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Located 5 minutes' walk from the attractions of downtown Gatlinburg, this hotel is 1 mile from the Great Smoky Mountains National Park. Features include a grab-and-go breakfast and an outdoor pool. Crossroads Inn & Suites includes cable TV and free WiFi. A microwave and refrigerator are also provided and free coffee is served in the morning. A fitness center is located on site and laundry facilities are available. The Gatlinburg Convention Center is a 15 minutes' walk from Crossroads Inn & Suites. Pigeon Forge and Dollywood Amusement Park are just 15 minutes from the hotel by car. Please note that the elevator will be unavailable from 25-12-2023 to 31-03-2024. During this period, guests must use the stairs.

Couples in particular like the location – they rated it 8.9 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top Location: Highly rated by recent guests (8.9)

Free Private Parking Available On Site


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
Bedroom 1:
1 king bed
Bedroom 2:
2 queen beds
1 king bed
1 king bed
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Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.0
Facilities
7.6
Cleanliness
7.9
Comfort
8.0
Value for money
7.9
Location
8.9
Free WiFi
7.9
Select topics to read reviews:

See what guests loved the most:

  • Knapper
    United States of America United States of America
    The location was so nice. Could walk to everything.
  • Drobot
    United States of America United States of America
    The location was excellent. We were able to walk to everything in Gatlinburg from the hotel. The lady at the front desk was very nice and helpful.
  • Suzann
    United States of America United States of America
    Bed was super comfortable. The breakfast was the usual hotel buffet fare.

Area info

Amenities of Crossroads Inn & Suites

Most popular amenities
  • Outdoor swimming pool
  • Free WiFi
  • Free parking
  • Non-smoking rooms
  • Facilities for disabled guests
  • Tea/Coffee Maker in All Rooms
Bathroom
  • Toilet paper
  • Towels
  • Bathtub or shower
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Bathtub
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
View
  • Pool view
Outdoors
  • Outdoor furniture
  • Balcony
Kitchen
  • Microwave
  • Refrigerator
Room Amenities
  • Socket near the bed
  • Clothes rack
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Telephone
  • TV
Food & Drink
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is available on site (reservation is needed).
    Services
    • Daily housekeeping
    • Vending machine (snacks)
    • Vending machine (drinks)
    • Fax/Photocopying
    • Laundry
      Additional charge
    Safety & security
    • Fire extinguishers
    • CCTV outside property
    • CCTV in common areas
    • Smoke alarms
    • Security alarm
    • Key card access
    • 24-hour security
    General
    • Designated smoking area
    • Air conditioning
    • Smoke-free property
    • Heating
    • Carpeted
    • Facilities for disabled guests
    • Non-smoking rooms
    • Iron
    Accessibility
    • Toilet with grab rails
    • Wheelchair accessible
    • Upper floors accessible by elevator
    Outdoor swimming pool
    • Seasonal
    • All ages welcome
    • Heated pool
    • Saltwater pool
    • Shallow end
    • Pool/Beach towels
    • Beach chairs/Loungers
    • Beach umbrellas
    Spa
    • Kids' pool
    • Beach chairs/Loungers
    Languages Spoken
    • English

    House rules

    Crossroads Inn & Suites takes special requests – add in the next step!

    Check-in

    From 4:00 PM to 12:00 AM

    Guests are required to show a photo ID and credit card at check-in

    Check-out

    Until 11:00 AM

     

    Cancellation/
    prepayment

    Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

    Children & Beds

    Child policies

    Children of all ages are welcome.

    Children 18 and above will be charged as adults at this property.

    To see correct prices and occupancy info, add the number and ages of children in your group to your search.

    Crib and extra bed policies

    Cribs and extra beds aren't available at this property.

    Age restriction

    The minimum age for check-in is 21

    Pets

    Pets are not allowed.

    Mastercard Visa Discover American Express Crossroads Inn & Suites accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

    The fine print
    Must-know information for guests at this property

    Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

    Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

    Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

    FAQs about Crossroads Inn & Suites

    • Room options at Crossroads Inn & Suites include:

      • Quad
      • Double
      • Suite
      • Apartment
      • Studio

    • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

    • Check-in at Crossroads Inn & Suites is from 4:00 PM, and check-out is until 11:00 AM.

    • Crossroads Inn & Suites is 2,800 feet from the center of Gatlinburg. All distances are measured in straight lines. Actual travel distances may vary.

    • Crossroads Inn & Suites offers the following activities/services (charges may apply):

      • Swimming pool

    • The prices at Crossroads Inn & Suites may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.