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Reviews of Stay KooooK Bern City - Online Check In This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Zeughausgasse 28, Old City of Bern, 3011 Bern, Switzerland

#4 of 44 hotels in Bern

Guests' Choice

Review Score

Based on 1272 hotel reviews

8.9

Score breakdown

  • Cleanliness

    9.3

  • Comfort

    9.3

  • Location

    9.8

  • Facilities

    9.0

  • Staff

    8.9

  • Value for money

    8.6

  • Free Wifi

    9.1

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: August 17, 2025

    9.0
    Overall this was a brilliant find! We loved the public areas which have additional options of cooking for ourselves and
    • Leisure trip
    • Family with young children
    • Superior Family Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The only downside was a noisy / creaky sofa bed that my daughters slept on!

    The set up is fantastic - very nice en-suite hotel room, mixed with a hostel style public area was a great blend. The rooftop terrace was lovely. The location right in the centre of Bern was excellent. Complimentary coffee, milk, and filtered water was an added bonus.

    Stayed in August 2025

  • Reviewed: August 17, 2025

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Comfort Single Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Clean air-conditioned rooms. Good price and near the train station.

    Stayed in August 2025

  • Reviewed: August 17, 2025

    8.0
    Nice, convenient option
    • Leisure trip
    • Couple
    • Superior Double Room Big
    • Stayed 1 night
    • Submitted from a mobile device

    Staff walked into our room without checking if we were in the room.

    Conveniently located, lots of shopping and dining options. Very close to train station. It was an easy check in process. Having A/C was extremely nice during the warm summer.

    Stayed in August 2025

  • Reviewed: August 16, 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Comfort Double Room Cozy
    • Stayed 1 night

    Room was very clean, the whole place was beautiful, and the location was excellent.

    Stayed in July 2025

  • Reviewed: August 15, 2025

    10
    Loved this place, highly recommend!
    • Leisure trip
    • Couple
    • Comfort Double Room Cozy
    • Stayed 1 night
    • Submitted from a mobile device

    Such a great idea, it’s like a very stylish hotel that lets you bring your own food and drinks. The communal areas were beautifully maintained, with a huge kitchen for you to cook if you want to, fridge to store your ingredients, plates, cutlery etc and free tea & coffee. Everyone was so respectful of cleaning up after themselves, it was a lovely atmosphere to meet and chat with new people. We went for the smallest room, but it was perfect, and very fun!

    Stayed in August 2025

  • Reviewed: August 15, 2025

    10
    Perfect in every way
    • Leisure trip
    • Solo traveler
    • Comfort Double Room Cozy
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing, would stay again in a heartbeat

    It’s super clean and spacious in literally the perfect location, 15 minutes (walk) from the swimming pool, 15 minutes (walk) from the bear park and has really good public transport outside if getting back late at night. It’s right on top of the main town square and the museums as well int he beautiful old town. The room was spacious with lots of towels and a really nice shower! The bed is the comfiest I’ve stayed in and every room had a window seat so really nice to look out over the city and a really good way to maximise space in the room. It’s a no contact hotel and everything is accessed via phone so it’s kind of like your own private apartment but they have a common area with kitchen a tea and coffee so the place is really useful for whatever your saying needs are. It was so quiet at night.

    Stayed in July 2025

  • Reviewed: August 13, 2025

    10
    Excellent
    • Leisure trip
    • Couple
    • Premium Double Room Amazing
    • Stayed 1 night
    • Submitted from a mobile device

    N/A

    Nice atmosphere, cool terrace and kind staff.

    Stayed in August 2025

  • Reviewed: August 12, 2025

    9.0
    Perfect for family, couple or solo travel
    • Leisure trip
    • Family with young children
    • Superior Family Room
    • Stayed 2 nights

    location : was very close to the Bern station check in and keys for the room: very smooth spacious common area for relaxing, free coffee and self cooking

    Stayed in August 2025

  • Reviewed: August 11, 2025

    8.0
    Would return in a heartbeat… cool place
    • Leisure trip
    • Couple
    • Comfort Double Room Cozy
    • Stayed 2 nights

    I did not like the lack of a TV in bedroom

    Room was compact but ultimately -most things you needed where there… the apartment facilities and common areas are fantastic

    Stayed in August 2025

  • Reviewed: August 10, 2025

    8.0
    very stylish and friendly place
    • Leisure trip
    • Solo traveler
    • Comfort Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    My room was tiny for the price

    It is very clean and nicely designed

    Stayed in August 2025

  • Reviewed: August 8, 2025

    8.0
    Great location, staff and communal areas. Comfortable room with very limited clothes storage.
    • Leisure trip
    • Solo traveler
    • Superior Double Room Big
    • Stayed 3 nights

    Quite small windows. Odd room design with bed in the middle and no proper wardrobe and just 3 coat hangers so very limited storage for clothes. Shower quite tricky - when you think you are turning it off instead it switched to an overhead dump of cold water! That got me twice. So the room wasn't so good for the price. Quite dark until 2 days in I spotted some discreet light switches fitted into the bed. I tried the free coffee in the kitchen area but had to pour half of it away as it was horrible! I hated how the hotel requires you to download their app to do anything such as check-in or get a tram discount. On a trip with several hotels the last thing I want is to clutter my phone with extra apps for each stay.

    Great central (old town) location, friendly and helpful staff, excellent spacious communal areas. Nice spiral staircase and a roof terrace with a good view.

    Stayed in July 2025

  • Reviewed: August 2, 2025

    10
    Absolutely would stay here again
    • Leisure trip
    • Solo traveler
    • Comfort Single Room
    • Stayed 2 nights
    • Submitted from a mobile device

    I had no issue

    It’s super cute, clean, lots of amenities, and great location

    Stayed in July 2025

  • Reviewed: August 2, 2025

    10
    Absolutely fantastic hotel & staff.
    • Leisure trip
    • Couple
    • Comfort Double Room Cozy
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Staff, facilities, rooftop area, location & cleanliness.

    Stayed in August 2025

  • Reviewed: August 1, 2025

    9.0
    A super experience!
    • Leisure trip
    • Family with young children
    • Superior Family Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Only gripe is that the sofa bed was super squeaky making for a bad night’s sleep. The whole experience was so good tho that I would absolutely ‘do kooook’ again but perhaps this should be addressed!

    Beautiful room, fabulous common area, funky decor, lovely roof top area, welcoming staff … extra bonus was that we were there for the Swiss National Holiday and we were treated to Swiss bread, cheese and other breakfast treats.

    Stayed in August 2025

  • Reviewed: July 31, 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Superior Family Room
    • Stayed 3 nights
    • Submitted from a mobile device

    EVERYTHING

    Stayed in July 2025

  • Reviewed: July 31, 2025

    10
    Great location, easy check-in, nice room and comfortable bed.
    • Leisure trip
    • Couple
    • Premium Double Room Amazing
    • Stayed 1 night

    Great location, easy check-in, nice room and comfortable bed.

    Stayed in June 2025

  • Reviewed: July 29, 2025

    10
    Loved the comfy bed, location and free coffee!
    • Leisure trip
    • Couple
    • Comfort Double Room Cozy
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing of note.

    The location, easy checkin, and comfortable bed were perfect. We were in Europe ten days and agreed this was the most comfortable bed we had. Such an easy walk to the old town and attractions. Great free coffee in the morning and the common areas were an awesome perk

    Stayed in July 2025

  • Reviewed: July 29, 2025

    10
    This was our second time staying at this hotel in Bern, and we'll return again!
    • Leisure trip
    • Couple
    • Premium Double Room High
    • Stayed 2 nights

    The hotel is in the heart of Old Town Bern and very easy to find. The hotel is modern, clean and very comfortable. The host was friendly and helpful!

    Stayed in June 2025

  • Reviewed: July 29, 2025

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Comfort Double Room Cozy
    • Stayed 2 nights
    • Submitted from a mobile device

    Location and roof top.

    Stayed in July 2025

  • Reviewed: July 28, 2025

    10
    Great hotel and I definitely want to go back.
    • Leisure trip
    • Group
    • Superior Family Room
    • Stayed 1 night
    • Submitted from a mobile device

    Everything was great

    It was a nice hotel, clean and modern. The hotel location was excellent, it was too close to the train station and main attractions.

    Stayed in July 2025

  • Reviewed: July 27, 2025

    9.0
    Cute little place
    • Leisure trip
    • Couple
    • Comfort Double Room Cozy
    • Stayed 1 night
    • Submitted from a mobile device

    Room was small

    Close location

    Stayed in July 2025

  • Reviewed: July 25, 2025

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Comfort Double Room Cozy
    • Stayed 2 nights
    • Submitted from a mobile device

    Pigeons roosting outside window

    Check in Quality of room Chill area

    Stayed in July 2025

  • Reviewed: July 23, 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Comfort Double Room Cozy
    • Stayed 4 nights
    • Submitted from a mobile device

    Very well designed and catefullt thought out place. Excellent location in the hub of Bern. Highly recommended.

    Stayed in July 2025

  • Reviewed: July 22, 2025

    9.0
    Wonderful
    • Business trip
    • Solo traveler
    • Comfort Single Room
    • Stayed 3 nights

    The bed had lamp attached that at any movement vibrated and made noise. Could not find power outlet near bed. Just one next to sink.

    Perfect location. Cozy room.

    Stayed in June 2025

Showing 1 - 25

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