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Everything was perfect, beautiful grounds, pools are wonderful, staff exceptional, rooms so clean and comfortable…. Outstanding value

The entire hotel and the staff

From the moment we arrived at Savoy Hotel Boracay Newcoast, we knew we were going to have a wonderful stay. The reception area is absolutely beautiful — huge, immaculate and incredibly welcoming. We were greeted with fresh iced tea while being checked in, which was a lovely touch after our journey. Check-in was speedy and efficient, and the reception staff were warm, friendly and genuinely welcoming. Our bags were transferred to our room promptly by another courteous and helpful member of staff. And the room — simply fantastic. I genuinely could not fault it. It was spacious, exceptionally clean and beautifully presented, with a huge bathroom and excellent shower. The room was quiet and perfectly air-conditioned, with a lovely balcony overlooking the pool areas where we enjoyed the morning sunshine. I must also mention the housekeeping team, who were incredibly professional and kept our room beautifully clean throughout our stay. In fact, every member of staff we encountered was welcoming, helpful and attentive. Nothing ever seemed too much trouble. The food was also delicious, and the restaurant team deserve a very special mention. My personal thanks go to Kim, Helen, Chef Jay and Sir Abel. Thank you all for your warmth, hospitality and attentive service — you really helped make our stay so special. Another fantastic feature of Savoy Newcoast is the hotel’s private beach, just around seven minutes’ walk away, with complimentary transport available if needed. The beach is beautiful, with white sand, palm trees and a wonderfully peaceful setting. I honestly cannot find fault with anything about this hotel. From the moment we arrived until we left, the whole experience was first class. My only complaint is that I wish we could have stayed longer! A huge thank you to the entire team at Savoy Hotel Boracay Newcoast for making our stay so enjoyable and memorable.

The proximity to the most stunning beach. Its away from the hustle and bustle of the main area’s but accessible by the shuttle service

I loved everything about this hotel literally 3 minutes walk away to the beach away from the crowd. Every end of station 1 it was perfect almost had the beach for myself hotel staff super friendly. The cleanest 10/10. Breakfast was rich everything was perfect.! The airline broke my luggage and they were so helpful to help me fix it. I am grateful for that.

Very good service, everything was well arranged

Great hotel, very clean and the staff was exceptional. They arranged for our transport from the hotel at a reasonable price. Great location, short walk to the beach or main road. Lots of shops and restaurants close by on the beach. Hotel restaurant was good as well. The pool is really nice as well.

The hotel was superb. Rooms were clean and comfortable. Staff were so friendly and helpful. Location was great, close to the centre but quiet.

Great location, very friendly staff, varied breakfast, well equipped and huge rooms — I would definitely stay here again.

Near beach! Kindly service smily face everyone😊

The hotel representsative Angel was incredibly helpful during our stay, and we greatly appreciated her skills and expertise. Thank you so much for organizing our transfer to Kalibo Airport!

The location is very good. The hotel is great for group of traveler.

Their breakfast was amazing. Its different every time and were always excited to be surprised on what food spread we're getting that day. They even have a Goodnight treat every night. Their facility is very clean and comfortable. Their staff was very helpful, friendly and respectful. We had an amazing time.

We had a wonderful stay at El Puerto Hotel Boracay, especially since we were traveling with my senior parents. We stayed in the family room on the ground floor, which was the perfect location—just steps from the beachfront with easy access in and out of the hotel. It made quick strolls outside very convenient for my parents, and the room was easy to spot, which gave us peace of mind since my father sometimes goes out without his phone. The service was exceptional. Every staff member was warm, attentive, and accommodating. The rooms were clean, and housekeeping was available upon request for longer stays. The pool and jacuzzi aren’t very large, but they’re more than enough for a relaxing dip after spending time at the beach. The water was pleasantly warm, making it even more enjoyable.

The staff is absolutely incredible....everyone is so nice and friendly and always ready to help or get something you may need. Breakfast was great, changed everyday. Very clean, and quiet since it's on the other side of the island but still very close to get to white beach.

Very accommodating, we booked a room perfectly but suddenly there is loud construction beside. Can't sleep and soon as I told the stuff they transfered us to a better room right away. No hassle 👌 friendly stuff as well. The food are perfect especially to my husband taste buds because he is American and he loves it. We better coming back with the kids and we will coming back here.

Super close to the beach and helpful personelle

So. Probably the best hotel in Boracay. Because of: a) Samantha, Caloy, Razel, Rafael, Mike, Emman, Roma, Leo (+ Jommar, Logene, Geline, and Aira as well) - such a friendly and capable crew - thank you all; b) prime location; c) great food and evening concerts. + right next to the hustle & bustle of White Beach - but just 10% of pedestrian flows.

This was one of those places that we showed up to and the hotel was just so much better than we had expected. A pleasant surprise! It’s honestly much nicer than it looks in the photos. Excellent location also. Would go back here in a heartbeat.

Very friendly staff. Great value for the price. Spacious room, nice WiFi and ac. Close to the main road and beach 5 min or less.

I experienced the best service from the staff and they made sure that the room is clean everyday. Very accessible to the beach (3 minutes walk). I will definitely come back here next year.

Loved the breakfast and the staff so amazing and the place was spic and span clean from the entrance to the breakfast area and our room loved it close to everything

Everything is more than perfect I had a great time there! Especially All The staff are ++++++ great