Kigali Serena Hotel
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About this property
Elegant Accommodations: Kigali Serena Hotel in Kigali offers spacious rooms with private balconies and terraces. Each room features air-conditioning, free WiFi, and modern amenities. Wellness and Leisure: Guests can enjoy spa facilities, a sauna, fitness center, and a year-round outdoor swimming pool. The hotel also provides yoga and fitness classes, ensuring a relaxing and active stay. Dining Experience: The family-friendly restaurant serves African, Indian, American, and international cuisines. Breakfast includes local specialties, warm dishes, fresh pastries, and a variety of beverages. Prime Location: Located 6.8 mi from Kigali International Airport, the hotel is close to attractions such as the Belgian Peacekeepers Memorial (3-minute walk) and Kigali Genocide Memorial (3.1 mi).
Couples in particular like the location – they rated it 8.9 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
Most popular amenities
- Outdoor swimming pool
- Free Wifi
- Airport shuttle
- Fitness center
- Free parking
- Spa
- 2 restaurants
- Tea/Coffee Maker in All Rooms
- Bar
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Guest reviews
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Guests who stayed here loved
- Claudine
Rwanda“Very friendly people Very clean In the heart of kigali” - Mitchell
United States“location was great, open to the pool. I wa surprised ot have gluten free options.” - Miriam United States“Beautiful hotel with a fantastic spa, great gym, excellent cuisine, and amazing staff”
Arthur United States“The Serena is a luxury hotel offering for tourism a variety of dining options, pool, very good spa, bar and comfortable rooms. The breakfast buffet was outstanding. The staff was friendly and accomadating. I spent 2 nights in Kigali for site...”- Lisbeth United States“The food at Serena is amazing. I have stayed there six times”
- Kristi United States“It was very clean and the staff was helpful and friendly. It is in the business district which is a nice area of the city.”
Joyce
Canada“This is a beautiful hotel with very large and comfortable rooms. Great bathroom. We had a balcony as we were looking over the pool. Breakfast buffet was delicious and dinner buffet was good if you like to eat dinner that way! Comfortable lounge to...”- Gregory Rwanda“The Serena downtown Kigali is a popular hotel in town, and it has a very good reputation for stay-cations. My wife and I decided to try this out for our anniversary, and it was a pleasant stay. We had a nice massage in their spa and poolside...”
- Ann
Nigeria“Delicious and bountiful buffet. Espresso drinks in addition to coffee/tea etc. Fresh juices.” - Florence
Uganda“Very quiet, excellent breakfast buffet, very large and comfortable room. Great desk for work and internet fast and reliable”
Hotel area info
Restaurants
- The Milima restaurant
- CuisineAfrican • American • Indian
- Open forBreakfast • Brunch • Lunch • Dinner
- AmbienceTraditional
- Dietary optionsKosher • Gluten-free • Dairy-free
- Sokoni Cafe and Bar
- CuisineInternational
- AmbienceFamily-friendly
- Dietary optionsVegan • Gluten-free • Dairy-free
House rules
Child policies
Children of all ages are welcome.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.
The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.
All cribs and extra beds are subject to availability.
The fine print
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Kigali Serena Hotel of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.
Due to coronavirus (COVID-19), this property adheres to strict physical distancing measures.
Due to the coronavirus (COVID-19), make sure you're booking this property in accordance with the destination's local government guidelines, including (but not limited to) the purpose of travel and maximum group size.
Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.
Medical monitoring is available for guests quarantined due to coronavirus (COVID-19). This may be provided in person or virtually, depending on the property type and location.
A negative coronavirus (COVID-19) PCR test result is mandatory to check in to this property.
