No parking , Shared beach with another hotel & Employees rarely smile.

Good food & good room & cleaning.

Stayed in April 2024

The beach Area, the division made between Bel Air Arabia and Bel Air Azure is not Fair at all as Bel Air Arabia guests can use the places assigned for the Bel Air Guests however if Bel Air Guests tried to use Arabia sunbeds the staff preventing them. If the administration wants to make equality which should be there rule should be a rule for both which means if this area is assigned to Bel Air, Arabia guests can't use and vice versa, but what we have see there this is not fair at all and even the Staff agree with the logic but they said this is Administration recommendation.

Staff are amazing Special Thanks to Andrew in the Reception Medhat in the Lobby Bar, Sika Mido and the rest of the Animation team Everyone is keen to help the guest and offer them what they really need, the place is quiet amazing for relaxation

Stayed in April 2024

Food wasnt the best Going up and down the stairs to get to my room was a pain

Pool and beach are amazing

Stayed in April 2024

No dedicated parking space but you can park in front of the hotel. Rooms are a bit old but that's fine for a 3 star hotel since everything worked.

The staff were friendly, We went during a holiday season so the animation went ALL OUT. Food options were good and the buffet was great. The beach and pool had very few people most of the time so we could enjoy ourselves. Very positive experience overall.

Stayed in April 2024

Wi-Fi connectivity Old bathroom shower heads and floors

Ideal location right in front of the beach Great pool and lounge bars Extensive food and Beverages included in the package

Stayed in April 2024

Wi-fi was on and off and the speed was slow.

The staff, the food, the location, the price, the programs and venues.

Stayed in April 2024

This might be a general thing in Egypt, but you cannot relax for two minutes without someone approaching you to buy something (excursions, spas, portraits etc etc) and it does really wear you down when you are just trying to relax. Even when we put up a red flag to keep them at bay, they still approached us and they didn't take no for an answer, so be prepared for that. Also the Bel Air Azur portion of the beach is not the part with soft sand, it's along the rocky pier and they do enforce separating guests from Arabia Azur (who had the nicer parts in my opinion) and Bel Air Azur, which was also kind of annoying since we all share the same beach access. For younger women-only groups like ours, you may feel a little uncomfortable around the property at times, especially in beach clothing, as the men do catcall a bit.

Outdoor dinners were great, the adult's only section of the beach was nice, and loved the Shisha lounge area! Security was also very polite and vigilant and kept us from getting in the wrong taxi! Front desk staff were very kind and accommodating, even giving us a shower room past our check out so we could wash up before a late flight! We also loved our room, with a spacious balcony overlooking the resort. Generally quiet as well.

Stayed in March 2024

The decoration of the room could be improved, as it is a little old. Also, the bars can try to offer a wider variety of drinks. Additionally, the wifi in the room is not included in the fee.

The beach and the convenient transportation. Also, the food is good here.

Stayed in March 2024

The food did not suit our taste very well.

The location, cleanliness, sea and social facilities of the facility were very good.

Stayed in March 2024

Breakfast needs improvments

Was great to be able to checkin early after a long road

Stayed in February 2024

Weak WiFi, some of the lounge areas were not available.

Very kind staff, excellent price-value ratio.

Stayed in March 2024

It's a shame the staff allowed people to look after tables and chairs in the bar area. While others went for meal times. Stopping people using the bar area.

Hotel was clean. Food was good.

Stayed in March 2024

Early check in, friendly staff

Stayed in February 2024

Nice place

Everthing okay

Stayed in December 2023

Needed Baked Potatoes

Service

Stayed in February 2024

Rooms need to be innovated as it is pretty old

Friendly staff and great location

Stayed in January 2024

The room is old furnished and bathrooms needs renovation

Nice good location The food is great The room needs renovation Service is great

Stayed in February 2024

The only thing I was not impressed that some bars say this only for Arabia all bars should serve Azur no matter which Azur

Amr Mohamed and Sayed and Andrew were such great staff and all restaurants staff as well and Islam in Pizza section was so professional

Stayed in February 2024

Nothing

Clean, friendly and helpful staff, nice rooms.

Stayed in February 2024

Restaurant and bar area quite dated. Food choices are not great, managed to choose something most nights but could do with a better selection.

Cleanliness of the Hotel and the Staff. Rooms are a good size. Hotel laid out with well maintained gardens and pool area.

Stayed in January 2024

-Alcoholic beverages were quite awful, very bad quality. But at least you could buy a Heineken for 1,50 euros. -Rooms were a bit outdated -Internet was worthless. There was internet at reception and at the pool, but quite weak. Rooms didn’t have internet. You can get some kind of modem to get internet in your room. They were nice enough to get one for free for us since we only stayed 2 days, but normally it costs 14€ for 12GB. Just be aware though that they don’t really check how much data is left. We got a modem that barely had 1GB on it. Then we got a 2nd one, which also quitted after using some 1GB. Since my wife had an important job interview that was not very nice.

The food was good. For dinner they variated every night with a different theme (Asian, Oriental, etc). Breakfast and lunch were also plentiful and delicious. Nice thing was that you could also have lunch at their restaurant at the beach. Swimming Pool was quite nice and big. The rooms were comfortable with everything you might need. Hotel had a good location. Close to the beach, close to the airport, close to the centre. Staff was nice and helpful. We arrived at 4AM, and that was no problem. They have lots of place with sunbeds on the beach. Hotel is not superbig compared to other resorts. We got the feeling we landed in Germany. Hotel was for 90% filled with elderly Germans. Which made it very quiet and relaxing.

Stayed in February 2024

Early check in and clean rooms.

Stayed in February 2024

Food was really nothing special, some stuff was less friendly that other. Cleaning stuff obsessed with tips as the rest of people in Hurghada. Lots of fly around the pool, impossible to enjoy the sun. Windy at the beach. Lost 30 euros at the pharmacy in front of the hotel which was referred to me by the hotel stuff

Nice tennis courts , beach volleys, spacial rooms. Not modern but all functional. Gym ok. Beautiful sand and seawater

Stayed in February 2024

Everything was great and I strongly recommend it.

Staff and heated pool Also the location and night life

Stayed in February 2024