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  5. Reviews of Stay KooooK Bern Wankdorf - Online Check In

Reviews of Stay KooooK Bern Wankdorf - Online Check In This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Trüsselstrasse 4a, Breitenrain-Lorraine, 3014 Bern, Switzerland

#14 of 46 vacation rentals in Bern

Guests' Choice

Review Score

Based on 617 hotel reviews

8.8

Score breakdown

  • Cleanliness

    9.2

  • Comfort

    9.1

  • Location

    8.7

  • Facilities

    9.1

  • Staff

    8.6

  • Value for money

    8.6

  • Free Wifi

    9.0

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: August 21, 2025

    8.0
    Very Close a minute walk to Train, Tram and Bus Station
    • Leisure trip
    • Family with young children
    • Studio
    • Stayed 4 nights
    • Submitted from a mobile device

    Very near to train station and bus and tram station. Just a minute walk.

    The property is just next to local railway station and bus station just less than 1 minute walk. Main station Bern is just two minute train ride from where you get trains for all directions. Reception is only 10 to 6. For short stay it is good.

    Stayed in August 2025

  • Reviewed: August 18, 2025

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Studio
    • Stayed 1 night

    check in procedures not so easy for not young people

    Location very close to Bern center, train station very close to the hotel and in 3 minuts you get the train main station in Bern

    Stayed in August 2025

  • Reviewed: August 15, 2025

    10
    High tech gem. Will look for kooook accommodation again
    • Leisure trip
    • Couple
    • Studio
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing.

    Love the tech, the clever use of space and all the facilities. Location next to station was fabulous

    Stayed in August 2025

  • Reviewed: August 12, 2025

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Studio
    • Stayed 7 nights
    • Submitted from a mobile device

    Only one chair in the room for two people Microwave is too high and not safe to use Laundry room only has one set of washer and dryer

    Modern Clean Close to train station

    Stayed in August 2025

  • Reviewed: August 10, 2025

    10
    Everything we needed driving to Bern, but not into Bern - outskirts with very very easy train access that comes part of
    • Leisure trip
    • Couple
    • Studio
    • Stayed 1 night
    • Submitted from a mobile device

    Was a little strange having normal rather than frosted glass on the bathroom door There is a computer problem so a hacker gets your booking data and sends you a WhatsApp saying your payment card hasn’t registered so do it again. It’s very legitimate-looking

    So well designed, thought of everything!

    Stayed in August 2025

  • Reviewed: August 8, 2025

    10
    Nice place although compact condo but it can accommodate upto 4 people..lot of creative in room deco
    • Leisure trip
    • Family with young children
    • Family Studio
    • Stayed 1 night
    • Submitted from a mobile device

    Dryer will take lot.of time to dry clothes

    Nice compact space with all facilities including laundry which was Bonus..it has facility to cook large meal in outside kitchen..Coffee and tea is complimentary

    Stayed in August 2025

  • Reviewed: August 7, 2025

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Studio
    • Stayed 1 night

    We stayed at Stay KooooK Bern Wankdorf and had a mixed experience. The online check-in process was smooth and innovative — it was actually our first time trying a fully digital hotel system, which we found quite interesting. However, there was no staff on-site, and when we had to call for support, the communication felt a bit unfriendly, which left us with a slightly negative impression. The hotel is located near the train station, but it felt a bit far from the city center. Also, the hairdryer in the room didn’t work, which was a minor inconvenience. On the positive side, the interior design was excellent — modern, clean, and very well thought-out. We really liked the room and its overall aesthetic.

    Stayed in August 2025

  • Reviewed: August 5, 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Family Studio
    • Stayed 3 nights
    • Submitted from a mobile device

    This was by far the best apartment experience I've had so far. The location is excellent – right next to Bern Wankdorf station, from where you can reach the city center by train in just 5 minutes. The apartment had everything you might need for a comfortable stay. It was clean, thoughtfully designed, and you could really see the attention to detail. One thing that took a bit of getting used to was that everything was controlled via a mobile app – the room key, elevator, parking access, etc. – but the staff were extremely helpful and explained everything clearly. There's also a grocery store and an underground garage in the same building, which made our stay even more convenient. Highly recommended!

    Stayed in August 2025

  • Reviewed: July 23, 2025

    8.0
    Stylish apartment with everything you could possibly need
    • Leisure trip
    • Family with young children
    • Studio
    • Stayed 1 night
    • Submitted from a mobile device

    Outlook wasn’t great but inside was so nice you didn’t need to look out the windows!

    Very modern with superb facilities in room and shared space. Perfect location for stadium and rail/bus links. Host was very friendly & helpful

    Stayed in July 2025

  • Reviewed: July 20, 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Studio
    • Stayed 2 nights
    • Submitted from a mobile device

    The room was cozy, very originally designed. The check-in, entering the room was perfectly contactless. Staff super nice and helpful. The cherry on top was the view of the Alps from the terrace❤️👌

    Stayed in July 2025

  • Reviewed: July 20, 2025

    8.0
    Very Good
    • Leisure trip
    • Travelers with friends
    • Studio
    • Stayed 6 nights
    • Submitted from a mobile device

    One of the lights on the ceiling is will be fall down.

    The transportation here is really convenient and fast.

    Stayed in July 2025

  • Reviewed: July 15, 2025

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Studio
    • Stayed 1 night

    The bed is a pull out and could be comfier, only 2 pillows provided. As we arrived on a Sunday, something in the fridge like water would've been ideal.

    The room was very modern, Japanese influenced. It is right outside the train station, only a few minutes walk. There is a Coop right next door, but limited opening hours. On a Sunday completely shut. There is a great hang out area on level 8 with board games and a pool table.

    Stayed in July 2025

  • Reviewed: July 11, 2025

    10
    Exceptional
    • Business trip
    • Solo traveler
    • Studio
    • Stayed 5 nights
    • Submitted from a mobile device

    Great location and amenities!

    Stayed in July 2025

  • Reviewed: July 8, 2025

    10
    brilliant place to stay, very nice apartments, will stay again
    • Leisure trip
    • Solo traveler
    • Studio
    • Stayed 1 night
    • Submitted from a mobile device

    apartment needed an ironing board also there was only German and French channels on TV whereas all other places have had international channels. the chromecast was very useful though

    very smart design apartments very well use of space with the moving wall so you still have queen bed and full use of kitchen lots of storage coffee machine with pods and tea very clean easy to use check in great to be able to have a room slightly early game for entertainment too had everything you need chromecast on TV right above a coop and right by the station so you can get to everything you need

    Stayed in July 2025

  • Reviewed: July 7, 2025

    8.0
    excellent
    • Leisure trip
    • Couple
    • Studio
    • Stayed 1 night

    sometimes the online checkin (consequently the online key) was delayed?

    the in suite kitchen, in hotel laundry facilities

    Stayed in June 2025

  • Reviewed: July 6, 2025

    10
    Relaxing and comfortable
    • Leisure trip
    • Couple
    • Studio
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing

    Great location Cool room design Good amenities

    Stayed in June 2025

  • Reviewed: June 29, 2025

    8.0
    Good stay, convenient… not chaep
    • Leisure trip
    • Solo traveler
    • Studio
    • Stayed 1 night
    • Submitted from a mobile device

    …industrial area

    Choose the property for the convenience… would not be my choice if visiting Bern for tourism

    Stayed in June 2025

  • Reviewed: June 28, 2025

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Studio
    • Stayed 4 nights
    • Submitted from a mobile device

    Stay was very comfortable....staff was very helpful and cooperative. We as vegeterians and Indian, thier community kitchen was very helpful to us. Only the rooms are small but every minute requirements are taken care.

    Stayed in June 2025

  • Reviewed: June 24, 2025

    9.0
    A creative, fun, comfortable and cleverly laid out hotel that's a pleasure to stay in.
    • Leisure trip
    • Family with young children
    • Family Studio
    • Stayed 1 night

    A bit of noise from building works. Be sure to pay attention to the checkin instructions. I was not fully prepared for the smartphone app key system.

    Fun, creative and modern apartment, excellently designed and appointed. Very comfortable for a family of 4. Thoroughly enjoyed our overnight stay and would love to return.

    Stayed in June 2025

  • Reviewed: June 20, 2025

    9.0
    It was good.
    • Leisure trip
    • Family with young children
    • Studio
    • Stayed 3 nights
    • Submitted from a mobile device

    Environment: few green. People did not greet each other.

    Coffee prepared to the machine. Plates and tools were few in th room - but we borrowed from the common kitchen.Excellent trafic with ticket.

    Stayed in May 2025

  • Reviewed: June 10, 2025

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Studio
    • Stayed 1 night
    • Submitted from a mobile device

    Only one thin quilt for the room of 2. No spare quilt was stored in the cupboard

    New and modern. Located right next to the bus terminal. Easy access to the old town area

    Stayed in June 2025

  • Reviewed: June 9, 2025

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Studio +
    • Stayed 1 night
    • Submitted from a mobile device

    They use digital keys but their website has bugs. Taking long time to fix. If you cannot get though you will be in trouble getting in. Also they shut down the digital key at 11:00AM, not even a few minutes allowance. Once your time is up by 11:00AM you are kicked out.

    Small nice place reasonable value

    Stayed in June 2025

  • Reviewed: June 6, 2025

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Studio
    • Stayed 7 nights
    • Submitted from a mobile device

    Wi-Fi access in the garage. Can’t get mobile coverage. Wi-Fi by main entrance. International roaming for me is expensive. I am no fomo, handy ruling my life no way!

    Quite, close to many public transport types.

    Stayed in June 2025

  • Reviewed: June 2, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Studio
    • Stayed 1 night
    • Submitted from a mobile device

    Room size should be little more big in size especially for Indians as they travel with food as options of veg food are very less in swiss

    Excellent Hospitalty. Super Cleanliness Hi tech property

    Stayed in June 2025

Showing 1 - 25

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