Well, it would make a difference if the staff were smiling and being friendly a little more… also, the hotel has a place to store ski but it is super small with no place to dry or store your ski boots. When we asked they told us to put them in our room. “Great advice” - I don’t think anyone wants to put wet and dirty ski boots into their room and again, the rooms are super small, there is not even a space to put the boots in.

It is a good place to visit with children. There are many options and activities. The room was functional despite being really quite small. The bed was comfortable. We enjoyed the breakfast buffet. We were not lucky with the snow but the hotel is in a good location with ski bus right in front of the door. The bar at top was a great experience - it was super nice to have pleasant staff around!

Stayed in February 2024

- Rooms are ok, but quite small - Overall this hotel looks quite old (as of design, style, interieur). You feel like you're visiting some top hotel in 90s...:). I wouldn't say it's in a bad shape, just creates a strong aftertaste of the past.

+Great location, direct bus to ski resorts (or 15 min by walk). +Amazing breakfast (one of the best among many hotels ) +Good restaurant +Good spa zone and it's quality +Helpful staff

Stayed in January 2024

Maybe they can have more options in their restaurant.

This was a very nice experience, since the check-in the staff was very kind, we received very special attention. They had a special gift for us on our room, and also received a Christmas present. I would stay here again.

Stayed in December 2023

The room is super small

Comfortable bed, view

Stayed in May 2023

Staff was very friendly, location was great, very easy bus to the slopes. Good food options if you don’t want to leave the hotel in the evening. We used the swimming pool and games room (pool and table tennis) every evening, fun way to spend time with teenage son.

Stayed in February 2023

Wellness seems to be just a checkbox, mostly due to its size.

Stayed in January 2022

Close to trails, great food

Stayed in October 2023

The extra bed was very uncomfortable, there was a big hole in the middle of the bed. At the beginning of our stay, we were greeted at the reception by an unpleasant receptionist. On Saturday night, my friends and I went to Sněžka for sunrise, upon arrival we immediately headed for breakfast, where the waiter caught us. His behavior was very inappropriate. He repeatedly asked us if we had paid for breakfast and in which room we were staying. We don't mind if the waiter checks the room number at the entrance to see if we have paid for breakfast. It is always necessary to choose appropriate behavior. There was dirty water in the pool.

The room was nicely furnished with a beautiful view of the countryside. To relax after a hard day, we used the jacuzzi in the wellness area, which was very pleasant. The breakfasts were very good.

Stayed in August 2023

nothing

the staff there were kind, friendly, helpful and the atmosphere was so cosy and sweet ❤️❤️

Stayed in December 2022

nothing

people, place, Facility & everything is more than nice

Stayed in December 2022

Nothing

1. Breakfast 2. Spa 3. Room on the 15th floor 4. The cafe-restaurant was really amazing! The most delicious food I've eaten recently

Stayed in February 2022

The pillows were quite poor and uncomfortable, I'd expect better quality for this price.

It was absolutely amazing, we loved every part of it. The rooms were comfortable and clean, staff was really helpful, the food exquisite, and all the entertainment the hotel is providing would be enough even if there was no snow:) we've been there second time and I'm sure we gonna visit again next winter. I'd recommend it to everyone, it's great for families with children, it's great for a romantic getaway and for a group of partying friends. There is tons of things to do (swimming pool, fitness, massages, pool, ping-pong, bowling,...), so you'll never gonna be bored. The food is really nice, we tried breakfast, dinner and restaurant, and loved it. All in all, great stay, we are just sorry we couldn't stay longer :)

Stayed in January 2022

Great service, location and facilities. Amazing view of the mountains from the room and excellent food in hotel restaurants.

Nothing, just that the stay was too short:)

Stayed in October 2021

We really enjoyed the stay at Horizont hotel. The view from the room was amazing, as a plus was swimming pool which we enjoyed after a hike. The staff was very nice and friendly, they allowed us to check in earlier and check out later which was great as we had some plans already. I will definitely recommend this place to my friends and family, planning of booking your hotel again with my next visit. :)

Stayed in August 2021

There are no comments available for this review

Stayed in February 2024

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Stayed in January 2024

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Stayed in January 2024

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Stayed in February 2024

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Stayed in January 2024

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Stayed in November 2023

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Stayed in August 2023

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Stayed in August 2023

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Stayed in July 2023

There are no comments available for this review

Stayed in June 2023