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It was convenient for the four of us, able to relax and sleep despite the traffic. The shower was a good, not too hard but just perfect.

Good location and very convenient. Friendly staff.

All the staff was established helpful and nice, but a special mention to the lady in the shift on Monday late at night that prepared me a delicious dish of chicken wings late in the night.

The Most~ Breakfast. EMPLOYEE "O" (the Breakfast Supervisor) stands out 100%. He does his job with excellence. His task is not just the work of filling tummies!! **on that note, it is very apparent he has taken a food handling course. (His job, to ensure we don't get sick after because of poor food safety) ** He deals with sleepy grumpy People, answering questions and filling needs faithfully, most consistently, and with a gentle grace and patience. The two mornings we were there...December 16-17 2023 "O" quietly served us, quietly and with intent. He did this to all those eating there. It was like we meant the World to him. Intent~ "O" kept filling up the food right to the end....for all the late comers. His intent delivers the standards of Best Western. From all the staff we had met I will remember one face and one face only ~ "O" the gentle servant..... the Face of Best Western Bloomington, Minneapolis 2023! Congratulations Best Western, hiring "O" is so much beyond Diversity. His work effort, the standard of cleanliness, knowlng the importance of cleaning a table top vs. a seat, keeping separate cloths (my biggest pet pieve.) He worked to be a blessing to all. I don't know too many with the same "chutzpah", drive to excellence!! This young man encourages us to return again, by his ACTIONS! And, because our stay was close to the standards we expected, we will return. The Price was good, the Equipment good , value very good....as good as the ad promised. We both appreciated our stay~ 'O" took it to a new level.... That alone made all the difference. Post Note: the Employees we did encounter were "ok". There were no issues; however they did not come close to the Standards WE EXPERIENCED WITH "O". Daniel and Michelle Riedner. (204.999.0065) .

Excellent location. Great evening free happy hour. Very good restaurant. Free airport shuttle.

Everything very well excellent people attending

Night shift receptionist was really nice!

Staff were excellent. Very good to have a bar serving food which we found was very good and excellent value.

Breakfast was not included. The restaurant was available for breakfast, lunch, and dinner at the coffee shop or diner.. Rooms were clean, beds were great. Pool was fun. Staff was very accommodating. We actually stayed our first and last night of our trip. and were quite content.

Very nice place. Very clean room.

Excellent location. Shuttle to the airport worked well. Staff were very, very helpful!

Location was close to the Mall of America. Breakfast was a good variety of things to eat.

The hotel is clean, smells fresh, and the room is very comfortable. The staff are friendly and welcoming, and the location is convenient with free parking available. Great value overall

I liked the location because it was close to the Mall of America.

The room was much larger than I expected. I was overjoyed when we walked through the door!

Lovely staff. Great food in the hotel restaurant. Very good gym. Nice and quiet hotel. Big rooms.

location is near the Mall of America

Property smelled great in lobby- coffee-bright open space for check in on second floor. Check in desk clerk had a genuine smile and checked me in early and quickly.

Stayed here many times, enjoy the layout and the fact rooms have been updated

We had a king room which was very spacious. The white bedding was very bright and clean. The bed and pillows were comfortable.

The shuttle bus excellent and Randy the driver came into the airport to look for me Room very clean. Toiletries provided. Coffee maker, fridge and microwave in room. Bed really comfortable and plenty of pillows Well stocked shop in lobby including snacks and soft drinks. Could do with putting some beers in there 😜

Absolutely love this hotel fast easy check-in very convenient and worth my money!! definitely will be staying again!!

From the courteous staff to the cleanliness of the rooms and the facility. We are always satisfied with our choice when staying at this location.