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About this property

Located in the heart of Kuala Lumpur between the entertainment hub of Bukit Bintang and Chinatown, Swiss-Garden Hotel Bukit Bintang Kuala Lumpur features 1 dining option, an outdoor pool and a fitness centre. Free WiFi is accessible throughout the property. Decorated in warm colors with contemporary design, every room is equipped with a flat-screen TV and a minibar. The en suite bathroom includes standing showers, a hairdryer and free toiletries. Ironing facilities are available upon request. Garden Terrace offers choice of local flavours and international dishes. Guests can swim in the pool. Staff at the 24-hour reception can assist you with tour arrangements and car rentals. Other facilities on site include currency exchange, laundry service and a prayer room. Swiss-Garden Hotel Bukit Bintang Kuala Lumpur is 1.4 km from Chinatown and 500 metres from Imbi Monorail station. Sultan Abdul Aziz Shah Airport is 30 km from the property. *Kindly note that the swimming pool will be temporarily closed throughout August 2025 for upgrading*

Couples in particular like the location – they rated it 8.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Located in the best-rated area in Kuala Lumpur, this hotel has an excellent location score of 8.5

    • Private parking at the hotel

    • Loyal Customers

    • There are more repeat guests here than most other properties.


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
2 twin beds
and
1 king bed
1 full bed
1 full bed
2 twin beds
1 king bed
2 twin beds
2 twin beds
2 twin beds
2 twin beds
2 twin beds
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • Jean
    Malaysia Malaysia
    The room is clean and the breakfast has a lot of choice. The view from the cafe rooftop is also Super Nice.
  • Bushra
    United Arab Emirates United Arab Emirates
    Great location. Clean comfortable rooms and friendly staff.
  • Cheng
    Malaysia Malaysia
    The hotel enjoys a strategic location, within walking distance of both Bukit Bintang and Chinatown. The front desk staff are exceptionally polite, helpful, and responsive.
  • Chandrima
    United Arab Emirates United Arab Emirates
    The location was excellent the housekeeping staff and the reception staff were excellent. The coffee shop manager was most graceful very nice person. The bell desk was very nice too.
  • Aashiq
    Sri Lanka Sri Lanka
    My expectations were average so i was not disappointed. TV, Bidet shower had to be fixed
  • Vandrew9
    Malaysia Malaysia
    Room was great ! Staff was very attentive ! Location is marvelous ! It's at the heart of Bukit Bintang and walking distance to everything ! across the road there is already a 7-11 , pedestrian passing is just outside the hotel , room was good ,...
  • Hamed
    Malaysia Malaysia
    The Executive king room is spacious. King size double bed with a sofa bed. The room was renovated but you can smell the glue from the wallpapers and unpleasant scent from drawers. It looked like the room was not used/booked frequentrly. The sink...
  • Andrew
    Australia Australia
    The room was spacious and well appointed. Very comfortable and a short walk to Bukit Bintang and Jalan Alor. The swimming pool is large and nicely set up. The gym has everything you need to do a workout and the equipment is well maintained. Fast...
  • Roger
    United States United States
    Good breakfast options. Great hotel - our stay was 5 nights. Central to Bukit Buntang district.
  • Alice
    Canada Canada
    This is our second time staying in this hotel and felt like we are coming home, our flight didn’t get in till after midnight and we were able to checked 2:30am, very grateful

Hotel area info

Restaurants

1 Restaurant On Site
  • Garden Terrace
    • Cuisine
      Malaysian • International
    • Open for
      Breakfast • Brunch • Dinner • High tea • Cocktail hour
    • Ambience
      Modern
    • Dietary options
      Halal

House rules

Swiss-Garden Hotel Bukit Bintang Kuala Lumpur takes special requests – add in the next step!
Check-in
From 3:00 PM to 12:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Refundable damage deposit
A damage deposit of MYR 100 is required on arrival. That's about $23. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property.
Children & Beds

Child policies

Children of all ages are welcome.

Children 13 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
Free
12+ years
Extra bed upon request
MYR 80 per person, per night

Prices for cribs aren't included in the total price. They'll have to be paid for separately during your stay.

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 5 rooms, different policies and additional fees may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBUnionPay credit cardCash

The fine print

Must-know information for guests at this property

As part of our exciting rebranding journey to become Grand Mercure Kuala Lumpur Bukit Bintang by

Accor, renovation works are currently in progress and are expected to continue until 30th September

2025.

Temporary Arrangements:

1.Hotel Entrance

Guest access will be temporarily redirected to Swiss-Garden Hotel Temporary Lobby, located at the

back of the hotel building. Directional signage will be provided to guide all arrivals.

2. Reception

The Lobby (Reception) will be relocated to Casuarina, Level 1, Swiss-Garden Hotel Bukit Bintang.

3. Coffee House

The Coffee House will be relocated to Level 6, Swiss-Garden Residences (South Tower).

Operating Hours : 6:30 AM – 10:00 PM

4. Parking Information

Guests arriving by car are advised to park at Swiss-Garden Residences, located next to the temporary

lobby. Clear signage will be in place to assist you with directions to both the parking and the check-in

area.

Ongoing improvements include exterior wall repainting and the installation of architectural façade

lighting to enhance the hotel's appearance and ambiance. Kindly note that the swimming pool will

be temporarily closed throughout August 2025 for upgrading works.

We are making every effort to minimize any inconvenience during this period. Your comfort remains

our top priority, and we truly appreciate your patience and understanding as we work to elevate your

future experience with us.

Thank you for your continued support during this exciting transformation. Should you require further

information, please do not hesitate to contact us.

A damage deposit of MYR 100 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property.

FAQs about Swiss-Garden Hotel Bukit Bintang Kuala Lumpur