nothing

lovely

Stayed in July 2022

Expensive, expected all-inclusive for the price.

Spacious rooms, kitchens in the rooms with good views. There are multiple pools restaurants within this resort and convenience stores around the properties.

Stayed in June 2022

The room doors are indeed quite loud and the coffee could be better, but overall we were very satisfied.

We got a lovely, spacious seaview room, the beds are extremely comfortable, the garden is beautiful, the breakfast is great and it is until 10:30, treasure on a holiday. The staff was really nice and thoughtful, we were given flowers and bottles of champaign for our anniversary and my husbands birthday, this is really kind. The location of hotel is one of the best and there is free parking which is really convenient. We loved our stay and wouldn’t choose other hotel for next time!

Stayed in May 2022

Fantastic facilities, spotlessly clean rooms, a great breakfast buffet.

Stayed in June 2022

clean efficient well run

everything we needed and wanted was at hand

Stayed in June 2022

Towards end of our stay our room wasn't cleaned. It was just given a quick tidy. Not a big deal but for 4* hotel i expected better. There were hungry cats at the property and I couldn't stop thinking about them. I didn't enjoy the choice of drinks. I like sweet drinks wine and cider. I was told that they only have dry wines. However, in Madeira they have local medium sweet wine. They also have very tasty local cider but the hotel only had imported one . I didn't see recycling bins or how how environment friendly they are. I feel that good hotel should be actively involved in improving local life. I feel that good hotel group would support animal aid, local businesses, and environmental projects. I didn't see enough of that at this hotel.

Friendly and helpful staff. I found our room to be spacious and well equipped ( toiletries, sewing kit, air dryer, bathrobes & slippers all this were provided) Good breakfast and dinner. They served something different every night.

Stayed in May 2022

Please bring back the free bus to Funchal as that would’ve made things a lot cheaper and convenient! :)

Great breakfast, lovely staff, amazing hotel… nothing not to like. As under 30s we we’re a bit apprehensive as it seemed like a resort more preferable to older generations, but it suited us to a T. The perfect combination of activities, spa and drinks. Could not recommend any more. Also a massive shout out to a gentleman… we think his name was Renata? Didn’t quite catch it? But he recommended us the caipirinhas on our first night lol… what a lovely member of staff and he even taught us some Portuguese! Also a very polite young chap with glasses was very helpful. Thanks again, you made our stay really special . <3

Stayed in June 2022

nil

location, facilities and very well maintained gardens and pools

Stayed in May 2022

BED

Excellent facilities and bedroom. Newly decorated with lots of space, cupboards and nice. Well equipped bathroom (bidet, facial tissues, shaving mirror and strong lighting). Breakfast exceptional, quality first class and everything one could want - hot and cold. Rather large development a little outside main city but excellent 10 minute bus service. VERY SAFE, VERY PROFESSIONAL. Pool area, gardens and sun beds exceptional

Stayed in May 2022