Wellingtonstraat 15, Oostende Centre, 8400 Ostend, Belgium
#28 of 37 hotels in Ostend
Guests' ChoiceBased on 363 hotel reviews
7.6Cleanliness
7.9
Comfort
7.8
Location
8.5
Facilities
7.7
Staff
7.9
Value for money
7.7
Free WiFi
8.2
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 8 April 2024
Kharitonova
LuxembourgNo working hairdryer in the SPA. The dining room for breakfast, no matter how many people, was extremely hot in temperature ( april). The rest was just great: location, spa, personal. Thank you.
Stayed in April 2024
Reviewed: 3 April 2024
Valen
GermanyDogs barking for few hours at evening, they were alone closed in the rooms. Some nights were loud in the hallway. Parking had to be paid every 4 hours because car had to be left parked on the street.
It was great breakfast, a lot of options to eat until 10 a.m. Wellness was amazing. Friendly staff. Parking was 3 euros every 4 hours.
Stayed in April 2024
Reviewed: 1 April 2024
Katsiaryna
LuxembourgIt is a bit worn out, some repair works in bathroom would be good.
A bit old but cery clean and location is very good, just in front of the beach, and we were happy to have parking just in front of the hotel.
Stayed in April 2024
Reviewed: 16 March 2024
Tetiana
TurkeyWe thought it will be bath there but bath is only in family room for min 4 person
Location
Stayed in March 2024
Reviewed: 4 March 2024
Fabrizio
BelgiumI would add a kettle coffee and tea in the room
All was nice and the pool was great
Stayed in March 2024
Reviewed: 17 February 2024
Yui
United KingdomHand soap dispenser was difficult to use, toilet sensor lighting turned off too soon, some cupboards were water damaged in the bathroom
Beds were comfortable, good shower.
Stayed in February 2024
Reviewed: 15 February 2024
Klaus
Germanyonly on average breakfast, staff was not very qualified
excellent location, calm but no far away from the beach and the city center, public parking close by, large rooms
Stayed in February 2024
Reviewed: 13 February 2024
Teodozia
United KingdomNothing really. I was happy with my stay.
We enjoyed breakfast, and found the Hotel to be in the perfect position for visiting our relative. Wish we had time to use the Spa facilities.
Stayed in November 2023
Reviewed: 13 February 2024
Jennifer
United KingdomClean and comfortable, breakfast was a bit manic but so much choice and all fresh
Stayed in February 2024
Reviewed: 12 February 2024
Durka
GermanyBed too narrow, fell out at night ! :)
Super SPA! Delicious breakfast! Very nice staff!
Stayed in February 2024
Reviewed: 4 February 2024
Yonna
Belgiumthe room we had was very comfortable and spacious enough for two people. the breakfast was delicious, the chef and the staff were super friendly and nice. we enjoyed a lot the spa zone, it was very relaxing, the atmosphere was very pleasant. the pool is also great.
Stayed in January 2024
Reviewed: 1 February 2024
Tito
BelgiumToo noisy with wind storm rainy in winter periode.
Cheap not expensive price,clean and close to somewhere.
Stayed in February 2024
Reviewed: 31 January 2024
Joseph
BelgiumYou are required to check out by 1030 in the morning and the SPA does not open until 1100 so that leaves you with now where to go for 30 minutes.
Value for the money is great as you get access to the SPA facilities for both days. The only downfall is that you are required to check out by 1030 in the morning and the SPA does not open until 1100 so that leaves you with now where to go for 30 minutes.
Stayed in January 2024
Reviewed: 31 January 2024
Cornelius
NetherlandsWhen you want to park under the hotel, please beware that the scanner to open (with a pass you have to get at reception) the garage door is right next to the indrive of the garage (near the street)!
The hotel was allover good. The location is very near the promenade and the city center. We had a room with separate beds, a spacious bathroom and a separate toilet.
Stayed in January 2024
Reviewed: 21 January 2024
Vita
BelgiumRien
Ma piscine jacussi
Stayed in January 2024
Reviewed: 4 January 2024
Niringiyimana
BelgiumActually all is good except they didn’t clean on our shower room
Wellness was so perfect
Stayed in January 2024
Reviewed: 16 December 2023
Biljana
BelgiumNothing
Everything was good.
Stayed in December 2023
Reviewed: 27 November 2023
Sezanildo
BrazilAt The Bar Services Not good
Very good
Stayed in November 2023
Reviewed: 13 November 2023
Naohiro
JapanWI-FI was not so fast and intermittently interrupted. Few shops in the vicinity, especially at night.
Good location. Only 1 minute walk from the tram stop. Delicious breakfast with a wide variety.
Stayed in November 2023
Reviewed: 5 November 2023
Maitre
BelgiumThe slightly old-fashioned style
The breakfast was INCREDIBLE.
Stayed in October 2023
Reviewed: 5 November 2023
Tom
BelgiumBarking dogs in hotel room on our level 4 during breakfast. For one full hour! Presumably the people left the dog in their room while going for breakfast.
Clean. Good Wellness.
Stayed in November 2023
Reviewed: 30 October 2023
Ramesh
NetherlandsParking is near, but cost me 42 euro for my stay .bath rugs are extra charge ,they mentioned so no complaints,should factors in over all cost if you you go by car .please note only kids pool is free for everyone.
Location ,breakfast ,kids pool and family friendly.restaurant is also nice.
Stayed in October 2023
Reviewed: 15 October 2023
Kurt
BelgiumOne aspect that could be improved upon was the size of the hotel's restaurant. It felt a bit small in comparison to the size of the hotel, which occasionally led to crowded conditions during breakfast. However, it's important to note that the restaurant staff handled the situation admirably and remained friendly and efficient despite the high number of guests. This minor inconvenience did not overshadow the overall positive experience during my stay.
I liked several aspects of my stay. Firstly, I appreciated the prompt and courteous response from the hotel staff when we encountered an issue with our initial room. They swiftly accommodated us in a new, clean room and made us feel valued as guests. The wellness facilities were a standout feature, being well-maintained and providing a relaxing escape from daily routines. The hotel's location was another highlight, offering a perfect balance between proximity to the city center and the tranquility of a quiet neighborhood. The convenience of having a tram stop right across the hotel also made transportation easy. Furthermore, the breakfast selection was quite impressive, offering a wide range of choices to cater to different preferences.
Stayed in October 2023
Reviewed: 26 September 2023
Pamela
United KingdomClean, good location, good facilities.
Stayed in August 2023
Miami Beach, USA
Kolding, Denmark
Milan, Italy
Rome, Italy
Madrid, Spain
Skipton, UK
Örnsköldsvik, Sweden
Pattaya Central, Thailand
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content