1172 Walkley Road, K1V 2P7 Ottawa, Canada
#10 of 56 hotels in Ottawa
Guests' ChoiceBased on 528 hotel reviews
8.7Cleanliness
9.2
Comfort
9.2
Location
8.7
Facilities
8.9
Staff
9.1
Value for money
8.7
Free WiFi
9.1
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 23 September 2024
Abigail
CanadaNo hot tub, difficult parking lot.
Comfy beds. accommodating staff. Good service.
Stayed in September 2024
Reviewed: 12 September 2024
Valeria
CanadaIt would be great to have an outdoor roof or gazebo.
The rooms are spacious and very clean, with a delicious breakfast to start the day. It's also a nice bonus that pets are welcome! The staff is extremely helpful, and the overall atmosphere is warm and welcoming.
Stayed in August 2024
Reviewed: 9 September 2024
Terri-lynn
CanadaThe parking lot was a bit small.
The close proximity to Cheo hospital.
Stayed in August 2024
Reviewed: 3 September 2024
Li
CanadaIts pet friendly. And breakfast is amazing.
Stayed in September 2024
Reviewed: 21 August 2024
Ruogang
United StatesVery good breakfast. Very clean.
Stayed in August 2024
Reviewed: 9 August 2024
Mykhailo
CanadaLocation is a bit far from city amenities but still good if you drive with a car.
Clean and good looking room. Free parking near the hotel. Coffee and tea available on the reception 24/7. Breakfast is good and provides many options.
Stayed in August 2024
Reviewed: 9 August 2024
John
CanadaParking lot was full and there were no signs telling you where to park. The only sign indicated that a private lane led to private parking area below but no signs indicated it was for hotel or hotel property.There is a condo next door so i was wondering if it could have been parking for that place. I arrived late I was tired and driving down a dark lane was not what I wanted to do but finally I drove down to the private parking area. No signs down there either. Lol but it turned out to be the hotel parking overflow.
Very nice place, beds were very comfortable
Stayed in August 2024
Reviewed: 26 July 2024
Vadim
CanadaThe pool was extremely over heated.
Good parking, clean.
Stayed in July 2024
Reviewed: 24 July 2024
Patel
United StatesGreat hotel and staff Felt like a home
Stayed in June 2024
Reviewed: 23 July 2024
Ghassan
CanadaThe room was very spacious and clean, the breakfast need more improvement but it's good in general and the location was very good for us.
Stayed in July 2024
Reviewed: 21 July 2024
Victoria
Canadathe pool was small and dirty on the bottom cleaning staff were very rude not one that we pass were friendly in the elevator or out in the hall they all piled in the elevator and didn't askes if we would like to join just closed the door even tough there was room
our room was clean and big and very quite even tough it was busy front desk staff was AMAZING AMAZING if i ever find myself in Ottawa I will def stay here again everything near by and smelled clean
Stayed in June 2024
Reviewed: 19 July 2024
John
CanadaBed pillows
Breakfast
Stayed in July 2024
Reviewed: 13 July 2024
Alaa
Saudi ArabiaOur experience at Residence Inn was enjoyable. The staff greeted us warmly and were friendly throughout our stay. The breakfast offered a variety of options each day and was fantastic. The rooms were clean and well-kept. Overall, it was a great experience.
Stayed in July 2024
Reviewed: 8 July 2024
Chin
Hong KongThe breakfast could be more variety of food.
The room is new and clean. The beds are so comfortable
Stayed in July 2024
Reviewed: 7 July 2024
Nathan
CanadaNothing all was good
Great location close to airport
Stayed in July 2024
Reviewed: 3 July 2024
Stefanny
CanadaPool
All
Stayed in July 2024
Reviewed: 27 June 2024
Sumiya
United StatesAlex was very helpful and cooperative with all the guests. Nice place to stay and enjoy family time.
Stayed in June 2024
Reviewed: 23 June 2024
Sophia
CanadaN/a
Staff appreciation-
Stayed in June 2024
Reviewed: 10 June 2024
Flordeliza
CanadaSame menu at the breakfast, not much food to choose from.
Clean, near to everything. Very convenient.
Stayed in June 2024
Reviewed: 1 June 2024
Michelle
CanadaNo restaurant
Everything
Stayed in May 2024
Reviewed: 21 May 2024
Niranjan
Canadacleanliness, staff and facilities
Stayed in May 2024
Reviewed: 9 May 2024
Kishore
CanadaNONE!
The breakfast was exceptionally Excellent! The room cleaniless is absolutely world class.
Stayed in May 2024
Reviewed: 7 May 2024
Kim
United KingdomN/a
Very clean and the staff were really helpful
Stayed in May 2024
Reviewed: 6 May 2024
Janice
CanadaNothing
Location to family
Stayed in May 2024
Fiumicino, Italy
Cameron Highlands, Malaysia
Evanston, USA
Puttalam, Sri Lanka
Arusha, Tanzania
Darfield, New Zealand
Varkala, India
Lisbon, Portugal
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content