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Reviews of Radisson Blu, Basel 4 stars

Steinentorstrasse 25, Vorstädte, 4001 Basel, Switzerland

#46 of 65 hotels in Basel

Guests' Choice

Review score

Based on 1156 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    8.5

  • Location

    9.1

  • Facilities

    8.3

  • Staff

    8.7

  • Value for money

    7.7

  • Free WiFi

    8.8

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Showing 451 – 475

  • Reviewed: 19 September 2024

    10
    Simply put: the best hotel in Basel !
    • Leisure trip
    • Family with young children
    • Superior Room
    • Stayed 2 nights

    The location is unbeatable, the staff- amazingly friendly. You get a Basel card which gives you 50 % on all museums AND COMPLETE FREE RIDING ON ALL THE PUBLIC TRASNPORT FOR YOUR ENTIRE STAY. Rooms are big - and then there is the indoor pool (almost half Olympic ). And then comes the best part: Breakfast – full and rich, and full of vegetables , eggs any way you want them à la carte. And then theIcing on the cake – Jean – the breakfast headmaster. We were a family with two grandparets , two parents (us), and our two teenage kids (18 , 16) who – as teenagers – have all these weird requests on food etc. Andjean was amazing, helped the kids, researved tables for our elders so they could easilyget in and out – and just gave us a complete feeling – as if we’ve come to a welcoming and loving home. Thank you Raddison Basel for an amazing weekend – and thanks Jean – for taking care of the family Prof. Gilad Ben-Nun Frankfurt am Main

    Stayed in September 2024

  • Reviewed: 19 September 2024

    10
    Exceptional
    • Family with young children
    • Superior Room
    • Stayed 2 nights
    • Submitted via mobile

    Location, quality of accommodation, value for money. This is the place to stay in Basel.

    Stayed in September 2024

  • Reviewed: 12 September 2024

    6.0
    Not a four stars at all!
    • Leisure trip
    • Solo traveller
    • Premium Room
    • Stayed 1 night
    • Submitted via mobile

    The staff at work on Sunday 10.09 had absolutely no skills to deal with anything that went out of the script. They charged me two city taxes because, according to them, I booked for 2 people. I didnt make a big deal because it was €4, and when I see they charged people twice for the ROOM, I am actually relieved. Then I asked for a charger, the guy on the night shift said he had a box full of them, but he couldnt borrow because some guests dont give it back. Well, just charge it to the room then! When I booked, I asked for a extra bed sheet - not there. Air-co didnt work. Heavy winter duvet in the middle of Summer. Room urgently in need of a good clean under the bad!

    Great location

    Stayed in September 2024

  • Reviewed: 11 September 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior Room
    • Stayed 1 night
    • Submitted via mobile

    Service was amazing

    Stayed in August 2024

  • Reviewed: 10 September 2024

    10
    Convinient and comfy
    • Leisure trip
    • Family with young children
    • Premium Room
    • Stayed 1 night
    • Submitted via mobile

    Very close to the train station and perfect for a visit of the old town as well. Quiet room with comfy bed. Excellent breakfast.

    Stayed in September 2024

  • Reviewed: 7 September 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 2 nights

    THe facilities look a little old with floor skirtings coming out

    veerythign about the room and location were fantastic

    Stayed in August 2024

  • Reviewed: 4 September 2024

    5.0
    Okay but not great
    • Leisure trip
    • Group
    • Superior Room
    • Stayed 2 nights
    • Submitted via mobile

    Shower room was tiny and shower seal didn’t work so room flooded with each shower. Not a great street

    Stayed in August 2024

  • Reviewed: 2 September 2024

    4.0
    Disappointing
    • Leisure trip
    • Solo traveller
    • Superior Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast in a meeting room is a no-go (especially because there is a nicer restaurant location on site). Breakfast selection: can be improved. I saw the dustline under the bed where the cleaning ended. Central location also meant noisy location. Disappointed by the Radisson Blue standards, or under performance - unable to tell. Sorry, but I can't leave a good rating.

    It's located right in the center of town. The bed was huge. Water & coffee free of charge in the room. The room had a nice size

    Stayed in September 2024

  • Reviewed: 26 August 2024

    10
    Lovely hotel with good leisure facilities
    • Leisure trip
    • Family with young children
    • Superior Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Close to train and very good value

    Stayed in July 2024

  • Reviewed: 25 August 2024

    10
    Great central Basel hotel close to good restaurants with simming pool.
    • Leisure trip
    • Family with young children
    • Premium Room
    • Stayed 1 night

    Everything was fine, no problems.

    location was great - we had the best Pizza we have ever had at Dio/Mio pizzeria which is just down the road from the hotel.

    Stayed in July 2024

  • Reviewed: 24 August 2024

    10
    Excellent hotel
    • Leisure trip
    • Solo traveller
    • Superior Room
    • Stayed 2 nights
    • Submitted via mobile

    N/A

    Excellent high quality hotel, 5 minutes walk from the main station, and less than 5 minutes to get to lots of eating places and the centre of town. Staff friendly, room spacious

    Stayed in July 2024

  • Reviewed: 22 August 2024

    1.0
    Very poor
    • Leisure trip
    • Solo traveller
    • Superior Room
    • Stayed 1 night

    No large double bed but twin beds, bed had issues with being clean, I had my legs all ichy all night long.

    Stayed in August 2024

  • Reviewed: 19 August 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Premium Room
    • Stayed 3 nights
    • Submitted via mobile

    the inside pool water was a little cold, feels like an outdoor one.

    Location near to the old city center and railway station, quiet location, coffee machine in the room was very nice with good coffee

    Stayed in August 2024

  • Reviewed: 17 August 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Premium Room
    • Stayed 1 night
    • Submitted via mobile

    Great location, friendly staff, very clean, spacious and comfortable room. Also got upgraded to a suite which was a great cherry on top. Delighted I went for this hotel.

    Stayed in August 2024

  • Reviewed: 14 August 2024

    10
    Perfect place to stay in Basel
    • Leisure trip
    • Family with young children
    • Premium Room
    • Stayed 4 nights
    • Submitted via mobile

    Everything was excellent. Especially the staff

    Stayed in August 2024

  • Reviewed: 13 August 2024

    10
    Brilliant Basel
    • Leisure trip
    • Family with young children
    • Superior Room
    • Stayed 3 nights
    • Submitted via mobile

    Drinks in the bar were expensive but then so were the rest of the bars.

    Great location as it was within walking distance to the town centre in one direction and the zoo in the other. The tram stop was right outside too. Lots of lovely bars and restaurants close by. Room was clean and comfortable. The pool was lovely to go to to avoid the heatwave! Breakfast was brilliant, lots of choice and clearly labelled to help with any intolerances.

    Stayed in August 2024

  • Reviewed: 12 August 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Superior Room
    • Stayed 2 nights
    • Submitted via mobile

    Room service didn't clean properly and didn't change used dishes. Parking was very expensive.

    Air conditioned rooms, centered location, quiet atmosphere

    Stayed in August 2024

  • Reviewed: 12 August 2024

    10
    Good hotel to stay in.
    • Leisure trip
    • Family with young children
    • Superior Room
    • Stayed 1 night
    • Submitted via mobile

    Location, friendly staff, easy access.

    The hotel location was very good. Very easy and short distance to public transport. The reception staff was friendly. The room was spacious and clean.

    Stayed in August 2024

  • Reviewed: 11 August 2024

    1.0
    Very poor
    • Leisure trip
    • Family with young children
    • Junior Suite
    • Stayed 2 nights
    • Submitted via mobile

    my experience was not up to the standards I had expected. Upon arrival at 2 PM with my two children, we were informed that check-in was not possible until 3 PM, and no early check-in could be accommodated. This was quite inconvenient for us after a long journey. Additionally, the bed was uncomfortable, and when we requested an extra bed sheet, it took over an hour to receive it. The staff at the reception were not friendly or helpful, and no one greeted us with a smile. Given these issues, I will not be returning to your hotel in the future .

    Nothing

    Stayed in August 2024

  • Reviewed: 11 August 2024

    10
    Amazing
    • Leisure trip
    • Family with young children
    • Superior Room
    • Stayed 1 night
    • Submitted via mobile

    Pool and Sauna are very good!!

    Stayed in August 2024

  • Reviewed: 8 August 2024

    3.0
    Poor won’t go back
    • Leisure trip
    • Couple
    • Superior Room
    • Stayed 1 night
    • Submitted via mobile

    The room was far too small for a superior room Air condition didn’t work Very hot No slippers robe (as stated)

    Location resturant good

    Stayed in August 2024

  • Reviewed: 7 August 2024

    10
    Comfortable accommodation near tram stop.
    • Leisure trip
    • Couple
    • Superior Room
    • Stayed 1 night
    • Submitted via mobile

    Air con wasnt great.

    Large room. Comfortable beds. Nice bathroom. Iron, kettle & safe provided.

    Stayed in August 2024

  • Reviewed: 6 August 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior Room
    • Stayed 3 nights
    • Submitted via mobile

    The staff were exceptional here, the rooms, the saunas, all a great experience.

    Stayed in August 2024

  • Reviewed: 5 August 2024

    10
    Great location, lots of restaurants in neighbourhood
    • Leisure trip
    • Couple
    • Superior Room
    • Stayed 1 night

    Nothing

    Large room; very quiet (even though in city centre)

    Stayed in August 2024

  • Reviewed: 3 August 2024

    10
    One of the best hotels I’ve seen so far in Westerm Europe.
    • Leisure trip
    • Couple
    • Superior Room
    • Stayed 5 nights
    • Submitted via mobile

    The pool, a masterpiece of art.

    Stayed in August 2024

Showing 451 – 475

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