Small stair in the lobby — it’s inconvenient to move big luggage. Non-Chinese speaking guests spend more time to solve the issue. And be sure to ready pay deposit on check in.

Decoration of the room and common areas is great. Well equipped room, bathroom with a window, bathrobe and soft towels. Quiet rooms and fresh air from a garden. Garden is small, but cozy. Your neighbours are nice cats.

Stayed in April 2024

The broken mirror needs to be fixed, not just use tape.

The room cleaning lady 吕姑娘 is great.

Stayed in March 2024

What I would like to improve: the readiness of the staff to resolve issues of English-speaking guests, including issues that go beyond the capabilities of the hotel. The arrival area is not very convenient - you unload your suitcases on the roadway.

The rooms are decorated in a consistent style: elegant wooden furniture, excellent textiles, fluffy towels and comfortable robes. A wonderful shower with tropical rain mode and a smart toilet. Windows with classic shutters open onto the garden to wake you up in the morning with birdsong. Breakfast is varied and delicious. Quite cozy, there are no endless buffets, but every item is good and worth trying. The territory is a cozy garden, which is equally good to wander around in the morning and evening, hiding from the bustle of big Shanghai.

Stayed in March 2024

The delay on check in. The room wasn't ready, and althoug i asked previously for an earlier check in, since i would arrive early morning from europe, they told me it was only possible at 3 pm. Even so the room wasn't ready by that time. After some insistance, they gave me another room, saying it was a better one, and already prepared, but finaly it was in a new extension building and had no bath tube. The staff didn't speak english well enough to be understood.

The architeture of the builldings and the garden. The atrium was magnificent with its enormous stained glass windows with beautifull Art Nouveau motifs. Beautifull paneled surfaces and carved wood all over, particularly on the staircases of both builldings. Breakfast was good, with reasonable choice of bread and pastries.

Stayed in March 2024

The location wasn’t the * most * convenient since i was mainly using the metro

Very beautiful castle, helpful and kind staff, good and lots of options for breakfast

Stayed in January 2024

Staff was showing obvious different attitude towards people of different ethnics background. If you can speak Mandarin and English, go with English and they would have a much better attitudes for you. Further, the room was narrower and has lower ceiling than what’s portrayed in the pictures.

Property location is great, within walking distance of many restaurants and bars.

Stayed in December 2023

Nothing

Hidden gem

Stayed in December 2023

Room space and stationary, shower door. Coffee in the hotel are poor quality, no oat or other milk for people to choose (like me who do not drink normal milk coffee …)and the price for a tiny cup of coffee at CNY68 per cup is far too expensive than any other 5 star hotels around the world 😅

Staff are very warm friendly and helpful

Stayed in December 2023

Bathroom,bathtub,no toilet bidet

History,Location and facade

Stayed in November 2023

Staff are very nice but do not speak English. It would have been great if they could. WIFI is not good and if you need to work (I needed) it is a real problem.

The location, the building and the spacious rooms.

Stayed in November 2023

The guy at the reception was a bit complicated

Historic place

Stayed in August 2023

The staff spoke English which really helped me because my Chinese is not very good. The room was amazing! And very much enjoyed the free breakfast.

Stayed in November 2023

Nothing

Breakfast has great variety and staff are super friendly, paintings on the wall with vivid historical reflections. The cats living on the property add some cuteness and two kittens are adorable!

Stayed in October 2023

Nice and helpful staff, patiently explaining everything. And the canteen area decoration is very charming

Stayed in October 2023

Room is small and with smell

Stayed in August 2023

Add a full-length mirror to the room

Breakfast

Stayed in July 2023

Very pretty hotel in a historical site, friendly staff, comfy bed and good breakfast

Stayed in June 2023

you don’t really stay within the original villa, but you stay at a newer building right next to the original one.

center of Shanghai. very comfy and surprisingly quiet. a historic building.

Stayed in April 2023

Location is superb if you like this cute local neighborhood. Close to metro station, Julu Lu for food & bars, Huaihai Road shops are fantastic. Older style hotel with beautifully renovated rooms & bathrooms. Staff are friendly and helpful with English. Quiet setting with a lovely garden outlook from the breakfast room.

Stayed in March 2023

The TV only had 2 English options, and it cut out suddenly in the morning.

I liked the bathroom, quite large, and a nice automatic bidet toilet. Also very clean and elegant. It's also a beautiful building to walk around and see so much history. It was a lot better than I expected.

Stayed in March 2023

The environment, you are in the middle of Shanghai but at the same time you feel like you are 100 years ago, I mean a nice feeling

Stayed in September 2021

The room (twin bed) size was small. Facilities in the room were old especially the television.

The outside of the hotel is beautiful. Love the decorations. The scent smells good in the lobby. Excellent staff at reception. Nice breakfast.

Stayed in June 2021

It is high time to renovate the interior of this hotel which is also of another age and the decoration is really old-fashioned! The cleaning of the rooms is really poor and not at the level of a hotel at this price.

A very surprising hotel in the heart of Jing'An, 10 minutes walk from Plazza66 or the Jing'An Kerry Center. A building full of history, which takes you back more than 70 years! Even if they don't speak English, the staff will try their best to help you. Basic but correct breakfast.

Stayed in March 2023

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Stayed in October 2023