Top. BEST is austria.

Stayed in April 2024

1) Some staff try to enter the room even though you have a "Do not disturb" card on your door. It happened twice. It doesn't help that there is no way to lock the door from the inside. Anyone with a master key can access your room while you're inside. 2) The restaurant/ bar tickets are not brought to you for signing immediately after you order, but rather wait for you at breakfast on the next day. It would be easier to correct charging mistakes if they were printed immediately after the order. We got a lot of wrongly charged 8 euro "Room service" charges that we had to correct with the Reception. 3) The Nespresso machine in the room is not free. A capsule costs around 3 euros. This was not communicated clearly to us. We thought it's part of the amenities. A person in a 5-star hotel paying 560 euros per night would expect the capsules to be offered for free, especially when you can have all you can drink coffee at the SPA for free. How will you control if guests take capsules from the SPA for free to use in the room? These 3 points above are the only reason I give a 9 and not a 10.

The hotel is amazing. Everything is thought out in detail. Staff are friendly. The SPA is huge and you will not want to leave it. The heated pool allows you to swim outside and then you find yourself in heated water, surrounded by snow. It's amazing. Breakfast is plentiful, fresh and of good quality. The views from the rooms are amazing. Plenty of parking space if you rent a car, and valets help you park it. Welcome drink offered upon arrival. Bottled water given upon check-out.

Stayed in December 2023

Bit short of towels and coffee and lack of tea facility in the apartment

True luxury but non protentious hotel

Stayed in November 2023

The staff are incredibly friendly and one of the best service I’ve experienced in any hotel. They ordered a Halal meat specifically for us, which is beyond what other hotels would do. It was our second stay and was thoroughly enjoyable.

Stayed in November 2023

to leave....

Hospitality was the strong point! Furthermore, the attention to detail captivates any guest. The restaurant, bar and incredible pool compete with the incredible landscape outside the hotel.

Stayed in October 2023

I wish we could stay and enjoy the facilities after check out without surcharge.

Jagdhof team simply can’t get it wrong. Everything is so intelligently thought through with comfort being at the top of their mind. From service to facilities, simply brilliant!

Stayed in September 2023

Nothing

Everything was great and perfect

Stayed in August 2023

Nothing

Exceptionall

Stayed in July 2023

We loved everything - so answer is nothing !

great food, a wonderful wine collection, lovely and very professional staff. Owners were very friendly and took the time to personnally welcome guests. They asked us if everything was ok after a few days -lovely location for people who wish to ski, walk or just chill - An amazing place, we could not fault it in any way - it was perfect

Stayed in March 2023

amazing location great facility

Stayed in March 2023

Everything was at a top level.

Staff are always happy to help, smiling and well skilled. The outside pool is heated and great, same goes with jacuzzi. The food is also tasty and the buffet that often accompanies the a’la carte menu is of outstanding quality and diversity (e.g oysters). The sauna area is large and provide for multiple relaxation lounges etc. The hotel provides daily tranportation to / from the glacier which is a nice feature when you choose to ski (november - may). It is overall an outstanding property at the ultra-lux level which comes at a relatively high price tag but it is definately worth it!

Stayed in April 2023

No issues at all

First class. Incredible selection and service

Stayed in March 2023

coffee and water in the room paid. never happened to me before. that i had to pay nespresso in the room or water looking complimentary

Stayed in March 2023

What’s not to like…if anything the hotel’s gym could use an upgrade.

The staff and the spa are factors which makes one’s stay magical. This was our second time here and I don’t think I ever will get tired of coming back.

Stayed in March 2023

That the holiday came to an end :) All thigs have an end - even the good onces :)

Magic place with lovely staff, quite place, beautiful nature around, wonderful food and excellent spa facility!

Stayed in February 2023

nothing it was perfect

Amazing room, staff, service, food and spa

Stayed in February 2023

Cannot fault anything although I would have like the option of scrambled eggs in addition to the boiled as as part of the breakfast. Maybe I should have asked

The location is exquisite. The view of the glacier mountains from the balcony and as you rest in the warm jacuzzi outside makes this resort the place to stay whilst in Stubaital

Stayed in November 2022

Felt warm and dry in the rooms Expensive restaurant on site for Dinner

Staff Facilities were fabulous New rooms were stunning Saunas fun and well maintained Had a gorgeous massage and facial Great location to explore a very stunning area

Stayed in September 2022

Amazing hotel, super nice staff, great facilities, good food and location

Stayed in September 2022

The room is next to the parking

All perfect! The personnel were very friendly and helpful!

Stayed in August 2022

dinner arrangement was a little confusing

superior award winning spa and super comfortable rooms

Stayed in August 2022

I wish I stayed for longer!

The hotel and spa facilities were perfect. Every staff member went above and beyond with exceptional service and ensuring that your stay comfortable. The food was incredibly tasty. The view from the hotel and room was phenomenal. I will be back again.

Stayed in August 2022

great location, wonderful view from the suite but also from swimming pool and surroundings, and the great style of the hotel: real traditional in furniture, design and not faked tytolean….an exquisite property that has been valued through maintenance and estate improvements

Stayed in August 2022

This beautiful hotel offers all you need for a relaxing stay. The spa is excellent. The food delicious. The staff is very attentive and ensures they know your preferences. There is a wide range of spa procedures. Most importantly the owner / manager greeted us while we dined aiming to ensure we were having good time and were satisfied with the service and food. This was nice little gesture which is not always seen elsewhere.

Stayed in May 2022