Victoria Street, Roseau, Dominica
#1 of 5 hotels in Roseau
Guests' ChoiceBased on 176 hotel reviews
8.2Cleanliness
8.9
Comfort
9.1
Location
9.4
Facilities
8.4
Staff
8.7
Value for money
7.5
Free WiFi
8.8
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End of dialog contentReviewed: 20 April 2024
Sandra
United KingdomThe bathroom was old and needed updating. The lighting in the bedroom was dark . Various bits were broken
Location and swimming pool
Stayed in April 2024
Reviewed: 6 April 2024
Maria
United KingdomThe fact we paid a lot of money for one night and breakfast was not included.
I loved the hotel and loved the room. I liked you could sit on the balcony and watch the sun set. It is a lovely place and close to town
Stayed in April 2024
Reviewed: 31 March 2024
Randal
United StatesI didnt like the restaurant buffet and the pool was out of service though they did give us a credit
The location is very good for the town and the ferry
Stayed in January 2024
Reviewed: 29 March 2024
Joseph
United KingdomMy floor wasn't very clean, there was dust and hair in the middle of the hallway. There were a lot of ants on the balcony so I couldn't put my feet down when sat out there. I also found the bubbles in the jacuzzi weren't working. Had I been staying for longer I would have raised these things. Next time I will say straight away because I think the staff would have been very accommodating.
I loved my view, it was truly amazing and made the room special for me. The staff were so friendly and helpful and the breakfast was delicious.
Stayed in March 2024
Reviewed: 24 March 2024
Simon
United KingdomGood location close to town. But quiet. Small gym, but with new equipment.
Stayed in March 2024
Reviewed: 17 March 2024
Teddy
Martinique-Service was slow - no balcony in the room view mountain
Breakfaat Food
Stayed in March 2024
Reviewed: 11 March 2024
Petronilla
United StatesElevator problems
Receptionist
Stayed in March 2024
Reviewed: 29 February 2024
Dane
BarbadosElevators weren't working
Rooms were clean and large, property was well located
Stayed in February 2024
Reviewed: 25 February 2024
Paula
United StatesNo microwave
Centrally located
Stayed in February 2024
Reviewed: 20 February 2024
Ife
Trinidad and TobagoNeeded more variety every day I ate the same thing.No local fruits, Saltfish was bland.
Liked the amount of eggs , fruit juices
Stayed in February 2024
Reviewed: 18 February 2024
Stephenie
United StatesThe food and food service we mediocre at best. So many stairs with a broken elevator. We managed okay but we watched as a young- middle aged woman with double amputations maneuvered around the property and used the pool to swim laps and another middle aged gentleman with a single amputee struggled to get around, Fort Young doesn’t accommodate those with physical challenges well.
Dive shop and Jetty at property. Lean comfortable room, available food options.
Stayed in February 2024
Reviewed: 18 February 2024
Sharah
United KingdomMy room was in the new part of the hotel and didn't have a balcony. The food offering at lunch and dinner time needs improvement. Limited choice with no authentic Caribbean food on offer.
The location is excellent, it is right on the water front on the main street of the capital Roseau. The room was modern, well equipped, comfortable and clean. The staff were polite but a little overworked, possibly more staff required.
Stayed in February 2024
Reviewed: 11 February 2024
Luca
ItalyThe jacuzzi was not working. The breakfast was too expensive for the quality provided, lacking in terms of fruit, local jams, fresh juice, and cappuccino is not included in the price.
The view on the sea is beautiful, as well as the architecture of the hotel and the abundance of living areas with sofas and couches. The rooms are spacious and very comfortable.
Stayed in February 2024
Reviewed: 10 February 2024
Lewis
United KingdomThe price of the room is perhaps slightly higher than I'd expect, but I booked at very late notice, and the room was very good. Nicer than most 4* hotels in the UK and France.
The staff were very helpful and polite, especially the concierge and restaurant staff. The lunch buffet was very good and reasonably priced.
Stayed in February 2024
Reviewed: 6 February 2024
Kent
US Virgin IslandsBreakfast was outstanding!
Stayed in November 2023
Reviewed: 4 February 2024
Astou
United StatesMany small things like not having 110 Outlet and they didn’t have enough transformers to give to all the customers, water leak in the bathroom for some reason wasn’t fixed when cleaning lady was aware , bed not very comfortable, and coffee maker is useless etc… also should offer some complimentary activities like whale watching. One of the 2 elevators was broken during my entire week stay.
Great location for solo travelers Can walk to most restaurants/ bars etc.. Facility is nice and clean. And the staff are awesome.
Stayed in February 2024
Reviewed: 2 February 2024
Leila
United StatesWhere I great appreciate a coffee machine in my room the design where this is stored is perfect for me hitting my headEVERY time I used it!
Location, staff
Stayed in January 2024
Reviewed: 2 February 2024
Francisca
United StatesCouldn't figure out the netflix youtube thing. Food was ok served lukewarm at happy hour. Elevator not working although the section of the hotel I stayed did not have an elevator but many stairs. A ramp would have been easier for carrying the suitcases
Makority of staff was friendly and helpful
Stayed in January 2024
Reviewed: 28 January 2024
Michael
United StatesThe restaurants have gone downhill over the three years I have been coming. If your plans include fine dining, this is not a suitable place to stay.
Perfect set up for SCUBA and other water sports. Literally two minutes from my room to the dock. Large clean rooms. I have used this hotel three years running for SCUBA and Sperm whale encounters. The hotel has been significantly upgraded over the last year.
Stayed in January 2024
Reviewed: 2 January 2024
Angeline
Cayman Islandssome of the food
customer service, facilities, location
Stayed in November 2023
Reviewed: 22 December 2023
Jean
United KingdomAt times some dishes at breakfast ran out and were not quickly refilled. We had a leak in our bathroom leaving a large puddle of water under the sink. It took three days to get this resolved. These were not deal breakers, just small adjustments that would improve customer experience.
Plenty of variety for breakfast. Location worked well for the activities we were involved in Most staff very friendly and accommodating.
Stayed in November 2023
Reviewed: 19 December 2023
Richard
United StatesHotel still getting settled in with lots of new staff. Despite the rooms being ready they were strict on not letting us check in before 3pm. Seemed a bit unnecessary.
Location was great, we were in the new rooms so we had a great view and brand new facilities. Central to access what we wanted to see in Dominica
Stayed in December 2023
Reviewed: 6 December 2023
Elizabeth
United KingdomEarlier start to breakfast service (especially room service) would make this more convenient for business travelers. Slightly slow food service in the restaurant and limited choice of a la carte if you don’t want a whole buffet.
Very clean, lovely staff. Excellent shower and bed.
Stayed in December 2023
Reviewed: 27 November 2023
Tracy
CanadaExpensive…should include breakfast for the price.
We ended up booking a room here after a ferry mix-up meant we had an extra day in Dominica. We had already returned our rental car so we chose a hotel within walking distance from the port (500m). Beautiful room and pool. Friendly staff.
Stayed in November 2023
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