All staff were very friendly and helpful. They provided many helpful information about restaurants and trip at Hanoi. The car of airport transfer was on time, clean and comfortable. We booked the Halong bay tour through hotel, they responded very quickly and double checked our tour when we check in. The room, location and the breakfast are very good. There are many good restaurants near the hotel

Hiroto, Poland

We had a room on the second floor, with a small balcony. The street was busy, but our room was very quiet. The hotel staff was exceptionally helpful and kind. The restaurant was really good--we had one evening meal there and the food was excellent. We were able to easily walk south to the lake and the French section and north to see other sites. I loved the location. We were in Vietnam for 14 days and this was our favorite hotel.

Claudia, Netherlands

Does what it says on the tin kind of place - not much character but clean, quiet, just in the edge of the old district (great location) and good value

Jon, Singapore

The view was excellent. The staff were courteous and helpful.

Kimbhoot, India

Excellent staff who were very accommodating and considerate. Nice clean rooms and worth the value of room.

Sarah, United Arab Emirates

Staff were super hospitable, they were very flexible with accommodating our needs. We arrived really early and they let us store our luggages while we explored the city. We had a last minute addition to the number of guests but they were flexible and accommodating. Highly recommended

Wenny, Indonesia

The location is in the center of Hanoi Old Quarter. The staff was very friendly and was able to provide all our requests. The bedroom is big and the bed very comfortable. There is a nice selection of channels in the cable TV. There is also a nice selection for breakfast including omelet. Wifi is fast and reliable. I suggest guests to stay in this hotel since the other hotels nearby try to rip us off with higher rates compared to what was booked and we end up cancelling and ended up in this very nice hostel with honest staff.

Mjcfiller, Philippines

The staff was really helpful, giving us a lot of information, in no time by email, on the trip we were planning in Hanoï and around (Ha Long & Sa Pa). They found exactly what we wanted even if it was not in their default offers at a correct price (a little cheaper than what we found in some agencies around Hanoï, where we did not negociate anything though.). Because of a lil small problem (they were probably not directly responsible of) during one of our trip, they organized our transport back to airport for free. The room was cool and quiet, the beds extremely good (twin beds) quality. offered coffee and water bottle everyday.

Fabien, France

when i get out from the Grabcar across the street, the staff at the hotel came out and help me with the luggage. i was so surprised. the room is tidy, clean, and spacious. breakfast was great, comfortable eating area, and the counter staff show great hospitality. when we have problem with WiFi and air condition, they responded immediately.

Chew, Malaysia

Location was within walking distance of the town centre, good food and markets. The staff were generally quite nice.

Katie, Australia