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I recently stayed at Novotel Dalian Zhongshan Square and I’m absolutely blown away by the entire experience—this hotel has exceeded all my expectations, and I would highly recommend it to anyone visiting Dalian. First of all, the location is unbeatable. Situated right at the heart of Zhongshan Square, the hotel is within walking distance of subway stations, bus stops, Tianjin Street Food Market, and Youhao Square. It’s only a short taxi ride to popular scenic spots like Xinghai Square and Donggang Harbour. Whether you’re here for sightseeing, shopping, or business trips, getting around the city couldn’t be more convenient. The check-in service was incredibly smooth and professional. The front desk team was warm, polite and efficient when verifying my reservation details. They patiently answered all my questions in advance, especially regarding package storage. I was worried about my delivered parcels before arrival, and the staff clearly explained that all packages with a correct hotel address would be safely placed on the storage shelf in the front desk office, which really put my mind at ease. I booked the Deluxe Twin Room, and the room condition was impeccable. The space is bright, clean and well-maintained, with soft bedding, quiet air conditioning and complete amenities. The washroom is spotless with good hot water supply, and the large windows offer a nice city view. The room sound insulation works great too; I barely heard any noise from the corridor or outside street, so I enjoyed a restful sleep every night after a full day of traveling. Housekeeping service deserves special praise as well. The cleaning team tidied up the room thoroughly every day, replenished toiletries and towels timely, and kept the whole space fresh and tidy throughout my 3-night stay. On top of everything, the overall service attitude of every staff member I encountered was friendly and attentive.

The people who were working the best

Staff was friendly, kind and the facilities were clean.

The pluses are: a) clean spacious room and friendly/helpful staff b) along metro line 2 from airport (15 stops and 700m walk from metro) c) free laundy/dryer use, super excellent d) free ice cream at reception e) breakfast comprise local flavours in a clean comfortable environment, love it! f) amenities such as supermarket, convenient stores only around the hotel. g) walkable to Wuai Market (super distribution centre) and short taxi ride to Imperial Palace (Gu-Gong).

Good location, very good breakfast

My family and I are so completely in love with this hotel. It’s so grand and majestic. The staff were all so polite and kind, willing to go the extra mile to accommodate us. We loved our stay here and definitely would return.

With our upgrade an escape from family in an outer district became an unexpected and unforgettable few days in Shenyang, thankyou to all the staff there who went above and beyond to help us.

Great location and excellent service, my top choice in Shenyang. Becky and YanYan at front desk offered fantastic service to seamless checkin and out of my stay.

Location, staff, food offerings during breakfast better than other hotels in Dalian. Nice bar

the cleaners were very kind to me

I had an absolutely amazing stay at this flat! It’s perfectly located right next to the amazing Shenyang night market where you can grab an array of amazing food and drinks. The room was very spacious, clean and comfortable! The host was honestly one of the best and friendliest I have ever encountered. She picked me up from the underground station and walked me to the flat, she gifted an umbrella and I could leave my rucksack in the flat on the next day whilst I was exploring the city. Honestly an absolute no-brainer! Pricewise one of the best accommodations of my trip!

Exceptional staff. Very good room.

Let’s just say it’s very very convenient to many places and the room is very big. Good facilities with nice food for breakfasts. The heater/aircon is good, water temperature is good also! The staff are all very friendly and helpful!

Staffed extremely friendly and professional

Very nice hotel. Rooms clean and comfortable and of a good size. Bed was comfortable.

Clean, great customer service and complete facilities of apartment hotel. Opposite to park with ski. Got many tv channel with english.

The staff were super kind, I had some issues with my credit card but everything worked out in the end! It was super clean, the breakfast was great and because I was traveling alone some of the staff went out with me that night and I had a really great time in the hotel. Would definitely go again. Anytime!

The staff on 20th floor is friendly, attentive, has attention to detail. She made my stay like at home.

The room was good and very clean . The staff at the reception speak English and they’re very friendly.I loved their buffet breakfast.

Clean, comfortable, very friendly, very helpful and good breakfast

Room was amazing, clean and services well. Staff were very friendly