• View
  • Pets allowed
  • Swimming Pool
  • Washing machine
  • Free WiFi
  • Free parking
  • Air conditioning
  • Private bathroom
  • 24-hour front desk
  • Non-smoking rooms
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Set in Bukit Mertajam, 9.2 km from Sunway Carnival Mall, Citadines Prai Penang offers accommodation with an outdoor swimming pool, free private parking and a fitness centre. The property is located 14 km from Penang Bridge, 21 km from Queensbay Mall and 24 km from 1st Avenue Penang. The hotel has a hot tub, a 24-hour front desk and free WiFi. At the hotel, the rooms come with a desk, a flat-screen TV, a private bathroom, bed linen and towels. All guest rooms at Citadines Prai Penang feature air conditioning and a wardrobe. Guests at the accommodation can enjoy a buffet or a halal breakfast. Penang Times Square is 24 km from Citadines Prai Penang, while Rainbow Skywalk at Komtar is 25 km from the property. The nearest airport is Penang International, 23 km from the hotel, and the property offers a paid airport shuttle service.

Couples particularly like the location — they rated it 8.8 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Citadines
Hotel chain/brand
Citadines

Property highlights

Top location: Highly rated by recent guests (8.8)

Breakfast info

Halal, Buffet

Free private parking available at the hotel


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 large double bed
2 single beds
Bedroom 1:
1 large double bed
Bedroom 2:
2 single beds
Bedroom 1:
1 large double bed
Bedroom 2:
2 single beds
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.6
Facilities
8.7
Cleanliness
8.9
Comfort
8.9
Value for money
8.6
Location
8.8
Free WiFi
8.2
High score for Bukit Mertajam
Select topics to read reviews:

See what guests loved the most:

  • Yuet
    Malaysia Malaysia
    The room is spacious with a small kitchen and living room. Also, looked new with nice lighting.
  • Sharifah
    Malaysia Malaysia
    The staffs were excellent. Special mention to Runa who tried her best to find me a halal noodle restaurant.
  • Hanani
    Malaysia Malaysia
    It's a very strategic location. A nice place just to relax. Would definitely coming back. The room is huge and comfortable. Everything was good.

Hotel surroundings

Facilities of Citadines Prai Penang
Great facilities! Review score, 8.7

Most popular facilities
  • Outdoor swimming pool
  • Free WiFi
  • Free parking
  • Fitness centre
  • Airport shuttle
  • Family rooms
  • Non-smoking rooms
  • Breakfast
Bathroom
  • Toilet paper
  • Towels
  • Bidet
  • Towels/sheets (extra fee)
  • Slippers
  • Private bathroom
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
Kitchen
  • Microwave
  • Refrigerator
  • Kitchenette
Pets
Pets are allowed on request. Charges may be applicable.
Activities
  • Happy hour
    Additional charge
Living Area
  • Sofa
  • Desk
Media & Technology
  • Flat-screen TV
  • Telephone
Internet
WiFi is available in the rooms and is free of charge.
Parking
Free private parking is possible on site (reservation is not needed).
    Services
    • Shuttle service
      Additional charge
    • Wake-up service
    • Laundry
      Additional charge
    • Airport shuttle
      Additional charge
    • 24-hour front desk
    Reception services
    • Invoice provided
    Safety & security
    • Fire extinguishers
    • CCTV outside property
    • CCTV in common areas
    • Smoke alarms
    • Security alarm
    • 24-hour security
    • Safety deposit box
    General
    • Designated smoking area
    • Air conditioning
    • Non-smoking throughout
    • Soundproof rooms
    • Lift
    • Family rooms
    • Ironing facilities
    • Non-smoking rooms
    • Iron
    Accessibility
    • Upper floors accessible by elevator
    Outdoor swimming pool
    Free!
    • Open all year
    • All ages welcome
    Wellness
    • Fitness
    • Hot tub/Jacuzzi
    • Fitness centre
    Languages spoken
    • English

    House rules

    Citadines Prai Penang takes special requests - add in the next step!

    Check-in

    From 15:00

    Guests are required to show a photo identification and credit card upon check-in

    Check-out

    Until 12:00

     

    Cancellation/
    prepayment

    Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

    Refundable damage deposit

    A damage deposit of MYR 200 is required on arrival. That's about EUR 39. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

    Children and beds

    Child policies

    Children of any age are welcome.

    Children 7 years and above will be charged as adults at this property.

    To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

    Cot and extra bed policies

    0 - 2 years
    Cot upon request
    MYR 0 per child, per night

    The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

    There are no extra beds available at this property.

    All cots are subject to availability.

    Age restriction

    The minimum age for check-in is 18

    Pets

    Pets are allowed on request. Charges may be applicable.

    Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

    Mastercard Visa JCB Cash Citadines Prai Penang accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

    The fine print
    Need-to-know information for guests at this property

    From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

    Pets are allowed on request. There is a surcharge of 50% off the PROPERTY rate and re-booking is required, Terms and Condition applies. Property has the right to decline pets stay if they are not qualify as per the Terms and Conditions. Please contact the property for more information.

    Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

    Please inform Citadines Prai Penang in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

    This property will not accommodate hen, stag or similar parties.

    Guests under the age of 18 can only check in with a parent or official guardian.

    A damage deposit of MYR 200 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

    FAQs about Citadines Prai Penang

    • Check-in at Citadines Prai Penang is from 15:00, and check-out is until 12:00.

    • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

    • The prices at Citadines Prai Penang may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

    • Room options at Citadines Prai Penang include:

      • Double
      • Twin
      • Apartment

    • Yes, Citadines Prai Penang is popular with guests booking family stays.

    • Citadines Prai Penang is 2.1 miles from the centre of Bukit Mertajam. All distances are measured in straight lines. Actual travel distances may vary.

    • Yes, there is a hot tub. You can find out more about this and the other facilities at Citadines Prai Penang on this page.

    • Guests staying at Citadines Prai Penang can enjoy a highly-rated breakfast during their stay (guest review score: 6.3).

      Breakfast option(s) include:

      • Halal
      • Buffet

    • Citadines Prai Penang offers the following activities / services (charges may apply):

      • Fitness centre
      • Hot tub/Jacuzzi
      • Fitness
      • Happy hour
      • Swimming Pool