Hotels near Rodeo Drive, Los Angeles

This is by far the best hotel and customer service I've experienced: ever, everywhere. And I have visited many hundreds of hotels, in around 20-30 countries, of different quality and across 6 continents, so I don't say that lightly. The exterior presentation of the hotel is as lovely as the interior - which is excellent. It is on a main road and so has an open driveway to fit about a dozen cars at once, most of which are only of the supercar level. It has a small but adequately sized foyer with a front desk - this was a little busy when we checked in but was largely empty each other time that we passed, with plenty of staff. And it has an ajoining bar which was usually busy. The rooms were excellent, with a huge amount of space including entrance, toilet, living room, queen sized bedroom, two walk-in wardrobes and a bathroom with bath, shower, two wash basins and ajoining toilet with door. It has all the facilities you would usually expect and includes free soft drinks in the in-room bar. I should add: we did have an upgrade and special treatment which included welcome fruit and chocolates, and champagne and chocolate covered strawberries as it was our 5th anniversary together and I also used the time to propose hence the kind champagne. As well as the bar downstairs, there was a whiskey bar that we didn't have time to use (bookings only and minimum $100 spend), two cafes (one near the foyer for take away and one at the rear for sit down breakfast/meals and sit in drinks) which were both excellent and always busy, and two restaurants (one downstairs near the cafe and one on the roof), both excellent also. They also kindly surprised us with a chocolate cake after our evening meal for our anniversary which was also hugely appreciated.

Everything was absolutely perfect.

everything but especially the staff proactiveness and kind attitude towards us.

The room was spectacular , all the workers are so warm and friendly, we stayed only one night but we will be back soon …

The cleanliness, the quality of the facility, the professionalism and the friendliness of staff.

Everything! Beautiful decor, lovely staff, great food and drink .

Il posto perfetto dove stare a Beverly Hills, imperdibile il Polo Lounge.

We absolutely loved the place and the staff were incredibly helpful. Beautiful location. The valet team were exceptional.

The price and location of the property are good, the room was cleaned every day, clean towels every day. The deposit was returned to the card within five working days. Everything matches the photo. We took a room with our own bathroom. 😊😊😊

It was functional. It was exactly what I wanted.

Had a really lovely stay! The host was super kind and helpful, and was always happy to help with anything I needed. Communication was really easy, and replies were always quick. The place was clean, cozy, and had everything I needed. Overall, I really enjoyed my stay and would definitely come back again!

The room was really nice and big, on top of our double bed room, we also had a little living room and a little terrace. The location is good although Los Angeles is very big so either way we had to move around by car. The accommodation offers parking for 20$ a day (which we thought was pretty good). Breakfast was rich and good. Overall a good experience I would totally recommend it again

Location is great for walking, staff is super nice and the rooms and spacious and clean.

The location was super. Easy to walk to most locations in Bev Hills

Staff location and facilities

Excellent Location, directly within Beverly Hills, around 5 minutes of walking distance to Rodeo Drive. The hotel itself is modern and really nicely made.

We do loved everything about this hotel: location, very quiet, comfortable and cozy. Well equiped and very clean but the best thing was the way we were received. Sometimes things are so simple when you find special people and this was the case. We will never forget Sunny. He is a pure soul with a warm heart and gave us many helpfull recomendations for our journey. Thank you so much Sunny. We hope to be back someday! Your friends from Lisbon, Portugal

Staff were so accommodating and we had the most amazing stay

We had a wonderful stay at this beautiful hotel. Everyone went out of their way to make our stay memorable: Mr Momobou and Ms Lilian at the reception desk: your kindness has been so appreciated and we loved our beautiful room so much. Mr David was so attentive and Mr Nick made our dinner at La Ola restaurant especially nice. Having said this, we liked everything about this hotel: the lobby with the astonishing art works, the well-kept garden, the pool area and the great valet service. A heartfelt Thank you to everyone. We cannot wait to return!

M club breakfast and staff were amazing. All three supervisors went above and beyond service standards. Particularly Matthew and Alexia deserve shout outs!

The location is walkable to Beverly Hills. The place is very clean, and the furniture is in excellent condition. We booked a king bed suite with a sofa — the sofa is wide and comfortable. There’s a good coffee machine, a clothes steamer, and even a robot that delivers items you may need.