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About this property

Set against limestone hills, The Banjaran provides a peaceful wellness retreat with its geothermal hot springs and a naturally heated swimming pool. A steam cave and ice baths are also available. Free WiFi is available throughout the property. The spacious villas at Banjaran Resort come with a private pool and outdoor hot tub. The spacious living rooms are fitted with a 49-inch TV. Butler services are available. The Banjaran Hotsprings Retreat is a 15-minute drive from Ipoh City. Guests who drive can enjoy free parking. Guests can approach the 24-hour front desk for currency exchange, tour arrangements, ticketing and concierge services. Ayurvedic therapies and traditional Malay healing rituals are available at the eco-friendly spa. It also has a fish foot spa and a well-equipped fitness center. Dining at Jeff’s Cellar : Reservation is essential 48 hours prior to your dining date.

Couples in particular like the location – they rated it 9.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Sunway Hotels & Resorts
Hotel chain/brand

Property highlights

    • Top Location: Highly rated by recent guests (9.5)

    • Want a great night's sleep? This property was highly rated for its very comfy beds.

    • Breakfast Info

    • Continental, Vegetarian, American, Buffet

    • Free Private Parking Available On Site

    • Activities:

    • Fitness center

    • Spa

    • Hot tub/Jacuzzi


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Availability

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Room Type
Number of guests
 
1 king bed
1 king bed
1 king bed
1 king bed
Bedroom 1
1 king bed
Bedroom 2
2 twin beds
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • Faisal
    Saudi Arabia Saudi Arabia
    If you dream … and got deep dreaming believe me you’ll never reach what in this resort They made it and they know what they are doing
  • Yen-ju
    United States United States
    The breakfast is excellent. Most of the dishes are order to cook. There're plenty of choices, from eastern to western style and fresh juice. The staffs are friendly and helpful. We, the whole family, enjoyed our breakfast. The steam cave, the...
  • Joanne
    Malaysia Malaysia
    The entire stay was very enjoyable, they have an amazing team at the Banjaran
  • Karmen
    Canada Canada
    This place met and exceeded my expectations. They fit us into the spa last minute for some wonderful massages, provided little bonuses on arrival (drinks in the room, chocolates, and afternoon tea service) and even a gift upon departure. The bed...
  • Richard
    Malaysia Malaysia
    Located within an area with 250 million caves. Very well maintained. Hot-spring tubs all over the resort.
  • Satish
    Malaysia Malaysia
    Had a wonderful stay at The Banjaran Hotsprings Retreat — truly a serene and rejuvenating experience. The environment was breathtaking, service was top-notch, and the breakfast was delicious. Highly recommended for a relaxing getaway!
  • Ying
    Malaysia Malaysia
    I really liked the environment, the friendly service, and the excellent facilities.
  • Thanaletchumy
    Malaysia Malaysia
    Room surrounded by nature and hot springs .. Love it❤️
  • Jessica
    Singapore Singapore
    Photos don’t do it justice, for the amount of comfort and tranquility this place provides, it’s amazing
  • Susan
    Malaysia Malaysia
    I love the room, the in room hot spring and pool. The food at the pomelo restaurant was superb especially the breakfast.

Area info

Restaurants

2 Restaurants On Site
  • Pomelo
    • Cuisine
      Malaysian • International
    • Open for
      Breakfast • Brunch • Dinner • High tea
    • Ambience
      Modern • Romantic
    • Dietary options
      Halal
  • Jeff's Cellar -Reservation is essential 48 hours prior to your dining date.
    • Cuisine
      International
    • Open for
      Dinner
    • Ambience
      Romantic

House rules

The Banjaran Hotsprings Retreat takes special requests – add in the next step!
Check-in
From 3:00 PM
Guests are required to show a photo ID and credit card at check-in.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children not allowed.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

Age restriction
The minimum age for check-in is 21
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardJCBCash

The fine print

Must-know information for guests at this property

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. Please note that the credit card used for the booking should correspond to the guest staying at the property.

Please note that hotel may contact the cardholder for verification purposes.

Please note that the credit card used for the booking should correspond to the guest staying at the property. Please note that hotel may contact the cardholder for verification purposes.

At check-in, guests must provide a record of full COVID-19 vaccination COVID-19 vaccination record requirement applies to all guests aged 18 and older; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.

Due to coronavirus (COVID-19), this property adheres to strict physical distancing measures.

FAQs about The Banjaran Hotsprings Retreat