Parking can be offered given the price of the hotel.

Great hotel with superb view and the ancient chateau charm.

Stayed in May 2024

Nothing to not like for us.

Everything at Chateaux Gutsch was just wonderful for our holiday. Wonderful location with fantastic views over the mountains and lake, the hotel is high up (giving the great views) but by using the free funicular it takes you to street level in a few minutes. Everywhere inside and out was spotlessly clean, very comfortable beds, quality towels, bed linen and toiletries. Continental breakfast was good with freshly cooked omlettes or however you prefer your eggs served to your table. The evening restaurant was expensive but we booked a table one evening and really enjoyed the choice of dishes. Every member of staff that we met from the time we arrived (with a welcome drink) to the time we left 6 days later were very helpful, professional but friendly too and are an absolute credit to the hotel. We liked everything about this hotel and as we spent everyday outside enjoying the scenery of Switzerland, it was a lovely place to come back to each evening.

Stayed in April 2024

None

Amazing

Stayed in May 2024

Nothing

Amazing decor and so welcoming. Lovely bedrooms and very accommodating when asking for anything e.g. booking the bar/restaurant or getting a kettle to the room. Overall the best hotel we’ve ever stayed in. Already would love to come back!

Stayed in April 2024

Unfortunately you are at the mercy of the funicular to ride up. When we showed up one of them was broken/down for maintenance and then on our last night the other one broke down. If you drive a car it isn’t a big deal but it did suck for us to go do laundry and get out and stuff it required either a physical hike or a bolt ride of 10+ CHF

Very nice property with excellent views.

Stayed in April 2024

The shower head in the room was small and the shower not very powerful

The location was excellent and the bar area

Stayed in April 2024

No tea or coffee making facilities in room

View was amazing. Staff friendly and helpful. Breakfast excellent. Mini bar replenished daily at no extra cost.Enjoyed the access by funicular.A lovely stay

Stayed in April 2024

All the staff was super helpful and the accommodations are really cozy and spacious. Will definitely get back

Stayed in April 2024

Coffee making facilities in our room would have been helpful

Position was amazing. Breakfast had great choices and wonderful staff. Room comfortable. We stayed for 5 nights making use of most facilities. What a pleasure. Thank you to all the great helpful staff. Would recommend to anybody

Stayed in April 2024

Recommend advising guests who are using public transport that there are a lot of stairs to climb.

Stayed in April 2024

Beautiful location. Property well maintained. Excellent staff.

Stayed in April 2024

The rail line that went up to the hotel was alittle grubby and dark. (Although still felt very safe) Empty bottles left on the side and only one lift worked. So this took along time to collect you. Also it was very hard to carry the cases up the stairs to reception from here. But we are young-ish and semi fit so we managed. I did kind of enjoy traveling up to out castle at the end of the day.

The best views in the city. I like the regal decor and the dark moody bar that over looks the city. The bedrooms are very clean and have a knod to the traditional style. My room 46, also over looked the city and lake, fantastic view. The lift was quick, didn't wait long to get to the 4th floor in the hotel. The room wash very warm so slept with window open, this ment you could hear the train line below but that didn't bother us.

Stayed in April 2024

Nothing, seriously, nothing negative

So amazing, so unique, so welcoming and an amazing location , breakfast was excellent

Stayed in April 2024

Fantastic views, clean and luxurious, helpful staff

Stayed in April 2024

Relatively small room, but the view makes up for it.

This is arguably the best Hotel location for views - it's up on a hill, you have to get up via an elevator. You can see the entire city, Lake Lucerne and surrounding Mountains. Get the room with Balcony and you will be able to enjoy the best view.

Stayed in April 2024

Nothing

Incredible location, amazing history, but the best part is all about its people who are always friendly and welcoming. The young man who was on duty the night we arrived is very kind and helpful. Gütsch must be proud of having staff like him.

Stayed in April 2024

The bathroom in our room was a bit less private than expected where only a frosted glass door separated the toilet and shower from the sinks.

Perfectly situated atop of a hill overlooking Lucerne with easy access to the city via their free funicular and Lucerne bus/transport pass. Loved the little extras like the comfy slippers, minibar drinks and sweets as well as the wonderful breakfast buffet.

Stayed in April 2024

Love the place.

Stayed in March 2024

Spectacular views

Stayed in April 2024

We wish the shuttle service was slightly better priced. Additionally, we were disappointed to see that the TV did not have any modern services like Netflix.

The view from the hotel was incredible, and the breakfast was fantastic! The staff were super lovely and helpful as well. Everything in the hotel, from the beautiful interior design to the history of the hotel was amazing.

Stayed in March 2024

Room to small for that price! Parking outside has to be paid extra?!

Lage und Personal!

Stayed in April 2024

Nothing

Superb Service. Stunning views

Stayed in April 2024

Paid parking

Iconic location, clean room and good breakfast

Stayed in March 2024

Having to pay 15CHF to park

Felt like a castle

Stayed in March 2024