Georg-Coch-Platz 3, 01. Innere Stadt, 1010 Vienna, Austria
#292 of 378 hotels in Vienna
Guests' ChoiceBased on 490 hotel reviews
7.8Cleanliness
8.0
Comfort
8.0
Location
9.4
Facilities
7.7
Staff
8.4
Value for money
8.1
Free WiFi
8.1
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 24 April 2024
Viktoriia
IrelandThe facilities were quite old school
The location was perfect, close to everything. The room was clean with comfortable bed. Great value for money!
Stayed in April 2024
Reviewed: 22 April 2024
Alex
United KingdomNot sure many TV channels actually worked but do they ever in hotels?
Excellent location tucked away in a fairly quiet Vienna block, not far from the action. Also, the interior of the building, in which the pension is located, is also impressive.
Stayed in March 2024
Reviewed: 27 March 2024
Ruta
TurkeyNo service available reception is working between 8am to 11am during the day The keys are same for every door
Very close to heart of the city
Stayed in March 2024
Reviewed: 22 March 2024
Duha
FinlandSelf service. It was hard to get in contact with staff. The bed was very soft. The corridor was somewhat scary.
It was an intesting place in an old building. Warm and safe once you get in. Pretty little balconette.
Stayed in March 2024
Reviewed: 23 February 2024
Frans
NetherlandsI was the only guest for breakfast. So instead of a breakfast buffet there was a platter with meats and cheese. The view from the corner room on Sparkasse building was beautiful.
Stayed in February 2024
Reviewed: 4 February 2024
Cassia
BrazilWhen you booked the room there is some picture which you can not make sure with room will be yours. I booked I room that was with picture with only windows but also with a big door that I could open and see outside. In my opinion the pension should update the picture of room, for guest make sure with room they are booking. Otherwise they will get disappointed as I got.
The location of Pension Riedl and cleaning
Stayed in February 2024
Reviewed: 27 January 2024
Ian
Maltareception leave at 1130, can be annoying at times as no one is available after that. had to keep asking for towels for the children
well - sized room super central
Stayed in January 2024
Reviewed: 15 January 2024
Peruvian
SpainThe room was a bit too small but for 1 night or max 2 will do.
I like it that it was very independent for accessing the building and having the key ready even early. Location is ab fantastic. Comfortable.
Stayed in December 2023
Reviewed: 26 November 2023
Jose
United KingdomService??
Location, OK room
Stayed in November 2023
Reviewed: 20 November 2023
Rebecca
United KingdomOur main issue was that the walls were VERY thin. We could hear EVERYTHING going on in the room next door and it was things you don’t want to be hearing all night long.. if you catch my drift!! Nothing we could’ve done about this other than banging on the walls because there is nobody at reception after 11:30am so nobody to talk to. Thankfully this only happened on the first night of our 2 night stay.. so the second night was more pleasant! Otherwise a good stay.
The room was nice, bed was comfy, the shower was powerful. Was in a good location, a short walk from the Scwedenplatz subway which gives direct links to the city centre and also to the train station. Self check in which was handy as we could let ourselves in.
Stayed in November 2023
Reviewed: 12 November 2023
Ida
SwedenThe rooms had a bit of a funny smell. Not like mold or anything, just some hint of something that we couldn't air out. The place is sort of old and you can tell.
Very good breakfast. Extremely friendly and accommodating staff.
Stayed in October 2023
Reviewed: 27 October 2023
Zeitler
NetherlandsI had problems connecting to the Wifi and had to manually connect every time I used it in the room. I think room 3 is just too far away from the Wifi. Once I connected, it worked fine but maybe a wifi booster/enhancer might improve the wifi in those rooms at the back.
Great Location, easy to access with passcodes, close to city center, friendly and helpful staff, clean and comfortable
Stayed in October 2023
Reviewed: 19 October 2023
Samantha
United StatesShared toilet, which i knew about and it wasn't really a problem.
Very close to everything. Metro. Trolley. Cafes right there.
Stayed in October 2023
Reviewed: 17 October 2023
Paulina
PolandThe sewage system uses a pump that is a little loud, but hopefully not too much to disturb the people next door.
A very spacious, bright room with a comfy bed. An additional sofa makes it suitable for even three persons. Large bathroom, nicely finished, with the basic amenities. The location of the building (walking distance to the Stephansplatz), classy architecture, plus a beautiful, stylish elevator in the staircase.
Stayed in October 2023
Reviewed: 16 October 2023
Jiyoung
South KoreaNo refrigerater.
Location
Stayed in October 2023
Reviewed: 6 October 2023
Paulina
United StatesCurtain to the sink and shower could use a hook to move it back, the area is very crowded to be getting ready. Just some maintenance issues like chipped paint. The area rug didn’t look like it was vacuumed. However I appreciated the staff being able to hold my luggage and put it in my room once it was ready.
Easy access, somewhat close to all the tourist sites
Stayed in October 2023
Reviewed: 6 October 2023
Müge
TurkeySheet was teared, blanket was very small Wc was far too my room
Location was good Staff was friendly I felt very safe
Stayed in October 2023
Reviewed: 4 October 2023
Paul
IrelandOnly reception manned from 7 is to 11ish...
Location was really good, I didn't realise when booking that a pension hotel was a hybrid of hotel and hostel but it served its purpose
Stayed in October 2023
Reviewed: 25 September 2023
Laurence
BelgiumNothing
The staff was very nice and the organisation of the stay was excellent. The building was impressive and its location was perfect.
Stayed in September 2023
Reviewed: 18 September 2023
Ercan
TurkeyNo air conditioner. No minibar or fridge in the room.
Location is good. Clean room. Nice neighborhood.
Stayed in September 2023
Reviewed: 31 August 2023
Monique
SpainThe pillows were very uncomfortable. We asked for replacement pillows but there were no extras to give us. Eveyrthing else was fine.
The room was clean and check in was very easy. Staff were only available in the morning but they were helpful when present. The hotel is very centrally located.
Stayed in August 2023
Reviewed: 15 August 2023
David
United KingdomRooms are quite small. No fridge.
The property was in a lovely old building. Staff were friendly and helpful. Room was clean. Easy walking distance to all the main attractions. Amazing shower and comfortable bed. Quiet.
Stayed in August 2023
Reviewed: 10 August 2023
Walter
TaiwanBathroom was noisy and towels didn't smell very fresh
Excellent location, easy check in, beautiful room, great value
Stayed in August 2023
Reviewed: 21 July 2023
Anna
United KingdomOnly downside was noisy plumbing which is to be expected in an old building.
Great central location, easy check in, spacious and clean room and bathroom. Nice view from the balcony.
Stayed in June 2023
Dongen, Netherlands
Hilton Head Island, USA
Šibenik, Croatia
Dublin, Ireland
Bentota, Sri Lanka
Alexandria, Egypt
Erdek, Turkey
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content