“Very friendly staff, good food, very clean, Man behind the desk, Ben, was outstanding!!! He helped with limo sevice, etc. Room was comfortable, TV worked well, room temperature good. However, telephone, never hooked up so unable to communicate with front desk, order food etc., No newspapers, No maid service when I asked for it after I was asked if I wanted it.”

“We enjoyed the hotel greeters, food was excellent , location was in close proximity to our tourist attractions , pool, security and friendliness of everyone. The rooms and hallways were very quiet.”

“The service was amazing. All staff members I came in contact with were warm, friendly and very helpful. I did eat at the hotels restaurant location for dinner. The food was fresh and flavorful and the staff was amazing! The hotel was also very accommodating despite being in a pandemic. They did require reservations for use of the gym, pool and restaurant, which gave me a sense of security.”

“Beautiful hotel. Great amenities. Great location being attached to the mall of America. Very friendly and helpful staff. Easy parking. Restaurant had great food. Room service available.”

“Upscale accommodations with convenient Location to Mall of America & the Airport.”

“excelente, comodidad para la ocasión adonde íbamos y tuvimos q salir del lugar, muy contento la verdad!!”“0”

“I appreciated the gifts that were given to us Easy access to the mall”

“The staff was very responsive to my requests. The room was clean and well equipped.”

“The view from our high floor room was nothing short of spectacular. Customer service was the best we've seen in years and pleasantly consistent - which is a rarity these days. I personally enjoyed the security features of the internal elevators requiring room key authentication to get to the desired floor beyond the public floors. More modern hotels today can learn from your example of what service should be. We will be back. (SAZ)”

“The rooms and the location are pretty good. A little expensive but worth it”