Hotel
Travel Sustainable property

CityLife Auckland

171 Queen Street, 1010 Auckland, New Zealand – Excellent location – show map

Excellent location – rated 9.4/10! (score from 1038 reviews)

Real guests • Real stays • Real opinions

8.5
Very Good
1,038 reviews

staff was extremely attentive & helpful, especially Brian who kept checking on a taxi problem I had & resolved it

Chris United States of America

proximity to harbor, Queens street. clean. friendly staff. except, we stayed 3 nights, stored luggage, but when one person at front desk allowed my grown daughter to use ladies restroom “after we had checked out” and were awaiting our ride, a man at front desk objected!!!

Caroline United States of America

The room was spacious. The kitchen was great. And we loved having the washer and dryer over our 5 night stay. Loved the AC!!!!

Ainsworth United States of America

Staff are excellent, helpful and responsive to every request

Grant United States of America

The room was really nice and modern, a good size for a short stay with great facilities and relatively quiet considering its location! The bed was nice and comfortable. Superb central Auckland location, it was nice to see the top part of the Sky Tower from the room. The staff were also professional and efficient. Good wifi access, and the valet parking service was nice as well - it is $45 though...probably about $10-$15 overpriced if I'm being honest. But in saying that, it was nice to stay in Central Auckland and have a car parking option!

Jonathan New Zealand

Great service, excellent location within walking distance, rooms comfortable and quiet.

Adele New Zealand

Couldn't fault the location, the room was lovely and the bed very comfortable.

Gail New Zealand

Spacious room with everything required. Easy checkin process. Comfortable.

Phil New Zealand

Staff were friendly and helpful, car valet service was quick and easy. Complimentary upgrade on arrival was a great surprise!

Sophie New Zealand

Location was great. We got 15% off our breakfast at the coffee club as guests which I thought was awesome.

Kodi New Zealand
8.5
Very Good
1,038 reviews
  • What guests loved the most:
  • “staff was extremely attentive & helpful, especially Brian who kept checking on a taxi problem I had & resolved it”
    Chris Chris United States of America United States of America
  • “proximity to harbor, Queens street. clean. friendly staff. except, we stayed 3 nights, stored luggage, but when one person at front desk allowed my grown daughter to use ladies restroom “after we had...”
    Caroline Caroline United States of America United States of America
  • “The room was spacious. The kitchen was great. And we loved having the washer and dryer over our 5 night stay. Loved the AC!!!!”
    Ainsworth Ainsworth United States of America United States of America
  • “Staff are excellent, helpful and responsive to every request”
    Grant Grant United States of America United States of America
  • “The room was really nice and modern, a good size for a short stay with great facilities and relatively quiet considering its location! The bed was nice and comfortable.”
    Jonathan Jonathan New Zealand New Zealand
  • “Great service, excellent location within walking distance, rooms comfortable and quiet.”
    Adele Adele New Zealand New Zealand
  • “Couldn't fault the location, the room was lovely and the bed very comfortable.”
    Gail Gail New Zealand New Zealand
  • “Spacious room with everything required. Easy checkin process. Comfortable.”
    Phil Phil New Zealand New Zealand
  • “Staff were friendly and helpful, car valet service was quick and easy. Complimentary upgrade on arrival was a great surprise!”
    Sophie Sophie New Zealand New Zealand
  • “Location was great. We got 15% off our breakfast at the coffee club as guests which I thought was awesome.”
    Kodi Kodi New Zealand New Zealand

Categories:

  • Staff9.1
  • Facilities8.7
  • Cleanliness9.1
  • Comfort9.1
  • Value for money8.4
  • Location9.4
  • Free WiFi9.1

Stay in the heart of Auckland – Excellent location – show map

You're eligible for a Genius discount at CityLife Auckland! To save at this property, all you have to do is sign in.

Offering spacious accommodations in the heart of Auckland CBD (Central Business District), CityLife Auckland features a fitness center, an indoor heated pool and unlimited free WiFi.

All accommodations includes a flat-screen TV with satellite channels, an private bathroom with bathrobes and luxury toiletries. Some rooms have a cooking and laundry facilities.

CityLife Auckland is located only 1,000 feet from the iconic Sky Tower and a 10-minute walk from the ferry terminal and Viaduct Harbor.

This is our guests' favorite part of Auckland, according to independent reviews.

Couples in particular like the location – they rated it 9.5 for a two-person trip.

CityLife Auckland has been welcoming Booking.com guests since Nov 19, 2009

Show me more
Most popular amenities
Indoor swimming pool
Private Parking
Free WiFi
Family rooms
Non-smoking rooms
Fitness center
24-hour front desk
Facilities for disabled guests
Laundry
Elevator

Property Highlights

Located in the heart of Auckland, this hotel has an excellent location score of 9.4

Private parking at the hotel

Saved to 4110 lists

Availability

Select dates to see this property's availability and prices

Room Type
Sleeps
 
1 queen bed
1 queen bed
2 queen beds
3 queen beds
1 queen bed
or
2 twin beds
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Travel Sustainable property
Travel Sustainable property
This property is part of the Travel Sustainable program, which means it’s taken significant steps to make your stay more sustainable.
Closest beaches

  • Masefield Beach

    8.0 Very good beach
    1.5 miles from property

  • Hamilton Beach Reserve

    7.5 Good beach
    1.6 miles from property

  • Sentinel Beach

    8.8 Excellent beach
    1.7 miles from property

  • Home Bay Beach

    7.6 Good beach
    1.8 miles from property
Guest reviews
Categories:
Staff
9.1
Facilities
8.7
Cleanliness
9.1
Comfort
9.1
Value for money
8.4
Location
9.4
Free WiFi
9.1

Select topics to read reviews:

See what guests loved the most:

  • Chris
    United States of AmericaUnited States of America
    “staff was extremely attentive & helpful, especially Brian who kept checking on a taxi problem I had & resolved it”
  • Caroline
    United States of AmericaUnited States of America
    “proximity to harbor, Queens street. clean. friendly staff. except, we stayed 3 nights, stored luggage, but when one person at front desk allowed my grown daughter to use ladies restroom “after we had checked out” and were awaiting our ride, a man...”
  • Ainsworth
    United States of AmericaUnited States of America
    “The room was spacious. The kitchen was great. And we loved having the washer and dryer over our 5 night stay. Loved the AC!!!!”
  • Grant
    United States of AmericaUnited States of America
    “Staff are excellent, helpful and responsive to every request”
  • Jonathan
    New ZealandNew Zealand
    “The room was really nice and modern, a good size for a short stay with great facilities and relatively quiet considering its location! The bed was nice and comfortable. Superb central Auckland location, it was nice to see the top part of the Sky...”
  • Adele
    New ZealandNew Zealand
    “Great service, excellent location within walking distance, rooms comfortable and quiet.”
  • Gail
    New ZealandNew Zealand
    “Couldn't fault the location, the room was lovely and the bed very comfortable.”
  • Phil
    New ZealandNew Zealand
    “Spacious room with everything required. Easy checkin process. Comfortable.”
  • Sophie
    New ZealandNew Zealand
    “Staff were friendly and helpful, car valet service was quick and easy. Complimentary upgrade on arrival was a great surprise!”
  • Kodi
    New ZealandNew Zealand
    “Location was great. We got 15% off our breakfast at the coffee club as guests which I thought was awesome.”
Property questions and answers
Browse questions from guests for anything extra you want to know about the property
  • hello my name is Lara Hastings and i am looking for accommodation for the Sky tower Fire brigade challenge from the 21st to the 23rd may for 7 adults ..
    Hi Lara Please contact reservations for a quote Kind Regards Citylife Auckland
    Answered on 11 February 2021
  • Hi how much is the parking and can we reserve?
    The hotel offers Valet Parking - $45 per car per night This service cannot be pre-booked but can be arranged on arrival (subject to availability)
    Answered on 17 April 2021
  • Is late checkout available?
    We can note this in your booking; requests like these are subject to availability.
    Answered on 10 April 2021
  • Are you allowed to smoke out on the balcony??
    Citylife Auckland is 100% non-smoking
    Answered on 9 June 2021
  • Can the rooms be made up as twin rooms not doable
    Yes Superior rooms
    Answered on 28 June 2020
Hotel area info *
Amenities of CityLife Auckland
Most popular amenities
Indoor swimming pool
Private Parking
Free WiFi
Family rooms
Non-smoking rooms
Fitness center
24-hour front desk
Facilities for disabled guests
Laundry
Elevator
Bathroom
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower
Bedroom
  • Alarm clock
Kitchen
  • Electric kettle
Activities
  • Diving
    Additional chargeOff-site
  • Bowling
    Additional chargeOff-site
  • Cycling
    Off-site
  • Canoeing
    Additional chargeOff-site
  • Windsurfing
    Additional chargeOff-site
  • Fishing
    Additional chargeOff-site
  • Golf course (within 2 miles)
    Additional charge
  • Tennis court
    Off-site
Living Area
  • Sitting area
  • Desk
Media & Technology
  • Flat-screen TV
  • Satellite channels
  • Radio
  • Telephone
Internet
WiFi is available in all areas and is free of charge.
Parking
Private parking is available on site (reservation is not needed) and charges may apply.
  • Valet parking
  • Parking garage
  • Accessible parking
Front Desk Services
  • Concierge
  • Baggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/out
  • 24-hour front desk
Entertainment & Family Services
  • Babysitting/Child services
    Additional charge
Cleaning Services
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
  • Business center
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Safe
General
  • Air conditioning
  • Smoke-free property
  • Heating
  • Carpeted
  • Elevator
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
Indoor swimming pool
  • Open all year
  • Pool/Beach towels
Spa
  • Fitness center
Languages Spoken
  • Afrikaans
  • English

House rules

CityLife Auckland takes special requests – add in the next step!

Check-in

From 2:00 PM

Check-out

Until 10:00 AM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Refundable damage deposit

A damage deposit of NZD 200 is required on arrival. That's about 127.54USD. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property.

Children & Beds

Child policies

Children of all ages are welcome.

Children 15 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0+ years
Extra bed upon request
NZD 55 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

No age restriction

There's no age requirement for check-in

Pets

Pets are not allowed.

Groups

When booking more than 4 rooms, different policies and additional supplements may apply.

Mastercard Visa Eftpos JCB Diners Club American Express CityLife Auckland accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Please note that there is a 1.5% charge when you pay with a credit card.

Please note that this property requires a credit card pre-authorization or cash deposit upon check in to cover any incidental charges.

You can request your preferred bedding configuration in the Special Request Box at the time of booking. Please note that the bedding configuration is not guaranteed and will be confirmed upon arrival, subject to availability.

Please note that the vehicle entrance is on Durham Street West.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Guests under the age of 18 can only check in with a parent or official guardian.

A damage deposit of NZD 200 is required on arrival. That's about 127.54USD. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property.

FAQs about CityLife Auckland

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Yes, CityLife Auckland is popular with guests booking family stays.

  • Room options at CityLife Auckland include:

    • Apartment
    • Suite
    • Twin/Double

  • CityLife Auckland is 650 feet from the center of Auckland.

  • CityLife Auckland offers the following activities/services (charges may apply):

    • Fitness center
    • Cycling
    • Bowling
    • Diving
    • Fishing
    • Tennis court
    • Canoeing
    • Windsurfing
    • Golf course (within 2 miles)
    • Swimming pool

  • The prices at CityLife Auckland may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Check-in at CityLife Auckland is from 2:00 PM, and check-out is until 10:00 AM.