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About this property

In the heart of Kuala Lumpur, just a 10-minute drive from the famous Kuala Lumpur Twin Towers, UPac Hotel has well-furnished rooms with air conditioning and free Wi-Fi access at all areas. Just a 10-minute drive from the popular Chinatown district and a Petaling Street, the hotel is also a 1-hour drive from Kuala Lumpur International Airport. Southgate Complex is just a 5-minute walk away. Comfortable rooms at UPac have clean linen sheets and a private bathroom with hot/cold shower facilities. Ironing facilities as well as a hairdryer are available upon request. The 24-hour front desk is happy to assist with luggage storage. Free parking facilities are available. Guests can also utilize the computer available at the front desk counter. While the hotel does not have a restaurant, local eateries serving Halal dishes are available just a 1-minute walk away.

Couples in particular like the location – they rated it 8.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

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Hotel chain/brand

Property highlights

    • Top Location: Highly rated by recent guests (8.1)

    • Breakfast Info

    • Continental

    • Loyal Customers

    • There are more repeat guests here than most other properties.


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Availability

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Room Type
Number of guests
 
1 full bed
1 full bed
1 full bed
1 twin bed
and
1 full bed
2 twin beds
2 twin beds
2 twin beds
1 full bed
1 twin bed
2 queen beds
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • Elzubair
    Saudi Arabia Saudi Arabia
    I liked the easy check in and comfortable beds and clean rooms, also it was easy to find the hotel and the basic services like groceries and local restaurants are very near to the hotel. Kudos to Matthew for delivering 5-star service at a 2-star...
  • Genrose
    Philippines Philippines
    The staff were very accommodating and helpful. They waited for us to arrive even though it was already so late.
  • Habib
    Netherlands Netherlands
    The check-in process was very quick and everything was prepared quickly. The front-desk staff was very kind and exceptional.
  • Nicole
    Philippines Philippines
    It was in a nice location so it was very convenient to go home to. And the facilities are nice like the laundry and ironing area. Bed was soft and clean.
  • Muhammad
    Malaysia Malaysia
    First, friendly and helpful staff. The room is very clean, pleasent smell, comfortable bed. High pressure water in bathroom. Besides, got secure basement parking for free. other than that, got laundry, fridges and dispenser. Much worth it for its...
  • Wardina
    Malaysia Malaysia
    Friendly staff. But if you want to explain something to your customer, please don't too fast😅. Overall okay.
  • Aifaa
    Malaysia Malaysia
    I love the location of the hotel and the parking is free and secured.
  • Lim
    Malaysia Malaysia
    Nice and friendly staff.. Good location, good WiFi connection in room and public area, have private parking with pre booking. Sound proof and non smoking room is the best 👍🏻
  • Mufag
    Libya Libya
    It was a good stay. The place is clean and quiet. The receptionist Mr Matthew was also very friendly.
  • Uros
    Hong Kong Hong Kong
    The room was really clean and comfortable, great value. Super friendly and welcoming staff really made us feel like we're at home! Azu was kind, always available and made sure check-in and our stay is smooth and pleasent. Jainal did a great job...

Hotel area info

House rules

Swing & Pillows - KL Sg Besi, Kuala Lumpur takes special requests – add in the next step!
Check-in
From 3:00 PM to 12:00 AM
Check-out
From 7:00 AM to 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Refundable damage deposit
A damage deposit of MYR 100 is required on arrival. That's about $23. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property.
Children & Beds

Child policies

Children of all ages are welcome.

Children 13 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
VisaMastercardCash

The fine print

Must-know information for guests at this property

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

A damage deposit of MYR 100 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property.

FAQs about Swing & Pillows - KL Sg Besi, Kuala Lumpur