891, Route Louis-Cyr , J0K 2S0 Saint-Jean-de-Matha, Canada
#2 of 5 hotels in Saint-Jean-de-Matha
Guests' ChoiceBased on 50 hotel reviews
8.4Cleanliness
8.8
Comfort
8.8
Location
8.6
Facilities
8.2
Staff
9.3
Value for money
8.2
Free WiFi
8.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 14 October 2023
Suzie
CanadaI asked to consider the number of people reduced(4 to 3) in pricing more than one week before arrival but i got no reponse. On the day of arrival, , the manager told that he would tell booking.com and adjust the price, but i got no response.
Clean, cozy room and kind staff
Stayed in October 2023
Reviewed: 4 June 2023
Steve
United KingdomNo lift. Breakfast 10 min walk away .
large rooms , clean, comfortable bed . fridge & microwave.
Stayed in June 2023
Reviewed: 27 September 2022
Nelson
CanadaWel breakfast was supposed to be included, and by Sept. 23rd. 2022 they still pretending there's a problem due to COVID-19 )-; at least coffee ☕ should be better.
Clean, well located, large rooms and bathroom, free parking, faire price.
Stayed in September 2022
Reviewed: 20 August 2022
Yvan
CanadaNot included
Stayed in August 2022
Reviewed: 17 June 2022
Richard
CanadaThe reception staffer Suzie was terrific in her service, a good ambassador for the hotel
Stayed in June 2022
Reviewed: 3 March 2022
Mario
CanadaOut of water at rush hour. Tv not working. Internet with performance like ... dial-up time (read between the line DO NOT WORK - TOO SLOW FOR 2022). Very clean and spacious room. Very friendly staff.
Stayed in February 2022
Reviewed: 20 September 2021
Normand
CanadaVery good and the price low.
Stayed in September 2021
Reviewed: 17 September 2021
Jean-pierre
CanadaNo internet ....
Stayed in September 2021
Reviewed: 20 November 2023
Chantal
CanadaThere was strong perfume was cold had to sleep with windows open. No breakfast in hotel. Not same price as booking site
Was okay. Lobby was friendly
Stayed in October 2023
Reviewed: 14 October 2023
Suzie
CanadaI asked to consider the number of people reduced(4 to 3) in pricing more than one week before arrival but i got no reponse. On the day of arrival, , the manager told that he would tell booking.com and adjust the price, but i got no response.
Quiet, warm, cozy room and kind staff
Stayed in October 2023
Reviewed: 20 July 2023
Cara
CanadaMaybe, extra coffee.
The most lovely hotel. Would definitely recommend it.
Stayed in July 2023
Reviewed: 18 June 2022
Marie-vivienne
CanadaWe liked everything!!!
We like the staff member who greeted us at the reception and provided the services. Even though it was tornado time, he managed to comfort us by candles without actual lights. Appreciate that.
Stayed in May 2022
Reviewed: 22 May 2022
Nancy
Canadaclean
Stayed in May 2022
Reviewed: 16 May 2022
Gilles
Canadanothing
staff
Stayed in May 2022
Reviewed: 14 March 2022
Nadine
CanadaThe beds were so comfortable.
Stayed in March 2022
Reviewed: 6 March 2023
Anonymous
Canadathe carpet floors were a little Sandy but nothing to complain about
very clean beds and bathroom, bathtub was super clean as well as everything else
Stayed in March 2023
Reviewed: 30 October 2021
Anonymous
United StatesRoom did not contain a comfortable chair, only straight wooden ones.
Clean and comfortable room for sleeping. Staff was very friendly and accommodating. Appreciated the way one of the ladies brought a shower chair into the property for our use.
Stayed in October 2021
Reviewed: 12 September 2021
Anonymous
CanadaNo pool. Not any kids cartoon channels that we could find.🤷♀️
Clean, easy to find. Staff is friendly, Corner store next door. Hotel is relatively quiet.
Stayed in September 2021
Reviewed: 20 October 2023
Anonymous
CanadaThe bed was a bit too firm but this is a personal preference
Everything was super clean and ready for us when we arrived.
Stayed in October 2023
Reviewed: 7 March 2024
David
CanadaThere are no comments available for this review
Stayed in March 2024
Reviewed: 7 September 2023
Alexandre
CanadaThere are no comments available for this review
Stayed in September 2023
Reviewed: 2 September 2023
Richard
United StatesThere are no comments available for this review
Stayed in August 2023
Reviewed: 24 August 2023
Léonie
CanadaThere are no comments available for this review
Stayed in August 2023
Reviewed: 31 July 2023
Jasmine
CanadaThere are no comments available for this review
Stayed in July 2023
Showing 1 – 25
Mossel Bay, South Africa
Silloth, UK
Mayrhofen, Austria
Bozeman, USA
Kanazawa, Japan
Orellán, Spain
Agia Galini, Greece
Antalya, Turkey
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content