Hotel
 Shangri-La Kuala Lumpur

Airport shuttle. Airport shuttle available – additional charges may apply. You can request this in the next step.

11 Jalan Sultan Ismail, 50250 Kuala Lumpur, Malaysia – Excellent location - show map

Excellent location — rated 9.1/10! (score from 2704 reviews)

Real guests • Real stays • Real opinions

9.0
Superb
2,704 reviews

The food and service of the hotel. The historical vibe was great as this is the second hotel opened in the world.

Leen Saudi Arabia

Thank you for the complimentary birthday cake.. Love it.

Explorer37 Malaysia

the staffs are friendly.. the foods were delicious and have a lot of varieties to choose. the room also clean. really worth the money

Nurdiyana Malaysia

The location is good, the breakfast is wonderful, staffs are nice and friendly

Cs Malaysia

The hotel Decore especially the hallways on the floors

Munish Malaysia

I liked every aspect of the hotel. The ambience, cleanliness, staff.

Zoheb United Kingdom

very classy, very sophisticated the foods all very good but the portion is big cannot enjoy the facilities because was tight up by conference & meeting. the staffs are very helpful and friendly the room amenities are excellent

To’ Malaysia

The location is beautiful and the view of the park is very attractive

محمد Saudi Arabia

Staffs very helpful & warmth. The enviroment of the hotel room spacious.

Noraini Singapore

The breakfast spread was great and so was the service. The staff were helpful and the location was convenient.

Ayesha United Kingdom
9.0
Superb
2,704 reviews
  • What guests loved the most:
  • “The food and service of the hotel. The historical vibe was great as this is the second hotel opened in the world.”
    Leen Leen Saudi Arabia Saudi Arabia
  • “Thank you for the complimentary birthday cake.. Love it.”
    Explorer37 Explorer37 Malaysia Malaysia
  • “the staffs are friendly.. the foods were delicious and have a lot of varieties to choose. the room also clean. really worth the money”
    Nurdiyana Nurdiyana Malaysia Malaysia
  • “The location is good, the breakfast is wonderful, staffs are nice and friendly”
    Cs Cs Malaysia Malaysia
  • “The hotel Decore especially the hallways on the floors”
    Munish Munish Malaysia Malaysia
  • “I liked every aspect of the hotel. The ambience, cleanliness, staff.”
    Zoheb Zoheb United Kingdom United Kingdom
  • “very classy, very sophisticated the foods all very good but the portion is big cannot enjoy the facilities because was tight up by conference & meeting.”
    To’ To’ Malaysia Malaysia
  • “The location is beautiful and the view of the park is very attractive”
    محمد Saudi Arabia Saudi Arabia
  • “Staffs very helpful & warmth. The enviroment of the hotel room spacious.”
    Noraini Noraini Singapore Singapore
  • “The breakfast spread was great and so was the service. The staff were helpful and the location was convenient.”
    Ayesha Ayesha United Kingdom United Kingdom

Categories:

  • Staff 9.4
  • Facilities 9.0
  • Cleanliness 9.3
  • Comfort 9.3
  • Value for money8.8
  • Location9.1
  • Free WiFi 9.2
High score for Kuala Lumpur

Stay in the heart of Kuala Lumpur – Excellent location - show map

Shangri-La Hotel Kuala Lumpur offers accommodation in the city centre, just a 5-minute walk to KL Tower and Petronas Twin Towers. It features an outdoor swimming pool and guests can enjoy meals 6 of the property's in-house restaurants or have a drink at the bar. Free WiFi is available throughout the property.

Kuala Lumpur Shangri-La is a 45-minute drive from Kuala Lumpur International Airport. KL Sentral Station is a 20-minute drive from the hotel. Airport transfers are available at additional charges.

Stylishly decorated, the luxurious guestrooms at Shangri-La Kuala Lumpur present large clear windows with beautiful city views. Each is equipped with a flat-screen TV, a minibar and tea/coffee making facilities. Toiletries and bathrobes are provided in the spacious en suite bathroom.

Guests can approach the 24-hour front desk for currency exchange, tour arrangements and laundry services. Daily workouts can be maintained at the fitness centre. Alternatively, guests can relax in the hot tub, sauna and steam room or enjoy a massage.

The hotel’s 6 on-site restaurants serve a variety of Japanese, French, Cantonese, Western, local and international cuisines. Drinks are available at the Poolside Terrace and Arthur's Bar and Grill. Afternoon tea is served at Lobby Lounge.
Access to Horizon Club Lounge for afternoon tea and evening cocktails for Suite and Horizon room bookings.

This is our guests' favourite part of Kuala Lumpur, according to independent reviews.

Couples particularly like the location — they rated it 9.1 for a two-person trip.

Shangri-La Kuala Lumpur has been welcoming Booking.com guests since 5 Jun 2009.
 Hotel chain/brand: Shangri-La Group

Show me more

Most popular facilities

1 swimming pool
Free WiFi
Free parking
Airport shuttle
superb fitness centre
Tea/coffee maker in all rooms
Bar

Currency exchange: Need local currency? This property offers currency exchange on site.

Property highlights

Situated in the real heart of Kuala Lumpur, this hotel has an excellent location score of 9.1

Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Breakfast info

Continental, Vegetarian, Halal, Asian, Buffet

Free private parking available at the hotel

Saved to 17122 lists

Availability

When would you like to stay at Shangri-La Kuala Lumpur?

Sorry, reservations for more than 90 nights are not possible.

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Lock in a great price for your upcoming stay

Get instant confirmation with FREE cancellation on most rooms!

4 reasons to choose Shangri-La Kuala Lumpur

  • Prices you can't beat!
  • Booking is safe
  • Manage your bookings online
  • The staff speak English

Guest reviews

9.0
Superb · 2,704 reviews
Read all reviews
Categories:
  • Staff 9.4
  • Facilities 9.0
  • Cleanliness 9.3
  • Comfort 9.3
  • Value for money8.8
  • Location9.1
  • Free WiFi 9.2
High score for Kuala Lumpur

Select topics to read reviews:

See what guests loved the most:

  • Leen
    Saudi ArabiaSaudi Arabia
    “The food and service of the hotel. The historical vibe was great as this is the second hotel opened in the world.”
  • Explorer37
    MalaysiaMalaysia
    “Thank you for the complimentary birthday cake.. Love it.”
  • Nurdiyana
    MalaysiaMalaysia
    “the staffs are friendly.. the foods were delicious and have a lot of varieties to choose. the room also clean. really worth the money”
  • Cs
    MalaysiaMalaysia
    “The location is good, the breakfast is wonderful, staffs are nice and friendly”
  • M
    Munish
    MalaysiaMalaysia
    “The hotel Decore especially the hallways on the floors”
  • Zoheb
    United KingdomUnited Kingdom
    “I liked every aspect of the hotel. The ambience, cleanliness, staff.”
  • To’
    MalaysiaMalaysia
    “very classy, very sophisticated the foods all very good but the portion is big cannot enjoy the facilities because was tight up by conference & meeting. the staffs are very helpful and friendly the room amenities are excellent”
  • م
    محمد
    Saudi ArabiaSaudi Arabia
    “The location is beautiful and the view of the park is very attractive”
  • Noraini
    SingaporeSingapore
    “Staffs very helpful & warmth. The enviroment of the hotel room spacious.”
  • Ayesha
    United KingdomUnited Kingdom
    “The breakfast spread was great and so was the service. The staff were helpful and the location was convenient.”
Property questions and answers
Browse questions from guests for anything extra you want to know about the property

The property usually replies within a few days

  • Hi is the pool open already?
    We are delighted to share that our swimming pool is open for now from 8 am to 7 pm.
    Asked about: Staycation Offer - Executive Room • Answered on 11 September 2021
  • Hi, may i know is your hotel provide bathrobe in the room?
    Yes, we do provide bathrobe
    Answered on 10 March 2021
  • hi,may i know for this kind of room,is it truely fit for 3 adults? or do i need to request another extra bed?
    Hi. Allow us to share with you that the Executive Room can be accommodate up to 2 adults and 2 children or 3 adults only. Kindly be informed that there will be a king-sized bed. You may request for a rollaway bed for the third adult.
    Asked about: Executive King Room • Answered on 26 November 2021
  • Hi, The room u guys can setup for birthday?
    We have also taken note that you will be celebrating birthday with us and have arranged for complimentary birthday amenities and there will be no decoration in the room. The choice of amenities will be hotel resort’s discretion.
    Answered on 17 March 2021
  • Are fully vaccinated guests allowed to stay at the hotel for leisure?
    Leisure stays are only allowed for guests from Klang Valley (Kuala Lumpur, Selangor, Putrajaya) and must be fully vaccinated 14 days from the second dose.
    Asked about: Staycation Offer - Deluxe King Room • Answered on 13 September 2021

  • Still looking?

    Thanks! You will receive an email as soon as the property has answered your question.

Thanks! You will receive an email as soon as the property has answered your question.

Hotel surroundings *
Guests loved walking around the neighbourhood!
Excellent location - show map
What's nearby
  • The Weld
    0.2 miles
  • Menara KL Tower
    0.2 miles
  • Aquaria KLCC
    0.4 miles
  • Petronas Twin Towers
    0.4 miles
  • Petronas Philharmonic Hall KLCC
    0.4 miles
  • Suria KLCC
    0.4 miles
  • Petrosains, The Discovery Centre
    0.4 miles
  • Malaysian Philharmonic Orchestra
    0.5 miles
  • Kuala Lumpur City Centre KLCC
    0.5 miles
Restaurants & cafes
  • Restaurant Lemon Garden Cafe
    0 miles
  • Restaurant Zipangu Japanese Restaurant
    0 miles
  • Restaurant Shang Palace,
    0 miles
  • Cafe/bar Arthur's Bar & Grill
    0 miles
Top attractions
  • KLCC Park
    0.6 miles
  • Pavilion Kuala Lumpur
    0.6 miles
  • Starhill Gallery
    0.7 miles
  • Berjaya Times Square
    0.8 miles
  • Dinner In The Sky Malaysia
    0.9 miles
  • Bank Negara Malaysia Museum and Art Gallery
    1.1 miles
  • TREC KL
    1.3 miles
  • Islamic Arts Museum Malaysia
    1.5 miles
  • Perdana Botanical Gardens
    1.7 miles
  • KL Sentral
    2 miles
Natural beauty
  • Mountain Bukit Nanas
    0.7 miles
  • Lake Lake Gardens
    3.1 miles
Ski lifts
  • Kuala Lumpur Tower
    0.5 miles
Public transport
  • Train Dang Wangi
    0.3 miles
Closest airports
  • Sultan Abdul Aziz Shah Airport
    11 miles
  • Kuala Lumpur International Airport
    27.7 miles
* All distances are measured in straight lines. Actual travel distances may vary.
Missing some information? Yes / No
Great! Thanks for your response.
Thanks! You will receive an email as soon as the property has answered your question.
5 restaurants on site

    LaFite

    Cuisine: French

    Menu: À la carte

    Lemon Garden Cafe

    Cuisine: Chinese, Indian, Italian, Malaysian, Local

    Open for: Breakfast, Dinner, High tea

    Menu: Buffet & à la carte

    Lemon Garden 2Go

    Cuisine: International

    Open for: Breakfast, Brunch, Lunch, Dinner, High tea, Cocktail hour

    Menu: À la carte

    Shang Palace

    Cuisine: Cantonese

    Open for: Lunch, Dinner

    Menu: À la carte

    Zipangu

    Cuisine: Japanese

    Open for: Lunch, Dinner

    Menu: À la carte

Travel Proud
Travel Proud

This is a Proud Certified property where you can be extra sure of a welcoming stay.

Facilities of Shangri-La Kuala Lumpur

Most popular facilities

1 swimming pool
Free WiFi
Free parking
Airport shuttle
superb fitness centre
Tea/coffee maker in all rooms
Bar
Outdoors
  • Garden
Activities
  • Live music/performance
Food & Drink
  • Coffee house on site
  • Fruits
  • Wine/champagne Additional charge
  • Kid-friendly buffet
  • Kid meals Additional charge
  • Breakfast in the room
  • Bar
  • Restaurant
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is possible on site (reservation is not needed).
  • Accessible parking
  • Parking garage
Transport
  • Airport drop off Additional charge
  • Airport pick up Additional charge
Reception services
  • Invoice provided
  • Private check-in/check-out
  • Concierge service
  • Luggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/check-out
  • 24-hour front desk
Cleaning services
  • Daily housekeeping
  • Trouser press Additional charge
  • Ironing service Additional charge
  • Dry cleaning Additional charge
  • Laundry Additional charge
Business facilities
  • Fax/photocopying Additional charge
  • Meeting/banquet facilities Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safety deposit box
General
  • Shuttle service
  • Minimarket on site
  • Shuttle service (free)
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Car hire
  • Soundproof rooms
  • Lift
  • Barber/beauty shop
  • Facilities for disabled guests
  • Airport shuttle
  • Non-smoking rooms
  • Room service
Accessibility
  • Toilet with grab rails
  • Wheelchair accessible
Outdoor swimming pool
Free! All pools are free of charge
  • Open all year
  • Opening times
  • All ages welcome
  • Pool/beach towels
  • Sun loungers or beach chairs
  • Plunge pool
Wellness
  • Fitness/spa locker rooms
  • Personal trainer
  • Fitness
  • Spa/wellness packages
  • Steam room
  • Spa facilities
  • Body wrap
  • Body scrub
  • Body treatments
  • Hair styling
  • Hair colouring
  • Hair cut
  • Pedicure
  • Manicure
  • Hair treatments
  • Waxing services
  • Facial treatments
  • Beauty Services
  • Sun loungers or beach chairs
  • Pool/beach towels
  • Hot tub/Jacuzzi
  • Massage Additional charge
  • Spa and wellness centre Additional charge
  • Fitness centre
  • Sauna
Languages spoken
  • English
  • Hindi
  • Malay
  • Chinese
Missing some information? Yes / No
Great! Thanks for your response.
Thanks! You will receive an email as soon as the property has answered your question.
Sustainable initiatives
This property has taken steps to provide more sustainable and environmentally friendly travel

House rules Shangri-La Kuala Lumpur takes special requests - add in the next step!

Check-in

From 14:00 hours

Check-out

Until 12:00 hours

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

Children aged 12 years and above are considered adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free
Extra bed upon request
MYR 116 per child, per night
3+ years
Extra bed upon request
MYR 116 per person, per night

Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

The maximum number of extra beds and cots allowed is dependent on the room you choose. Please check your selected room for the maximum capacity.

All cots and extra beds are subject to availability.

No age restriction

There is no age requirement for check-in

Pets

Pets are not allowed.

Mastercard Visa UnionPay credit card UnionPay debit card JCB Diners Club American Express Shangri-La Kuala Lumpur accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

The name on the credit card used for the booking should correspond to the guest staying at the property.

This hotel is offering emergency medical insurance coverage of up to USD 184,000 to eligible international guests, at no additional charge, should the guest be diagnosed with COVID-19 during their trip. For more information please contact the hotel.

FAQs about Shangri-La Kuala Lumpur

  • Yes, there is a hot tub. You can find out more about this and the other facilities at Shangri-La Kuala Lumpur on this page.

  • Shangri-La Kuala Lumpur offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Hot tub/Jacuzzi
    • Fitness centre
    • Sauna
    • Massage
    • Manicure
    • Live music/performance
    • Body scrub
    • Waxing services
    • Hair styling
    • Personal trainer
    • Spa/wellness packages
    • Beauty Services
    • Hair cut
    • Fitness/spa locker rooms
    • Spa facilities
    • Hair treatments
    • Body treatments
    • Facial treatments
    • Fitness
    • Pedicure
    • Body wrap
    • Hair colouring
    • Steam room

  • Shangri-La Kuala Lumpur has 5 restaurants:

    • Zipangu
    • LaFite
    • Lemon Garden 2Go
    • Lemon Garden Cafe
    • Shang Palace

  • The prices at Shangri-La Kuala Lumpur may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • From the nearest airport, you can get to Shangri-La Kuala Lumpur by:

    • Taxi 45min

  • Guests staying at Shangri-La Kuala Lumpur can enjoy a highly-rated breakfast during their stay (guest review score: 8.9).

    Breakfast option(s) include:

    • Continental
    • Vegetarian
    • Halal
    • Asian
    • Buffet

  • Shangri-La Kuala Lumpur is 150 yards from the centre of Kuala Lumpur.

  • Room options at Shangri-La Kuala Lumpur include:

    • Double
    • Twin
    • Suite

  • Check-in at Shangri-La Kuala Lumpur is from 14:00, and check-out is until 12:00.