It would have been better if breakfast have varieties to cater their customers. the tourism has become too complex for the hotel to offer few selection of cheese, bread, and cold salami and ham. a bit of 'egg station' would help to have some scrambled, or omelet or sunny side up choices will bring a lot to fill your customer and appreciate hot food selections.

location very close to most of the attractions you will need to go and have a very nice view. breakfast option and variety is too small.

Stayed in April 2024

Hotel had no room service, so if you wanted anything to drink or eat, you had to go downstairs and bring yourself(although empty plates were cleaned up by house keeping next morning) . No coffee machine on rooms, which made it really difficult for us as we are heavy coffee drinker. Staffs were really friendly, except one, which I found a bit rude.. But maybe that was because she was handling restaurant alone on Thursday evening.. And it was busy.

View from the balcony. We got superior double room(204), and the view of Eiger from balcony was amazing.

Stayed in March 2024

Although the rooms are large and spacious (wooden construction), the beds are very soft - probably already worn out. We, but also other friends who stayed at the hotel, did not sleep well either, i.e. we often tossed and turned during the night. The breakfast was ok, but there is no kitchen in the sense that you can order something - it is a relatively modest buffet where you can help yourself.

The reception is professional and nice. I would say that is the best thing about the hotel. You get all the information here on the spot, you can even buy ski tickets and they advise you where to go and what to do. Furthermore, the hotel is in the center of Grindelwald, very well located, and it has its own parking lot on the other side of the street, which is very convenient. The bus station is 20 meters from the hotel and takes you in a few minutes to the terminal from where the gondolas and ski lifts go to the various slopes. There is a grocery store next to the hotel as well as coffee shops and a sports store where you can rent skis and sledges - all within 50 meters.

Stayed in March 2024

some rooms offer different benefits for the same price

the variety of the breakfast food was surprisingly wide, the staff was very attentive

Stayed in March 2024

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In centre of Grindelwald village - great location. Car parking just behind hotel (chf5 per day). Clean & spacious rooms. Good breakfast.

Stayed in March 2024

Staff was extremely helpful. Excellent location close to everything in town and close to ski lift

Stayed in February 2024

Staffs really helpful and friendly. Breakfast is fantastic. The door key was not function during our stay, staff is standby to help us

Stayed in February 2024

Location, room, parking, friendly staff

Stayed in February 2024

limited breakfast items, bit overpriced

Perfect location, spacious room, beautiful view from the balcony

Stayed in December 2023

The pillows weren't very supportive, but this seems to be the case in all the Swiss hotels we stayed in.

Great location, the room was really cosy, we got a balcony where we could see the mountains which was really beautiful. The staff are all really hard working and friendly. Breakfast was really nice.

Stayed in February 2024

Friendly and great location

Stayed in January 2024

Na

Location, lovely room, heated bathroom floor, massive bathtub, balcony, place was wonderful

Stayed in January 2024

Room was a little smaller than expected, with less amenities in it for the price that is paid for the room.

It’s location is central to the entire town.

Stayed in December 2023

Not much.

Room quiet, bed comfortable and shower good. Parking across the street and reasonably priced.

Stayed in January 2024

Friendly staffs ,very clean, central location and great breakfast.

Stayed in December 2023

Excellence breakfast ,superb location and excellence room ambient facility .All staff very nice and helpful information to travel.

Stayed in October 2023

The view of the mountain was incredible from our room. I will definitely be going back !

Stayed in September 2023

Breakfast could be served earlier

Had to leave before breakfast at 07:00 am

Stayed in October 2023

Charm and location of the hotel. The food is delicious and the breakfast is outstanding.

Stayed in October 2023

The location is at town center and convenient to move around.

Stayed in September 2023

We asked for a cup just to fill it up with hot water for having a tea and they told us we can only give you paper cup. We were next to the restaurant, they could give us a cup or a glass. Also, someone accidentally entered our room at 3am, which was weird.

Good location.

Stayed in October 2023

A little expensive

Decent room, comfortable, nice breakfast, spacious with lots of storage

Stayed in October 2023

Struggled to fall asleep with this combination of bed and sheets. The room was kept a bit warm and remained so with the air exchanger on.

Reception (Christine) let us leave our bags the morning of checkout for a few hours while we visited First which was immensely helpful. Checkin was easy and staff were available to answer any questions we had during our stay.

Stayed in October 2023

Same as above

My room for a solo traveler was exceptional

Stayed in October 2023