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Reviews of Hotel Dom This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Webergasse 22, 9000 St. Gallen, Switzerland

#8 of 23 hotels in St. Gallen

Guests' Choice

Review Score

Based on 78 hotel reviews

8.7

Score breakdown

  • Cleanliness

    9.2

  • Comfort

    9.1

  • Location

    9.7

  • Facilities

    8.7

  • Staff

    9.5

  • Value for money

    8.4

  • Free WiFi

    8.9

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 11, 2024

    10
    excellent stay and location
    • Business trip
    • Solo traveler
    • Single Room - Street Side
    • Stayed 1 night

    sorgfältig ausgewähltes leckeres z morgen

    great breakfast

    Stayed in April 2024

  • Reviewed: April 11, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Triple Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Situation,clean

    Stayed in April 2024

  • Reviewed: March 31, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 5 nights
    • Submitted from a mobile device

    Absolutely everything, from the details when you arrive, to the fruit bowls always available to guests…every detail for a perfect stay in family or for work is taken care of.

    Stayed in March 2024

  • Reviewed: November 21, 2023

    9.0
    A happy last night stay in St.Gallen before heading back home.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    A clogged had wash sink was repaired while we were out for dinner. Thank you.

    Clean, functional, modern room with comfortable bed. Close to attractive and lively restaurants.

    Stayed in November 2023

  • Reviewed: September 24, 2023

    9.0
    Great place to stay
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night

    Nothing

    Location is good, friendly and helpful staffs, great breakfast to start a day

    Stayed in September 2023

  • Reviewed: September 18, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 1 night

    There are a kitchen on the second floor. We can drink tea or coffee whenever we want.

    Stayed in September 2023

  • Reviewed: September 16, 2023

    8.0
    A very pleasant hotel in a desirable location.
    • Leisure trip
    • Solo traveler
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    It would be helpful to inform clients how to adjust the ventilation as in our case the room was too warm.

    The receptionists were pleasant and the person who spoke French was very welcoming and helpful. The rooms are modern with uptodate equipment. The location of the hotel in the old part of the city is perfect.

    Stayed in September 2023

  • Reviewed: September 14, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night

    The location is close to the train station and city center.

    Stayed in September 2023

  • Reviewed: September 9, 2023

    10
    Loved it!
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights

    I cannot fault Hotel Dom.

    Loved this room. The staff were friendly and loved the philosophy of this hotel.

    Stayed in August 2023

  • Reviewed: August 29, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Sliding door of shower couldn’t be closed properly. Mattress too soft. Cooking smells in room (? from kitchen, but my room is already on 4th floor) in morning. A lorry blocks the carpark exit, need to wait for nearly 20min for it to move out of the way.

    Friendly staff, stylish and clean room, close to St. Gallen Abbey.

    Stayed in August 2023

  • Reviewed: August 7, 2023

    8.0
    Great for a sight seeing trip to St Gallen
    • Leisure trip
    • Group
    • Triple Room
    • Stayed 1 night

    Could not connect to the Wi-Fi but was only there for a sleep so did not bother to seek for help, I am sure there would have been a way around it.

    This was a great option for an overnight stay in St Gallen, it is conveniently located close the St Gallen Abbey which you can reach on foot. The rooms are very functional and take full advantage of the provided space. The staff is very helpful.

    Stayed in August 2023

  • Reviewed: July 24, 2023

    9.0
    Very friendly and convenient hotel. We loved St Gallen.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights

    There was a problem with the shower which had leaked into the bedroom on previous occasions and damaged the laminate floor. This had to be repaired whilst we were there but the hotel gave us a platter of 'snacks' ( which was enough for a meal! ) as compensation for the inconvenience.

    Extremely friendly and comfortable hotel. Great breakfast. We enjoyed our balcony facing the back of the hotel - so quiet. I particularly like the fact that the hotel employed some adults with learning difficulties.

    Stayed in June 2023

  • Reviewed: January 17, 2023

    9.0
    For a business trip the ideal place with a pleasant atmosphere, great staff and the best breakfasts!
    • Business trip
    • Solo traveler
    • Single Room - Street Side
    • Stayed 1 night

    Room decor was a bit too basic for my taste and the TV was way on the small side.

    Great staff & great atmosphere & well-balanced, healthy breakfast (loved the little jars of Bircher).

    Stayed in January 2023

  • Reviewed: January 14, 2023

    9.0
    really enjoyed our 4 nights at this well appointed hotel
    • Leisure trip
    • Group
    • Triple Room
    • Stayed 4 nights
    • Submitted from a mobile device

    well located, beautifully presented, good service

    Stayed in January 2023

  • Reviewed: November 2, 2022

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Single Room - Courtyard
    • Stayed 1 night
    • Submitted from a mobile device

    The weather The parking is good but not quite conveniently located

    Very clean, nice looking

    Stayed in October 2022

  • Reviewed: October 19, 2022

    10
    Exceptional
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    Location

    Stayed in October 2022

  • Reviewed: September 18, 2022

    9.0
    Very comfortable, nice room, lovely, very friendly staff
    • Business trip
    • Solo traveler
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Not much variety and not much that was truly gluten-free

    Quality of breakfast items was excellent

    Stayed in September 2022

  • Reviewed: September 3, 2022

    8.0
    Very good location. Value for money. Kind staff.
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night

    The garbage truck in the early morning. Noisy.

    Location, location, location. Easy to check-in and out. Kind staff.

    Stayed in September 2022

  • Reviewed: August 30, 2022

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Room could have had a refrigerator but this was not a huge problem

    Room very clean. Plenty of power points. Staff extremely friendly and helpful.

    Stayed in August 2022

  • Reviewed: August 24, 2022

    9.0
    I will return!
    • Business trip
    • Solo traveler
    • Single Room - Street Side
    • Stayed 1 night

    Breakfast was excellent, the room as well, and I liked the first floor kitchen area where you could help yourself to tea, coffee and fruit. One snag: the hairdryer had a missing end piece making it impossible to use but that was minor in the whole scheme of things. The room has very limited sockets and it would have been good to have one near the bed side table for charging one's mobile. But again, this minor. It was overall a great experience and I will certainly return.

    Stayed in August 2022

  • Reviewed: August 21, 2022

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 3 nights

    we had a wet room as a bathroom and water did not run towards drain? as a result toilet floor was always wet until maid cleaned room

    fantastic location

    Stayed in August 2022

  • Reviewed: August 20, 2022

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    The property was a little hard to find and the room was a little smaller than expected

    We like that there was a balcony in the room and it was very central to the city

    Stayed in August 2022

  • Reviewed: August 16, 2022

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Room
    • Stayed 1 night

    the modern shower although was nice leaked on to the bathroom floor and I ended up using all of our towels to clean it up so we didn't fall.

    The front desk was so helpful and friendly. They made the experience absolutely lovely! The room was nice modern and very clean. the location was perfectly placed.

    Stayed in July 2022

  • Reviewed: August 15, 2022

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Single Room - Courtyard
    • Stayed 2 nights

    - I woke up a few times each night when other rooms closed their doors, it was quite noisy. - I think there might be water filtering from the shower to the wood floor in the room (it was visibly darker).

    + Location was perfect to visit St Gallen's old town and Abbey, and also walking distance from the train station. + Good cold breakfast variety (more hot options would not harm though!). + Room was small but comfortable and clean.

    Stayed in August 2022

Showing 1 - 25

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