Reviews of Hotel Mona Ex-Eurotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
Grand Rue 81, 1820 Montreux, Switzerland
#23 of 81 hotels in Montreux
Guests' ChoiceReview Score
Based on 2040 hotel reviews
8.4Score breakdown
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Cleanliness
8.7
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Comfort
8.7
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Location
9.6
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Facilities
8.3
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Staff
8.9
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Value for money
7.8
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Free WiFi
8.7
Verified guest reviews from real Bookers
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Reviewed: May 8, 2024
Varouj
United States of America38 Reviews5 helpful votes9.0“Very nice hotel in a beautiful location.”- • Leisure trip
- • Couple
- • Cozy Mona – lake view and balcony
- • Stayed 3 nights
- • Submitted from a mobile device
N/a
Location and friendliness of staff.
Stayed in May 2024
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Reviewed: May 4, 2024
Thomas
Australia11 Reviews9.0“Enjoyable stay without doubt”- • Leisure trip
- • Solo traveler
- • Privilege Double Room with Balcony and Lake View
- • Stayed 3 nights
The lift is functional but a little too outdated for such a lovely hotel
Great location with a stunning view to the lake. A comfortable hotel highly recommended for anyone looking for a hotel in Montreux
Stayed in April 2024
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Reviewed: May 1, 2024
Hila
Israel17 Reviews3 helpful votes7.0Good- • Leisure trip
- • Family with young children
- • Mini Mona – partial lake view
- • Stayed 1 night
- • Submitted from a mobile device
We checked in at midnight and left at 6 in the morning. They were not ready to give us breakfast box or something similar to grab on our way.
Location by the lake
Stayed in April 2024
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Reviewed: April 29, 2024
Mengtse
Taiwan17 Reviews1 helpful vote8.0Very Good- • Business trip
- • Solo traveler
- • Mini Mona – partial lake view
- • Stayed 4 nights
- • Submitted from a mobile device
Location very good. Room meets expectation. The view is amazing. Staff very nice.
Stayed in April 2024
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Reviewed: April 25, 2024
Ismail
Malaysia23 Reviews4 helpful votes9.0“Nice”- • Leisure trip
- • Family with young children
- • Classy Junior Suite – lake view and balcony
- • Stayed 3 nights
- • Submitted from a mobile device
Look a bit old for its restroom
Location
Stayed in April 2024
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Reviewed: April 18, 2024
Izzeldeen
Jordan5 Reviews9.0Wonderful- • Leisure trip
- • Solo traveler
- • Panorama Room – lake view and balcony
- • Stayed 2 nights
- • Submitted from a mobile device
Nothing everything and everyone was great
The location and amazing view from the Panorama rooms
Stayed in April 2024
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Reviewed: April 18, 2024
Osama
Saudi Arabia44 Reviews3 helpful votes9.0“Excellent”- • Leisure trip
- • Couple
- • Privilege Double Room with Balcony and Lake View
- • Stayed 2 nights
- • Submitted from a mobile device
Nothing
Every thing specially the staff
Stayed in April 2024
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Reviewed: April 17, 2024
Tariq
Saudi Arabia4 Reviews1 helpful vote9.0Wonderful- • Leisure trip
- • Couple
- • Privilege Double Room with Balcony and Lake View
- • Stayed 2 nights
- • Submitted from a mobile device
The queen bed had two mattresses instead of one large mattress
The location was just perfect and the view was great. The staff are nice and very helpful.
Stayed in April 2024
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Reviewed: April 17, 2024
Timothy
Switzerland4 Reviews7.0“Perfect location to discover Montreux”- • Leisure trip
- • Group
- • Cozy Mona – lake view and balcony
- • Stayed 1 night
I have had larger toilets on airplanes! Bathroom is way too small. The matrasse was too soft for my liking. The bluetooth speaker in my room didn't turn on.
excellent view. spacious, modern lobby, great location. large selection on the breakfast menu, lovely outdoors terrasse. Balcony in the room is a nice touch. Very friendly helpful staff. Nice shower pressure including rain shower.
Stayed in April 2024
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Reviewed: April 17, 2024
Dhwi
Australia15 Reviews9.0“Amazing stay”- • Leisure trip
- • Family with young children
- • Privilege Double Room with Balcony and Lake View
- • Stayed 4 nights
- • Submitted from a mobile device
Breakfast menu does not have that many options and they keep the same menu every day. I got bored of them after my 3rd day of staying in the hotel.
The location is amazing, just opposite to the lake and walking distance to the train station and local shops. The view from 15th floor where I stayed in was breathtaking. Staff were helpful.
Stayed in April 2024
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Reviewed: April 12, 2024
Joana
Jordan22 Reviews3 helpful votes9.0“Memorable Stay with a Fantastic View”- • Leisure trip
- • Couple
- • Privilege Double Room with Balcony and Lake View
- • Stayed 2 nights
- • Submitted from a mobile device
Bathroom slightly outdated but not an issue.
The location is perfect, a few minutes' walk from the train station, on the lake promenade with a breathtaking view from the room. Room spacious. Beds comfortable. Nice complimentary coffee in the reception. Complimentary mini bar in room with coffee capsules and coffee machine.
Stayed in April 2024
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Reviewed: April 10, 2024
David
United Kingdom3 Reviews8.0Very Good- • Leisure trip
- • Couple
- • Privilege Double Room with Balcony and Lake View
- • Stayed 1 night
- • Submitted from a mobile device
N/a
Superb location friendly polite helpful staff
Stayed in April 2024
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Reviewed: April 10, 2024
George
United Kingdom8 Reviews2 helpful votes8.0“Great views of Lake Geneva and good car park facilities”- • Leisure trip
- • Family with young children
- • Privilege Double Room with Balcony and Lake View
- • Stayed 1 night
- • Submitted from a mobile device
They just need to be a little more thorough on the cleaning in rooms and smell of dust . Therefore I left the windows open for circulation of air . The bathroom chrome finishing on bath tub is rusted and should be replaced . The hotel is under refurbishment so the swimming pool and hot tub and rooms still not finished . I guess the hotel is making the effort to modernise . Therefore I am looking forward to come back again and see the improvement .
The underground car park is very good and secure . The rooms are fairly clean with good view of Lake Geneva. The mini bar selection is very good . Lots of complementary coffee and juices within reception . The gym is fairly small but has all you need. The sauna and steam room a plus . The indoor dining is sufficient . Improvement to have more selection in the menu . 3-5 options is not enough .
Stayed in April 2024
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Reviewed: April 9, 2024
Irene
Switzerland6 Reviews7.0Good- • Leisure trip
- • Family with young children
- • Privilege Double Room with Balcony and Lake View
- • Stayed 2 nights
- • Submitted from a mobile device
I was a very disappointed with the service at the Saffran restaurant, the food too.
The reception and breskfast staff were very friendly, warm and welcoming. Very attentive to our needs especially that we had small baby. Breakfast was great.
Stayed in April 2024
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Reviewed: April 8, 2024
Rebecca
United States of America8 Reviews8.0“Great stay and wished we could have extended it.”- • Leisure trip
- • Couple
- • Cozy Mona – lake view and balcony
- • Stayed 1 night
- • Submitted from a mobile device
Excellent location with clean rooms and fabulous views. Staff was lovely.
Stayed in April 2024
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Reviewed: April 3, 2024
Nicole
Switzerland42 Reviews4 helpful votes8.0“Fabulous location!”- • Leisure trip
- • Couple
- • Privilege Double Room with Balcony and Lake View
- • Stayed 1 night
Our room was directly outside the lifts - perhaps a sliding door to close the 'foyer'area to the bedroom to help eliminate corridor noise would be helpful.
The room was lovely and spacious, even with a sofa bed in it. View was fab! And location excellent with being right on The Promenade and very central.
Stayed in March 2024
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Reviewed: April 2, 2024
Seyedeh
United States of America9 Reviews3 helpful votes7.0Good- • Leisure trip
- • Couple
- • Mini Mona – partial lake view
- • Stayed 1 night
- • Submitted from a mobile device
The bathroom is too small and the hotel was under some renovation work when we went there.
Our room had an amazing view of the lake.
Stayed in March 2024
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Reviewed: March 31, 2024
Cansarp
Switzerland17 Reviews6 helpful votes9.0Wonderful- • Leisure trip
- • Family with young children
- • Privilege Double Room with Balcony and Lake View
- • Stayed 1 night
- • Submitted from a mobile device
A couple of minor issues only: - The room's balcony had an unpleasant smell. I assume either the pipes that are really out there or the air conditioning hole on the wall caused it. Despite the magnificent view, it was not easy to spend time on the balcony. - Gym looked fine, but the wellness area was pretty basic. - Underground garage is a bit hidden. Some signs would be useful.
Overall, it is a great experience: - The hotel is wonderfully located, very central, and our room had an amazing view. - The hotel provides a free public transportation card (with additional discounts for several points of attraction) making the trip more enjoyable. - Mini bar is free, and we got a bottle of regional white wine + chocolate + coffee in the room. There is also free coffee available in the lobby room. - The staff was extremely friendly and helpful. - Breakfast was pretty nice. - Although I didn't use it much, the Bluetooth speaker in the room was a nice touch.
Stayed in March 2024
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Reviewed: March 29, 2024
Subhash
Australia9 Reviews9.0“Good service and location with excellent views from room”- • Leisure trip
- • Family with young children
- • Privilege Double Room with Balcony and Lake View
- • Stayed 3 nights
- • Submitted from a mobile device
Nothing major that I can think of, only minor items, such as the foyer coffee machine was not always working..
The location of the hotel and view from the room are excellent.
Stayed in March 2024
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Reviewed: March 26, 2024
Carl
United Kingdom42 Reviews5 helpful votes8.0“Great location and stunning views”- • Leisure trip
- • Couple
- • Privilege Double Room with Balcony and Lake View
- • Stayed 2 nights
Some areas of the hotel are being renovated causing some disturbance and the closure of some common areas. I hope the elevators are on the list at some point too.
Location is very conveniently located near to the train station, a large variety of restaurant and best of all, directly on the lake. The views are stunning, staff is friendly and the breakfast was very good.
Stayed in March 2024
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Reviewed: March 25, 2024
Ishaan
France7 Reviews7.0“overall good”- • Leisure trip
- • Family with young children
- • Privilege Double Room with Balcony and Lake View
- • Stayed 1 night
- • Submitted from a mobile device
Horrible Internet and Wifi.
Great View.
Stayed in March 2024
-
Reviewed: March 25, 2024
E
Switzerland86 Reviews67 helpful votes9.0Wonderful- • Leisure trip
- • Group
- • Cozy Mona – lake view and balcony
- • Stayed 1 night
there was to much noice of renovations. and lift was not working,
amazing view of the lake
Stayed in March 2024
-
Reviewed: March 18, 2024
Dave
South Africa42 Reviews5 helpful votes8.0“I wouldn't stay anywhere else, loved it.”- • Leisure trip
- • Couple
- • Privilege Double Room with Balcony and Lake View
- • Stayed 1 night
I can't fault anything, a well-run place.
Well-appointed room with breath-taking views of the lake. Dinner at Tube à Fondue was arranged for us at short notice by the reception staff who are simply excellent and well trained. They look you in the eye and are genuinely interested in your well-being. The way the staff treated me will bring me back. A short walk to great shops, dining options and near the lake ferry.
Stayed in January 2024
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Reviewed: March 16, 2024
Karen
United Kingdom6 Reviews7.0“Great location but not good value for money”- • Leisure trip
- • Couple
- • Classy Junior Suite – lake view and balcony
- • Stayed 1 night
- • Submitted from a mobile device
There is some kind of weird greasy smell in the room we were in. The rooms are very dated for the price quoted. We have stayed in several hotels in Switzerland in better locations with a cheaper price tag and a nicer room. The balcony is very very small. It could be considered a windowless room rather than a balcony.
The location and the view. Breakfast was very good.
Stayed in March 2024
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