The location was fabulous! Close to train station, right on the water. Also close to the furnicular and cable car to access hiking trails and the mountains. Very nice breakfast included and they even went out of their way to provide gluten free bread due to my companion's allergy.

Stayed in April 2024

This hotel is excellent and there is nothing to not like about a stay here.

The hotel is in an excellent location on the Lake. Loved having the boat dock and rail station so close. The front desk staff was excellent and were helpful every day. The breakfast was very good. I would not hesitate to stay here again.

Stayed in April 2024

The breakfast room is tiny, feels very cramped and sitting is too close to other guests. There's construction on the street so parking is unavailable, hotel gives a voucher for main city underground parking but it's a pain: we had to wait about 20 minutes till parking staff became available, then it's cache-only, and there's no staff on Sunday (or late evening).

The location is great, especially if you get a room with a lake view and a balcony - it's amazing. Close to the town centre and train station too. Staff is attentive and helpful. Room was clean and bright. Simple but good breakfast selection, and they offer to cook some eggs separately.

Stayed in April 2024

The room was really small, and the bed occupied most of it. I would recommend not booking the smallest room category.

Nice staff, good breakfast and everything working as expected.

Stayed in April 2024

Close to station. Helpful staff. I enjoyed the breakfast.

Stayed in April 2024

View from the balcony was great, and breakfast both ample and delicious.

Stayed in April 2024

Small rooms with no irons but still a decent value

Location was right in middle of town and by boats and buses

Stayed in April 2024

Perfect location next to the lake and harbour.

Stayed in March 2024

Nothing

We arrived very stressed as I had my phone stolen in Milan en route and this place was balm for the soul. Wonderful location, great breakfast, warm welcome.

Stayed in March 2024

One of the double beds was at slightly different levels, more comfortable pillows would be an improvement. Nothing else we could think of!

Excellent stay in the penthouse, better than the pictures which is unusual for a hotel! The terrace was small and cosy, but what a view 🤩 ⛰️ 🥂 Elevator directly into the penthouse was so convenient, and the bean-to-cup coffee machine was fabulous ☕️ Owners were lovely, genuinely cared about their guests, and breakfast was good. Parking was great, location couldn't be better. All in all, it is a very good place to stay 🙌

Stayed in March 2024

Locarion and breakfast really good

Stayed in February 2024

The breakfast room is slightly on the small side.

The room was spacious and very clean, the staff were very friendly, parking was available and breakfast was good! LOCATION WAS PERFECT, just opposite the lake!! Definitely recommend ☺️

Stayed in February 2024

The breakfast buffet was excellent. It offered pretty much everything one would want - cheese, meats, bread, fresh fruit, even homemade muesli and boiled eggs.

Stayed in February 2024

My window didn't open to a nice (front) view!

I liked the great location.

Stayed in November 2023

Nice location, the room is clean , good breakfast and nice staff

Stayed in October 2023

Nothing

Great staff! So clean, so nice! Pay the extra and get the lakeview suites. Perfect location right on the water in the center of the city and in front of the marina, next to restaurants and shopping, and only 1 block from the funicular that takes you up to Orsalina and the stunning Madonna del Sasso shrine church. From there take the gondola to the top of the mountain for just ridiculous views of Lake Maggiore.

Stayed in October 2023

Quaint small hotel. Very friendly and efficient staff.

Stayed in October 2023

The breakfast room was too small, people kept into my chair as they couldn't get to the buffet. It was very crowded and at one point people were turned away as there was no room.

The location was great, and the lady on reception was super helpful. The breakfast had a good choice too.

Stayed in October 2023

There was road construction during my stay and make big noise even at night while I sleep. Do they have no time constrain?

Hotel staff are all friendly and helpful. Location is great. I like to take a walk by lake after breakfast, it was comforting.

Stayed in October 2023

Great location

Stayed in October 2023

Two bedside lamps only work when overhead lighting is turned on.

Breakfast and the view!

Stayed in September 2023

Property is on prime location , on the lake side close to the jetty for the ships . Staff was very friendly . Parking was available next to the hotel .Will come back .

Stayed in September 2023

The staff at the hotel were absolutely wonderful. Upgraded to a room overlooking the lake and checked in early. Super clean. There was a major hailstorm in the night, but the staff were excellent in the morning to make sure there was no hassle. Would love to return.

Stayed in August 2023

You can't do much better for a central location in Locarno. The room was the perfect size for our group. It was very close to the train station, and everything else. The room itself was great. There was a great selection for breakfast featuring a number of local products. And during some of the hottest days ever in Switzerland, the air conditioning was great!

Stayed in August 2023