"The hotel staff was excellent & went the extra mile to assist us. We arrived at 9:30 in the morning to Madrid by an overnight train from Lisbon & the staff found a place to leave our luggage until..."

"This is a fabulous hotel. The staff is incredible. We were so comfortable, we did not want to leave. The hotel buffet is one of the best! All the products are fresh and homemade. We are looking forward..."

"Everything. It was wow - in the best location! You don't have to think twice. I would recommend it 100%"

"We were very happy with the hotel, it is very very clean and service is fantastic! People are ready to help, we’ll educated and really really kind. Like the fact that there’s a supermarket and a burger..."

"As soon as you walk in, you’re welcomed by the staff and the young, clean atmosphere of the hotel. You’re immediately directed to the Green Room, which has all types of food. From sandwiches, to dips, to deserts and croissants, tea, water, juices, beer... and guess what? It’s all FREE! Absolutely insane. The room, contrary to most, was the opposite of the pictures but for the better - it is absolutely massive. We picked the standard room (lowest price) and we were delightfully surprised. The bed is comfortable, you have incredible amenities and a little box that contains just about anything from a shower cap, to a shoe shining product to a hair comb - I kept gasping at how everything was thought until the very last detail. If you have back or neck problems, you can choose from a pillow menu - first time I’ve ever seen such a thing. The Metro, station Barrio de La Concepcion, is closeby, about a 5 minute walk. Absolutely stunned, me and my boyfriend decided to stay an extra night. Everything is meticulously clean. We were offered a champagne bottle! Sadly I can’t drink due to health issues but it was a fantastic gesture nonetheless. The parking is 8€ a day. We’ll be coming back time and time again. Madrid is fantastic. You will not regret it."