Behind Mall of the Emirates, Al Barsha, Dubai, United Arab Emirates
#375 of 705 hotels in Dubai
Guests' ChoiceBased on 1177 hotel reviews
7.9Cleanliness
8.3
Comfort
8.3
Location
8.3
Facilities
8.0
Staff
8.6
Value for money
8.1
Free WiFi
8.4
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End of dialog contentReviewed: 30 April 2024
Hakam
United KingdomEverything
Stayed in February 2024
Reviewed: 29 April 2024
Jolit
PhilippinesPillows
Bathrooms
Stayed in April 2024
Reviewed: 25 April 2024
Rommel
United Arab EmiratesIt’s accessible
Its clean and people are very nice
Stayed in March 2024
Reviewed: 22 April 2024
Rey
United Arab EmiratesNothing
The place is clean, quite and the staff was accommodating.
Stayed in April 2024
Reviewed: 12 April 2024
Gabriele
GermanyUnfortunately they had to close the pool terrace in the evening. The free drinking water in the room is provided in small, ordinary plastic bottles. This creates so much plastic waste! The bottles should be made of eco-friendly material. Nowadays, there are solutions to get rid of plastic consumption.
The friendliness and service orientation of the staff. Mohammad, at the reception when I arrived, helped me with anything I needed. He made that my arriving was very pleasant. All other colleagues are also always ready for help. The breakfast buffet was very good. And the staff there repeatedly checks whether everything is available and OK. On the roof there is not only a pool, but also a whirlpool. An overall very good value for money.
Stayed in April 2024
Reviewed: 8 April 2024
Sean
United KingdomAsif was an amazing. He was helpful and polite at all times before I left my room in the morning to be cleaned. My room was always clean and well tiedid. He was patient and showed professionalism at all times.
Stayed in April 2024
Reviewed: 27 March 2024
Soomro
United Arab EmiratesNothing
Nothing
Stayed in March 2024
Reviewed: 22 March 2024
Dorairaja
United KingdomN/A
Convenient to travel to shopping malls
Stayed in March 2024
Reviewed: 21 March 2024
Bertbas
United Arab EmiratesThe staff, facilities, cleanliness, comfortability and location. I can say it was really nice staying at your property.
Stayed in March 2024
Reviewed: 18 March 2024
Yousaf399
United Arab EmiratesLess Tissues Provided
Conceirge/Bell Desk Staff was Excellent Friendly and Corporative
Stayed in March 2024
Reviewed: 13 March 2024
Abdullah
Saudi ArabiaThe bed mattress was not comfortable
Stayed in March 2024
Reviewed: 10 March 2024
Shabeer
OmanSewage smell in lobby from sewage leakage outside the hotel and for some reason all of the amenities from the room were removed.
Room and toilet was clean, location was perfect, and staff was helpful.
Stayed in March 2024
Reviewed: 8 March 2024
Samson
OmanBreakfast was average
Room was specious and staffs were friendly
Stayed in March 2024
Reviewed: 6 March 2024
Lyaman
AzerbaijanVery helpful and kind staff, comfortable hotel and good amenities. A good choice
Stayed in March 2024
Reviewed: 19 February 2024
Basma
United KingdomSlight far to metro
They upgraded me Nice of them
Stayed in February 2024
Reviewed: 13 February 2024
Samer
CanadaThe stuff wasn’t helpful regarding finding my glasses
The location was nice.
Stayed in February 2024
Reviewed: 11 February 2024
Abdul
QatarMany assumptions by staff re control of Light switches, Very stiff Bidet hose lever , Non availability of arrangement to serve Breakfast in Room.
Its location, Room with view , comfortable bed Showercubicle
Stayed in February 2024
Reviewed: 10 February 2024
Harjit
OmanNo complaints
Good clean property
Stayed in February 2024
Reviewed: 9 February 2024
April
United Arab EmiratesNone
Cleanliness
Stayed in January 2024
Reviewed: 22 January 2024
Khaled
United Arab EmiratesThx
Thx
Stayed in December 2023
Reviewed: 22 January 2024
Melita
SloveniaI ordered bucket of ice and they charged me 10 dhs. This should be complimentary. Then I ordered some more water and coffee bags from housekeeping and they took 1h to deliver the stuff.
I liked spacious room and everything was very clean and tidy.
Stayed in January 2024
Reviewed: 9 January 2024
Majid
United Arab EmiratesCall for service
It's nice
Stayed in January 2024
Reviewed: 22 December 2023
Tambala
United Arab EmiratesThe staff was great!
Stayed in December 2023
Reviewed: 15 December 2023
Aseel
Saudi ArabiaCan't complain with the low prices they offer!
Great location. The receptionist Mohammad was very nice and helpful.
Stayed in December 2023
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