The Pacific Sutera Hotel
About this property
Boasting an Olympic sized swimming pool and 5 dining options, The Pacific Sutera Hotel offers easy access to Sutera Harbor Golf & Country Club. Free WiFi is accessible throughout and for guests who drive, free parking is available. Featuring contemporary decor, every room is fitted with a flat-screen satellite TV, an electric kettle and a mini-bar. The private bathroom comes with a bath, a shower and free toiletries. Guests enjoy sea or golf course view. Cafe Boleh serves daily buffet breakfast and all day dining. Drinks and snacks are available at the Pool Bar, Lobby Lounge, Breeze Beach Club or Horizons Sky Bar and Cigar Lounge. Pampering massages are offered at the Chavana Spa and guests can play a game in the bowling alley. Staff at the 24/7 front desk are happy to assist you with outdoor activities and tour queries. Other facilities include a fitness center and a children's playground. IMAGO Shopping Mall and Sabah Museum are 1.1 mi from The Pacific Sutera Hotel. The nearest airport is Kota Kinabalu International Airport, 3.7 mi from the property.
Couples in particular like the location – they rated it 8.6 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
Most popular amenities
- 2 swimming pools
- Free Wifi
- Family rooms
- Free parking
- Airport shuttle
- Beachfront
- Tea/Coffee Maker in All Rooms
- Bar
- Private beach area
- Breakfast
Guest reviews
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Guests who stayed here loved
- John
United Kingdom“Beautiful facilities, lovely pool, staff were delightful and very helpful. A wonderful place to stay.” - Yanki
Hong Kong“Nice view, comfortable bed and pillow, bed is very big, room is big. Room service food price is reasonable and taste good.” 
Stanley
Malaysia“Location of the Hotel. it's located in the Kota Kinabalu city. Great and clean room.”- David
United States“Very nice place. The lobby and pool area are beautiful. The breakfast buffet and dinner buffet are great” 
Sunflower Malaysia“Facilities in the room very good & clean Shuttle bus with pleasant & friendly driver Fast check in/out”- Jingshi
South Korea“Pool, breakfast, sunset view, sky bar, lobby, marina view, water sports activities” - Ang Malaysia“Room was clean and beautiful Seaview was awesome Has an awesome stroll along the sea”
- Cynthia United States“Love the ocean view it was gorgeous. Like the landscape of the properties. Room were clean.”
Jennybeemnl
Philippines“Good room and very nice service throughout - concierge, reception, pool, restaurant, housekeeping. Very nice ambience - sunset view at sky lounge, beach, harbour, pool. Also nice lights at night”- Kang Malaysia“room is clean and comfortable. breakfast also nice the seavies vary nice”
Area info
Restaurants
- Cafe Boleh
- CuisineInternational
- AmbienceFamily-friendly
- Silk Garden
- CuisineChinese • Asian
- Open forLunch • Dinner
- AmbienceFamily-friendly • Modern
House rules
Child policies
Children of all ages are welcome.
Children 13 and above will be charged as adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.
The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.
All cribs and extra beds are subject to availability.
The fine print
From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.
To all non-Malaysian residents that booking Family Escapade at The Pacific (Residence of Malaysia Only) rate will be subject to a penalty surcharge of RM 250.00 net per room per night (stay period: now till 30 September 2024) and RM 255.00 net per room per night (stay period: 1 October 2024 till 31 March 2025). Upon check-in, guests will be required to present their Malaysia Resident ID/PR to confirm their rate entitlement.
Stay 3 Nights or More and Enjoy 2 Complimentary Rounds of Bowling
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform The Pacific Sutera Hotel of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A damage deposit of MYR 200 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property.
