Missing instruction how to enter hotel in the afternoon. Pin code etc. Extra 10 euro at departure, obwohl all Tax included I'm Internet stand. Sehr aergerlich

Breakfast, art on the walls, antique objects

Stayed in March 2026

Cleanliness

Pleasant

Stayed in March 2026

We had a small room this time - a tight fit. But for one night that’s just fine.

Comfortabel beds and clean bathroom. Breakfast buffet is very good. Easy check-in via WhatsApp. Always a pleasure to stay here, near the Thermen.

Stayed in February 2026

The room was on the small side, but still comfortable. Self check in could be a bit tricky despite clear description sent via WhatsApp and booking app. Only German TV. Breakfast is basic.

Great location for the bath, 5 min from a public paid car park; clean, warm, comfortable.

Stayed in February 2026

Rooms were big and comfortable

Stayed in February 2026

Room request was done for 1 double bed and 1 single bed but it was three individual beds. Since it was late evening we tried to arrange those 2 sofa beds together ourselves but still those beds had fair enough gap that was not comfortable to use as double bed. Even though whole room and bathroom looked very neat and clean.Upon moving beds we noticed lot of dust and dirt below beds that was never cleaned.(if beds was already arranged we would have never bothered may be or otherwise never seen this) Room heaters was turned on max when we checked in evening so it was too warm and suffocating on this Nov rainy day as well. I couldn't find any other heat control options so manually turned down all heater knobs and also had to keep windows open Room 6 location on opposite building and the corridor was fully dark and light sensors dont turn on until we reach close to the building front gate.So around 10pm when we reached it was not comfortable to walk in.

Location very close to Thermal bath and many restaurant options near by. Big public parking space within 500 m. Within 2 km can reach main attractions like Cathedral,Christmas markets etc Decent Breakfast.Though no staff available at the time of checkin ( we reached around 5pm on Saturday). Detailed videos on WhatsApp on how to get the keys, room location (ours was opposite on outside the main hotel building) etc was shared which was helpful and stress free. Though I didn't use room had small kitchen and other facilities to make tea/coffee. Had a tower fan which was very much useful for us.

Stayed in November 2025

-the smell of cigarettes in the bathroom

-good location -nice staff -clean -comfortable bed

Stayed in November 2025

The mattresses are already tired, very soft... The breakfast is not very varied.

Good location, beautiful interior.

Stayed in October 2025

Clean!

Stayed in October 2025

Old furniture. More like an apartment than an hotel experience.

Breakfast

Stayed in October 2025

Could improve on cleaning.

The location next to the Carolus Thermen. Breakfast was very good. Instructions on getting to the hotel clear.

Stayed in October 2025

Spacious room with comfortable bed. Excellent breakfast buffet. Very convenient for the Carolus Baths.

Stayed in October 2025

The rooms are good size but with a bit tight bathrooms. . still generally was ok. I got two rooms for my family. But one of them was across the street in another building. I would have preferred the two rooms close to each other or at least in the same building. Especially that i booked months before arrival. The room across the street had some spider and moist bug but overall were clean. The room in the main building was clean , but had a glass door for a narrow stairwell with a metal ladder, it was full of dirt and of course not a nice view , so I left the curtains closed. Two staff ladies, one of them in charge of the breakfast was not nice enough, she should show a more welcoming attitude. She never even smiled. To us.

Overall it was ok. The rooms were spacious and decently.clean. the breakfast was nice too.

Stayed in September 2025

Nice and varied

Stayed in August 2025

The mattress was too soft, but this is my personal opinion.

We really liked our family room which was very spacious and clean. There was not a big choice for breakfast but was good, a bit of everything. The staff was also nice and friendly.

Stayed in August 2025

The traffic on the street outside was a bit disturbing during the night if one slept with the window open.

The breakfast was excellent. In addition to the customary there were also dishes with Middle Eastern/Persian origin.

Stayed in July 2025

Personally, I didn’t enjoy the breakfast much — most of the food was too salty or spicy for my taste, but this is a matter of personal preference.

I recently started selecting accommodation not only based on location and value for money, but also considering room size. This property exceeded expectations — the room was spacious and included additional furnishings such as small tables, a kitchenette-like area, and a sofa. The room looked bright and inviting in the photos, and I was pleased to see that it matched the reality. The bed was comfortable. Although the walk to the city centre took around 15–20 minutes, the location worked well for us, as the thermal baths were just a short distance away. Visiting the baths was a great way to unwind after a full day.

Stayed in July 2025

It was very warm when we were there and the noise from the street was loud with the window open . Apart from this nothing to fault.

Big rooms, comfortable beds, easy check in, really nice breakfast (totally unexpected), friendly staff, loads of tea and coffee in the room, big TV

Stayed in June 2025

The fan was not working properly.

I liked the breakfast 🥰

Stayed in June 2025

Noisy street.

Amazing breakfast. Absolutely!

Stayed in June 2025

N/A

The property is very close to the city center and the Carolus baths; it offers affordable parking and an easy checkin system; the breakfast is not varied but it’s ok for the value of money, overall a good stay

Stayed in May 2025

So much cheese for breakfast! A bit noisy outside on the main road but it did quieten down at bed time. No decaffeinated coffee (they seemed to not even have heard of it!) or decaf ordinary tea, althought there were herbal teas. No milk, only creamer, so not great in tea. It was a bit far walking from the station with our large suitcase. Should've got a cab or bus!

(This is a duplicate review because we ended up staying an extra night, so had the opportunity to submit twice.) It was easy to get in. The instructions given were clear, although you have to use WhatsApp to get the code for your key card in the morning before 10am (their time), which not everyone may have, and also, take note if you have a time zone difference. I don't know what happens if you don't WhatsApp them on time! Staff were welcoming and helpful. They are not on the premises from around 11am. Even though it wasn't a huge establishment, there was a lift, which was handy for heavy luggage. Plenty of tea and coffee, creamer, a kettle. A fridge was an added bonus, so we could store our fresh food for the next day. Bed and pillows super comfy. The double glazing kept out the noise of the road when the window was shut. It was also a perfect temperature for May. No need for heating or aircon, and so I don't think we checked either. Nice big towels. Basic toiletries. Just a squeezy shampoo and a bodywash, so take your conditioner and moisturiser, if you need it. Location near Carolus Thermen was fantastic. Breakfast was ok. Very simple. A fair combination of things, such as cheese, eggs, tomatoes, bread and jam, cereals etc. Not very exciting or extensive, but enough to fill you up. Small, quiet dining area.

Stayed in May 2025

So much cheese for breakfast! A bit noisy outside on the main road but it did quieten down at bed time. No decaffeinated coffee (they seemed to not even have heard of it!) or decaf ordinary tea, althought there were herbal teas. No milk, only creamer, so not great in tea. It was a bit far walking from the station with our large suitcase. Should've got a cab or bus!

It was easy to get in. The instructions given were clear, although you have to use WhatsApp to get the code for your key card in the morning before 10am (their time), which not everyone may have, and also, take note if you have a time zone difference. I don't know what happens if you don't WhatsApp them on time! Staff were welcoming and helpful. They are not on the premises from around 11am. Even though it wasn't a huge establishment, there was a lift, which was handy for heavy luggage. Plenty of tea and coffee, creamer, a kettle. A fridge was an added bonus, so we could store our fresh food for the next day. Bed and pillows super comfy. The double glazing kept out the noise of the road when the window was shut. It was also a perfect temperature for May. No need for heating or aircon, and so I don't think we checked either. Nice big towels. Basic toiletries. Just a squeezy shampoo and a bodywash, so take your conditioner and moisturiser, if you need it. Location near Carolus Thermen was fantastic. Breakfast was ok. Very simple. A fair combination of things, such as cheese, eggs, tomatoes, bread and jam, cereals etc. Not very exciting or extensive, but enough to fill you up. Small, quiet dining area.

Stayed in May 2025

Location a bit run down, I was charged €15 for a parking with no liability.

Clean room. Breakfast was good.

Stayed in May 2025