About this property

Offering an exceptional location directly on San Antonio's famous River Walk, this city centre hotel is within walking distance of popular attractions, including the Alamo, and features many modern conveniences. The Hilton Palacio del Rio boasts an ideal location directly across from the Henry B. Gonzalez Convention Center. The Arneson River Theatre is also situated adjacent to the hotel. HemisFair Park can also be found only seconds away along with a number of area golf courses. On-site at the Hilton Palacio del Rio, guests can enjoy an outdoor swimming pool as well as a modern fitness centre. There are also several dining options located on-site. The hotel also provides guests with private balconies in every guestroom.

Couples particularly like the location — they rated it 9.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Hilton Hotels & Resorts
Hotel chain/brand
Hilton Hotels & Resorts

Property highlights

    • Situated in the real heart of San Antonio, this hotel has an excellent location score of 9.1

    • Want a great night's sleep? This hotel was highly rated for its very comfy beds.

    • Private parking available


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 double beds
2 double beds
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 sofa bed
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Sustainability

This property has 3 third-party sustainability certifications.
  • ISO 14001:2015 Environmental management system
    ISO 14001:2015 Environmental management system
    Certified by: DEKRA Certification, Inc.
  • ISO 50001:2018 Energy management systems
    ISO 50001:2018 Energy management systems
    Certified by: DEKRA Certification, Inc.
  • ISO 9001:2015 Quality management systems
    ISO 9001:2015 Quality management systems
    Certified by: DEKRA Certification, Inc.

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location

Select topics to read reviews:

Guests who stayed here loved

  • Beverley
    South Africa South Africa
    Staff were so friendly! Comfortable room right on river walk. Check in process very informative.
  • Philippe
    France France
    Hotel in downtown San Antonio, a 15-minute walk from Fort Alamo, with a room featuring a balcony overlooking the riverwalk
  • Vasquez
    United States United States
    Everyone was very family friendly. Staff was amazing had a wonderful time. Staff everywhere always willing and wanting to help that just made my stay even more amazing
  • Shelly
    Australia Australia
    Great location and good facilities available within the hotel.
  • Marlena
    United States United States
    Service was phenomenal, staff was professional and friendly.
  • Wesley
    United States United States
    Breakfast was very good and we loved eating outdoors.
  • Carolyn
    United States United States
    Staff were all helpful and courteous, couldn't be more helpful. Michael was extremely helpful with directions from here to locations we wanted to visit.
  • Elham
    Egypt Egypt
    The reception personnel and housekeeping were excellent. The in room safety box was not working but the staff responded very quickly and fixed it.
  • Andy
    New Zealand New Zealand
    The location on the Riverwalk, and proximity to the Alamo. Friendly staff.
  • Dean
    Ireland Ireland
    location amazing, everything walking distance. lovely hotel.

Hotel surroundings

Restaurants

2 restaurants on site
  • River's Edge Cafe and Patio Bar
    • Cuisine
      American
    • Open for
      Breakfast
    • Ambiance
      Family friendly
  • River's Edge Cafe
    • Cuisine
      American • Mexican
    • Open for
      Breakfast • Lunch • Dinner
    • Ambiance
      Family friendly

Facilities of Hilton Palacio del Rio

Great facilities! Review score, 8.7

Most popular facilities

  • Outdoor swimming pool
  • Private parking
  • WiFi
  • Non-smoking rooms
  • Family rooms
  • Fitness centre
  • 2 restaurants
  • Facilities for disabled guests
  • Bar

Outdoors

  • Terrace

Media & Technology

  • Telephone

Food & Drink

  • Coffee house on site
  • Kid meals
  • Snack bar
  • Bar

Internet
WiFi is available in the rooms and costs US$15 per 24 hours.

Parking
Private parking is possible at a location nearby (reservation is not possible) and costs US$55 per day.

  • Valet parking

Reception services

  • Concierge service
  • Luggage storage
  • Express check-in/check-out
  • 24-hour front desk

Cleaning services

  • Daily housekeeping
  • Dry cleaning
  • Laundry

Business facilities

  • Business centre
    Additional charge
  • Meeting/banquet facilities

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box

General

  • Shared lounge/TV area
  • Vending machine (snacks)
  • Air conditioning
  • Non-smoking throughout
  • Lift
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms

Accessibility

  • Visual aids: Braille
  • Wheelchair accessible

Outdoor swimming pool
Free!

  • Open all year
  • All ages welcome

Wellness

  • Fitness
  • Sun loungers or beach chairs
  • Fitness centre

Languages spoken

  • English
  • Spanish

House rules

Hilton Palacio del Rio takes special requests - add in the next step!
Check-in
From 16:00 to 23:30
Guests are required to show a photo identification and credit card upon check-in
Check-out
Until 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 18 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction
The minimum age for check-in is 21
Pets
Pets are not allowed.
Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
Cards accepted at this hotel
American ExpressVisaMastercardDiners ClubJCBDiscover

The fine print

Need-to-know information for guests at this property

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Please note carrying a weapon on hotel premises is prohibited and violators may be subject to arrest for criminal trespass under applicable law.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

FAQs about Hilton Palacio del Rio