Julia
Malaysia
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Gary
Malaysia
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Sazalina
Malaysia
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Michael
United Kingdom
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Waruni
Malaysia
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Zbazli
Malaysia
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Stephen
Malaysia
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Noor
Malaysia
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Leslie
Malaysia
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Bee
Malaysia
Extra health & safety measures
Stay in the heart of Kuala Lumpur – Excellent location - show map
One of our top picks in Kuala Lumpur.Shangri-La Hotel offers accommodation in the city centre, just a 5-minute walk to KL Tower and Petronas Twin Towers. It features an outdoor swimming pool and guests can enjoy meals 6 of the property's in-house restaurants or have a drink at the bar. Free WiFi is available throughout the property.
Kuala Lumpur Shangri-La is a 45-minute drive from Kuala Lumpur International Airport. KL Sentral Station is a 20-minute drive from the hotel. Airport transfers are available at additional charges.
Stylishly decorated, the luxurious guestrooms at Shangri-La Kuala Lumpur present large clear windows with beautiful city views. Each is equipped with a flat-screen TV, a minibar and tea/coffee making facilities. Toiletries and bathrobes are provided in the spacious en suite bathroom.
Guests can approach the 24-hour front desk for currency exchange, tour arrangements and laundry services. Daily workouts can be maintained at the fitness centre. Alternatively, guests can relax in the hot tub, sauna and steam room or enjoy a massage.
The hotel’s 6 on-site restaurants serve a variety of Japanese, French, Cantonese, Western, local and international cuisines. Drinks are available at the Poolside Terrace and Arthur's Bar and Grill. Afternoon tea is served at Lobby Lounge.
This is our guests' favourite part of Kuala Lumpur, according to independent reviews.
Couples particularly like the location — they rated it 9.2 for a two-person trip.
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RetryMost popular facilities
Good for couples - they rate the facilities 9.2 for two-person stays.
Currency exchange: Need local currency? This property offers currency exchange on site.
Guests love...
“friendly staff”
166 related reviews
“breakfast buffet”
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“horizon club”
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Situated in the real heart of Kuala Lumpur, this hotel has an excellent location score of 9.0
Want a great night's sleep? This hotel was highly rated for its very comfy beds.
Breakfast info
Continental, Vegetarian, Asian, Buffet
Very good coffee!
Free WiFi
Guests consistently rate the WiFi as excellent
Free private parking available at the hotel
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| Max adults: 3. Max children: 2 |
Premier Selection Suite
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| Max adults: 3. Max children: 2 |
Executive Suite
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| Max adults: 2. Max children: 1 |
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| Max adults: 3. Max children: 2 |
Family Premier Suite
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| Max adults: 2. Max children: 1 |
Staycation Offer - Deluxe King Room
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| Max adults: 3. Max children: 2 |
Staycation Offer – Executive King Room
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5 reasons to choose Shangri-La Hotel Kuala Lumpur
Why book with us
Prices you can't beat!
Manage your bookings online
The staff speak English
Booking is safe
One of our top picks in Kuala Lumpur
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The Weld0.2 miles
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Menara KL Tower0.2 miles
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Aquaria KLCC0.4 miles
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Petronas Twin Towers0.4 miles
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Petronas Philharmonic Hall KLCC0.4 miles
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Suria KLCC0.4 miles
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Petrosains, The Discovery Centre0.4 miles
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Malaysian Philharmonic Orchestra0.5 miles
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Kuala Lumpur City Centre KLCC0.5 miles
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Restaurant Lemon Garden Cafe0 miles
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Restaurant Zipangu Japanese Restaurant0 miles
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Restaurant Shang Palace,0 miles
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Cafe/bar Arthur's Bar & Grill0 miles
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Supermarket Quill City Mall0.6 miles
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Market Central Market Kuala Lumpur1.4 miles
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KLCC Park0.6 miles
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Pavilion Kuala Lumpur0.6 miles
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Starhill Gallery0.7 miles
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Berjaya Times Square0.8 miles
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Dinner In The Sky Malaysia0.9 miles
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Bank Negara Malaysia Museum and Art Gallery1.1 miles
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TREC KL1.3 miles
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Islamic Arts Museum Malaysia1.5 miles
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Perdana Botanical Gardens1.7 miles
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KL Sentral2 miles
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Mountain Bukit Nanas0.7 miles
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Lake Lake Gardens3.1 miles
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Kuala Lumpur Tower0.5 miles
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Train Dang Wangi0.3 miles
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Sultan Abdul Aziz Shah Airport11 miles
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Kuala Lumpur International Airport27.7 miles
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RetryLaFite
Cuisine: French
Lemon Garden Cafe
Cuisine: Chinese, Indian, Italian, Malaysian, Local
Lemon Garden 2Go
Shang Palace
Cuisine: Cantonese
Zipangu
Cuisine: Japanese
Facilities of Shangri-La Hotel Kuala Lumpur Great facilities! Review score, 9.1
Most popular facilities
Outdoors
- Outdoor fireplace
- Outdoor furniture
- Garden
Pets
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Pets are not allowed.
Activities
- Live music/performance Additional charge
Food & Drink
- On-site coffee house
- Chocolate or cookies Additional charge
- Fruits
- Bottle of water
- Wine/champagne Additional charge
- Kid-friendly buffet
- Kid meals Additional charge
- Breakfast in the room
- Bar
- Restaurant
Internet
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Free! WiFi is available in all areas and is free of charge.
Parking
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Free! Free private parking is possible on site (reservation is not needed).
- Accessible parking
- Parking garage
- Secured parking
Transport
- Airport drop off Additional charge
- Airport pick up Additional charge
Reception services
- Private check-in/check-out
- Concierge service
- Luggage storage
- Tour desk
- Currency exchange
- Express check-in/check-out
- 24-hour front desk
Entertainment and family services
- Babysitting/child services Additional charge
Cleaning services
- Daily housekeeping
- Trouser press Additional charge
- Shoeshine Additional charge
- Ironing service Additional charge
- Dry cleaning Additional charge
- Laundry Additional charge
Business facilities
- Fax/photocopying Additional charge
- Meeting/banquet facilities Additional charge
Safety & security
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- 24-hour security
- Safety deposit box
General
- Shuttle service
- Mini-market on site
- Shuttle service (free)
- Designated smoking area
- Air conditioning
- Non-smoking throughout
- Car hire
- Soundproof rooms
- Gift shop
- Lift
- Bridal suite
- VIP room facilities
- Barber/beauty shop
- Facilities for disabled guests
- Airport shuttle
- Non-smoking rooms
- Newspapers
- Room service
Accessibility
- Toilet with grab rails
- Wheelchair accessible
Wellness facilities
- Swimming pool
- Fitness/spa locker rooms
- Personal trainer
- Fitness
- Spa/wellness packages
- Steam room
- Spa Facilities
- Light therapy
- Body wrap
- Body scrub
- Body Treatments
- Hair colouring
- Hair cut
- Pedicure
- Manicure
- Hair treatments
- Make up services
- Waxing services
- Facial treatments
- Beauty Services
- Sun loungers or beach chairs
- Pool/beach towels
- Infinity pool
- Outdoor pool (all year)
- Outdoor pool
- Hot tub/jacuzzi
- Massage Additional charge
- Spa and wellness centre Additional charge
- Fitness centre
- Sauna
Safety features
- Face masks for guests available
- Thermometers for guests provided by property
- Access to health care professionals
- First aid kit available
- Process in place to check health of guests
- Hand sanitizer in guest accommodation and key areas
- Shared stationery such as printed menus, magazines, pens, and paper removed
- Staff follow all safety protocols as directed by local authorities
Physical distancing
- Screens or physical barriers placed between staff and guests in appropriate areas
- Physical distancing rules followed
- Cashless payment available
- Contactless check-in/check-out
Cleanliness & disinfecting
- Guests have the option to cancel any cleaning services for their accommodation during their stay
- Guest accommodation sealed after cleaning
- Guest accommodation is disinfected between stays
- Linens, towels and laundry washed in accordance with local authority guidelines
- Use of cleaning chemicals that are effective against Coronavirus
Food & drink safety
- Delivered food is securely covered
- All plates, cutlery, glasses and other tableware have been sanitized
- Food can be delivered to guest accommodation
- Physical distancing in dining areas
Languages spoken
- Arabic
- English
- Hindi
- Japanese
- Malay
- Chinese
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Cancellation/
prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.
Children and beds
Child policies
Children of any age are welcome.
Children aged 12 years and above are considered adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
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Cot upon request
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Free |
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Extra bed upon request
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MYR 116 per child, per night |
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Extra bed upon request
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MYR 116 per person, per night |
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
The maximum number of extra beds and cots allowed is dependent on the room you choose. Please check your selected room for the maximum capacity.
All cots and extra beds are subject to availability.
No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Shangri-La Hotel Kuala Lumpur accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
The fine print
FAQs about Shangri-La Hotel Kuala Lumpur
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Shangri-La Hotel Kuala Lumpur has 5 restaurants:
- Zipangu
- LaFite
- Shang Palace
- Lemon Garden Cafe
- Lemon Garden 2Go
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Check-in at Shangri-La Hotel Kuala Lumpur is from 14:00, and check-out is until 12:00.
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The following parking options are available to guests staying at Shangri-La Hotel Kuala Lumpur (subject to availability):
- Parking
- Free parking
- On-site parking
- Private parking
- Secured parking
- Parking garage
- Accessible parking
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Guests staying at Shangri-La Hotel Kuala Lumpur can enjoy a highly-rated breakfast during their stay (guest review score: 8.8).
Breakfast option(s) include:
- Continental
- Vegetarian
- Asian
- Buffet
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From the nearest airport, you can get to Shangri-La Hotel Kuala Lumpur by:
- Taxi 45min
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The prices at Shangri-La Hotel Kuala Lumpur may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.
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Room options at Shangri-La Hotel Kuala Lumpur include:
- Double
- Twin
- Suite
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Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.
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Shangri-La Hotel Kuala Lumpur offers the following activities / services (charges may apply):
- Spa and wellness centre
- Hot tub/jacuzzi
- Fitness centre
- Sauna
- Massage
- Beauty Services
- Facial treatments
- Waxing services
- Make up services
- Hair treatments
- Manicure
- Pedicure
- Hair cut
- Hair colouring
- Body Treatments
- Body scrub
- Body wrap
- Light therapy
- Spa Facilities
- Steam room
- Spa/wellness packages
- Fitness
- Personal trainer
- Fitness/spa locker rooms
- Live music/performance
