Courtyard view can be a bit loud. However many places in Switzerland undergoing construction and improvements

Location !! Across from train station

Stayed in May 2024

Some construction work were ongoing apart from that the staff were pleasant and helpful

Location

Stayed in May 2024

It was under construction and we were not aware of this. It was dusty. awe had two rooms. The one that faced the street was noisy, the other one was not.

That it was close to train station

Stayed in April 2024

Very friendly reception. Hotel is located very conveniently next to the station. Normally so close to the station is very noisy, but if you take a room at the back you won't have any issues.

Stayed in April 2024

Currently renovating at the hotel, so a bit noisy. Due to the renovation, breakfast served in a makeshift conference room. So food had to be carried from kitchen, which they could not maintain with the number of guests.

Great location near the train station with very spacious rooms

Stayed in April 2024

It would be nice if they were clearer about where one actually enters the hotel. It was not explained when I booked that the building was under renovation and that I was going to need a guide to get me to the entrance! I do realize that this is a temporary situation.

Location was great.

Stayed in April 2024

Wifi isn't so good

Hotel is Amazing!!! Location is very close to the station and opposite to migros that you can get things very easy. The room is clean. Reception​ is very hospitality and helpful. When we arrived and checked in the room that doesn't have nice view so we asked him to change the room to have city view. He gave us the city view, higher floor and upgrade us for free. And gave us useful information for traveling. I very recommend​ to stay here for sure. Breakfast​ is good.

Stayed in April 2024

Lots of noise from street.

The hotel locate nearby the train station which is very convenience. The room is spacious and newly renovated.

Stayed in April 2024

Brill location and really helpful staff

Stayed in April 2024

Front staff seemed to be under construction so office seemed to be temporary. Some staff could spend more time helping foreign staff. Rooms have a large actual key which can be cumbersome. Bathroom is small the easy to leak water from shower.

Some staff were very helpful. Great location near the train station.

Stayed in March 2024

It’s just not the same making a cup of tea with water from a coffee machine. Is it possible to provide a small kettle? The door to the bathroom/shower room also needed to be cleaned as it had fingerprint marks, but otherwise the room and bathroom were clean.

Comfortable spacious room. Coffee machine, coffee pods and tea bags provided. Very near to the main train station. Walking distance from the centre. Bus links nearby. I wasn’t expecting to receive a bus ticket from the hotel but that was very useful. Additionally received voucher codes for local museums and shops/restaurants; although I wasn’t able to take advantage of them it was nice to receive.

Stayed in January 2024

There was renovations going on- this wasn’t advertised on booking.com

Best location, right opposite the train station Very helpful staff, allowed me to check in early

Stayed in December 2023

Stayed here for two nights. Located next to Luzern main train station and 5 minutes walk to the boat / ferry station (for those taking excursions etc). Rooms facing front of hotel are a bit noisy due to the location of the hotel. During my stay, upon request, I was moved by Nadim (at reception) to a room facing the courtyard. Newly renovated beautiful room. Super quiet (room 5002). Laura and Nadim at reception both were super helpful and courteous. There is a restaurant within the hotel which I didn’t try. McDonald’s, Burger King and a super market all literally across the street along with many restaurants and cafes within walking distance. I would give this hotel a 10+ for the location. Had a great comfortable stay at this property. Special THANK YOU to Nadim at reception for the awesome room upgrade!

Stayed in December 2023

Excellent location, right across the street from the train station.

Stayed in November 2023

A bit dusty because they are under renovation.

Location

Stayed in December 2023

NA

Nestled in the heart of the charming old town, this delightful hotel promises easy access to a vibrant tapestry of cafes and restaurants, each vying for your attention with their tempting aromas and alluring atmosphere. Convenience seamlessly blends with charm, making it the perfect base for your exploration of the city.

Stayed in December 2023

The pictures of the room on booking.com are different

Location

Stayed in December 2023

The location is great. Several minutes walk from train station

Stayed in December 2023

Breakfast. Although we didn't pay for this - thankfully, it was probably the worst European breakfast offering we had ever experienced. The amount of food presented at the buffet was enough to feed maybe four people? We laughed between each other, asking if they just wanted things to be REALLY fresh? Who knows. But, lesson learned and we enjoyed an amazing Cafe style breakfast a block away at the Movin-Pick.

The location of this older Swiss hotel was perfect for us. It was only a block from the main train station and very easy to get to with large luggage. The standard room option was VERY large for an older European hotel of this age. The staff, for the most part were very helpful.

Stayed in December 2023

A noisy area if you want open windows

Great location to the train station, trolleys, buses, restaurants,walking opportunities

Stayed in November 2023

Just a little noisy at night.

Close to station. Staff was very efficient and helpful.

Stayed in November 2023

No English tv

Location n clean

Stayed in October 2023

Location n room

Stayed in October 2023

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Location!

Stayed in September 2023